Dealer stole my engine cover

Dealer stole my engine cover

Author
Discussion

moto63

Original Poster:

39 posts

7 months

Friday 3rd May
quotequote all
The initial message was deleted from this topic on 03 May 2024 at 11:14

Boleros

191 posts

7 months

Friday 3rd May
quotequote all
I would suggest getting your facts right first as a course of action, it could be a simple mix up with another cover.

Vsix and Vtec

657 posts

19 months

Friday 3rd May
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Have you tried talking to the dealer? Something along the lines of "hi, you had my car last week, but you seem to have fitted someone else's engine cover in place of mine. Can I come in and we can sort this little mix up out?"

moto63

Original Poster:

39 posts

7 months

Friday 3rd May
quotequote all
My facts are right though. It went in with an as new cover and came out with a knackered old one. It does not matter if it’s a mix up or accidental. Now my cover is fitted to someone else’s car.
I think they charge around £1000 for these btw.

TGCOTF-dewey

5,249 posts

56 months

Friday 3rd May
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moto63 said:
My facts are right though. It went in with an as new cover and came out with a knackered old one. It does not matter if it’s a mix up or accidental. Now my cover is fitted to someone else’s car.
I think they charge around £1000 for these btw.
No... You're accusing theft when a mix up in a busy workshop is also possible.

Accusations without proof do not equal facts.

Fast and Spurious

1,350 posts

89 months

Friday 3rd May
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Is it too late to reject the car?

Bluevanman

7,368 posts

194 months

Friday 3rd May
quotequote all
A course of action?
Your 1st course of action should have been to contact the company not the internet

Monkeylegend

26,516 posts

232 months

Friday 3rd May
quotequote all
Before you name and shame on here you really should speak to the dealer and give them an opportunity to correct what could be a genuine mistake, if indeed you don't have the correct cover.


moto63

Original Poster:

39 posts

7 months

Friday 3rd May
quotequote all
I have a bad relationship with this dealer after my warranty concerns were fobbed off resulting in me leaving poor feedback. Now to find this has boiled my blood.

Tindersticks

77 posts

1 month

Friday 3rd May
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So you haven't contacted them?

TGCOTF-dewey

5,249 posts

56 months

Friday 3rd May
quotequote all
I'd be furious too... But could be an error on their part.

Monkeylegend

26,516 posts

232 months

Friday 3rd May
quotequote all
moto63 said:
I have a bad relationship with this dealer after my warranty concerns were fobbed off resulting in me leaving poor feedback. Now to find this has boiled my blood.
So basically you are hell bent on giving them a bad review/reputation, irrespective of how or what happened.

Now you see why PH have their strict no naming and shaming policy because of posters like you.

moto63

Original Poster:

39 posts

7 months

Friday 3rd May
quotequote all
Ok I give in. Have deleted my post and will try to resolve by contacting the dealer.
Thanks for the calming responses.

moto63

Original Poster:

39 posts

7 months

Friday 3rd May
quotequote all
Monkeylegend said:
moto63 said:
I have a bad relationship with this dealer after my warranty concerns were fobbed off resulting in me leaving poor feedback. Now to find this has boiled my blood.
So basically you are hell bent on giving them a bad review/reputation, irrespective of how or what happened.

Now you see why PH have their strict no naming and shaming policy because of posters like you.
I would have thought if you get poor customer support where they will not even acknowledge major safety concerns on a £60k car then they ought to be named and shamed.
Bizarre that you would defend that

Monkeylegend

26,516 posts

232 months

Friday 3rd May
quotequote all
moto63 said:
Monkeylegend said:
moto63 said:
I have a bad relationship with this dealer after my warranty concerns were fobbed off resulting in me leaving poor feedback. Now to find this has boiled my blood.
So basically you are hell bent on giving them a bad review/reputation, irrespective of how or what happened.

Now you see why PH have their strict no naming and shaming policy because of posters like you.
I would have thought if you get poor customer support where they will not even acknowledge major safety concerns on a £60k car then they ought to be named and shamed.
Bizarre that you would defend that
Just defending PH's right to have a no name and shame policy, and the dealers right to not be called out for theft, when you haven't even had the courtesy to speak to them first so they can investigate your, as yet, unfounded accusation.

Accusing a dealer of theft before you have even spoken to them and given them a chance to find out what has happened and hopefully correct their mistake, is wrong and very immature.

If indeed it transpires that they are guilty of what you have accused them of then you have every right to make others aware , but you will get short shrift for that on here if you name the dealer.

Make sure you report back with your findings though.

Boleros

191 posts

7 months

Friday 3rd May
quotequote all
moto63 said:
I would have thought if you get poor customer support where they will not even acknowledge major safety concerns on a £60k car then they ought to be named and shamed.
Bizarre that you would defend that
He’s not defending anything, stop twisting.

moto63

Original Poster:

39 posts

7 months

Friday 3rd May
quotequote all
This is about more than the engine cover. Please read my previous postings about stalling and wet braking.
However I have removed the original post after calming down and contacted the dealer who has asked for pictures of the damaged cover.
I will update with my progress

Monkeylegend

26,516 posts

232 months

Friday 3rd May
quotequote all
moto63 said:
This is about more than the engine cover. Please read my previous postings about stalling and wet braking.
However I have removed the original post after calming down and contacted the dealer who has asked for pictures of the damaged cover.
I will update with my progress
Not having seen your other posts I am only responding to your unfair posting in this thread smile

Meonstoke

269 posts

103 months

Friday 3rd May
quotequote all
Oh dear! If I'm not mistaken, this is the curse of the infamous "Lemon" car doing the rounds again. This time, a new issue. But I must say it and its owners seem to be having an awful lot of bad luck! Sorry to hear and hope it gets resolved quickly.

Keep your chin up!

moto63

Original Poster:

39 posts

7 months

Saturday 4th May
quotequote all
Thanks for that.
I don’t have a problem with bad luck, that’s just life and BTW I have a really good one.
No, my problem is piss poor support from the dealer who shall now remain nameless but we all know who they are and being silenced on this forum.
Ignoring genuine concerns and misappropriation or theft of my property whilst my car is in their care is unforgivable and I thought the forum would like to know that. Seems I was wrong.

I realise of course in this day and age we are all censored to some extent. Shame really.


Feel free to remove this post mr moderator as it’s my last visit.