Rejecting a used car - dealer

[GeniusOfLove]

JackJarvis said:

Dealer is a scumbag. But scumbags like that know the can get away with it so they continue to operate. The buyers who have the time and tenacity to follow it through to court will probably "win" but will receive zero because the company will just close down / have a change of name.

As much as I'd love to see the dealer get what they deserve I'd just fix it and move on with my life.

This. Sad, but true.

[OutInTheShed]

If you see some models of car really cheap on AT, it's often pretty clear they are 'projects', sold as seen, sometimes with declared faults.
Sometimes there are 'weasel words' in the advert like 'trade sale'.

I don't doubt that some of these cars are bargains for small traders, the more advanced amateur mechanic to sort out and make a fair profit on. Or simply to get a car cheaply by doing some work on it.

[119]

blue_haddock said:

Yellow Lizud said:

No advice to OP, but advice to anyone reading this - Don't buy ANY car online without seeing it first, on the seller's premises.

Especially dont buy leggy old range rovers sight unseen.





Actually lets just leave it at dont buy old range rovers.

To be fair, even the new ones are just as st as the old ones, so I would say, don’t buy a Range Rover at all.

[mcpoot]

Can't see anyone else has asked so I'll go for the obvious question. How did you pay for it?

[SultanOfSwing]

Debit card. Annoyingly.

[Dave200]

OutInTheShed said:

If you see some models of car really cheap on AT, it's often pretty clear they are 'projects', sold as seen, sometimes with declared faults.
Sometimes there are 'weasel words' in the advert like 'trade sale'.

I don't doubt that some of these cars are bargains for small traders, the more advanced amateur mechanic to sort out and make a fair profit on. Or simply to get a car cheaply by doing some work on it.

This trader clearly isn't the sharpest knife in the drawer, as he's selling cars that have a large likelihood of causing him grief. Suspect he's a part-timer/driveway trader or novice. There's a reason why you don't see many of these at large and established used traders.

[papa3]

andburg said:

05/05/2024?

its a distance sale, you don't want it and are within the 14 days cooling off period.

This is the only correct answer.

If the seller has properly prepared distance selling T's and C's then you have 14 days from the date you received the goods, regardless of reason, during which you can return them.

If the seller doesn't have T's and C's regarding distance sale this period is taken to be longer, possibly 12 months.

Simple email, under the DSR I wish to return the car for a full refund.

https://www.gov.uk/online-and-distance-selling-for...

[CarlosSainz100]

I assume you've already done this but in case you haven't can't you look up the address on companies house?

Cars like these should be marked as trade sale only, must be trailered away, they are so expensive to fix when they go wrong no dealer in the world is going to stand by them when they do. At least then both sides would know where they stood.

[Dave.]

Assuming the “sticking turbo” is the actuator?

These can be freed off with a bit of lube and a wiggle (if you can get to it) which is what the Disco3 needs occasionally too (which can be reached via the wheelarch iirc).

[MustangGT]

Monkeylegend said:

So the dealer paid for a years warranty on a car that he then claims was sold as a trade deal only.

Tells you all you need to know about the dealer.

Exactly. Business to consumer is always retail, no such thing as a 'part-ex to clear' when selling to Joe Public.

Also note that a warranty is to provide for things that happen post-sale, they never cover faults that existed at the point of sale. Those faults are always the selling dealer's responsibility.

Best advice is to take the car back, on a trailer if necessary, then leave it, and the keys with the seller and demand your money back. Fail to refund? Then MCOL is your friend.

[papa3]

MustangGT said:

Exactly. Business to consumer is always retail, no such thing as a 'part-ex to clear' when selling to Joe Public.

Also note that a warranty is to provide for things that happen post-sale, they never cover faults that existed at the point of sale. Those faults are always the selling dealer's responsibility.

Best advice is to take the car back, on a trailer if necessary, then leave it, and the keys with the seller and demand your money back. Fail to refund? Then MCOL is your friend.

Not quite. Vehicles sold clearly as a "Project" or "Spares or repair only" are acceptable, but they must be clearly that and generally not driven away.

[Shiv_P]

Send a recorded letter once you have the address, this will help if it goes to court.
Some debit cards still offer levels of protection, look into this. Contact the bank etc.

Finally, do not give up. I had a similar problem and it took 6 months+ to resolve via CC dispute, but I got there in the end