i mac

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cayman-black

Original Poster:

12,686 posts

217 months

Monday 6th May
quotequote all
Error 5BCD1670D29

clockworks

5,392 posts

146 months

Tuesday 7th May
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The only google search result for that is a link back to this post!

megaphone

10,772 posts

252 months

Tuesday 7th May
quotequote all
How much free space do you have on the hard drive? If it's full you may not have enough space to download the new OS.


https://support.apple.com/en-gb/102662

cayman-black

Original Poster:

12,686 posts

217 months

Tuesday 7th May
quotequote all
the hard drive is about 30% full and that error code comes up when I tried to download Sonoma from the app store saying it could not complete my purchase with that error code. What should I try as perhaps sonoma is to new for my mac? It was the only one I could see in the apps purchase. tia.

lonny

414 posts

244 months

Tuesday 7th May
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Sounds like corruption somewhere leading to an error. You could backup all your files and restore Mac to a fresh state and then upgrade that then re-add your files?

megaphone

10,772 posts

252 months

Tuesday 7th May
quotequote all
cayman-black said:
the hard drive is about 30% full and that error code comes up when I tried to download Sonoma from the app store saying it could not complete my purchase with that error code. What should I try as perhaps sonoma is to new for my mac? It was the only one I could see in the apps purchase. tia.
Sonoma is not compatible with your Mac, it is not supported, too old. As has already been advised, you should be able to run Monterey, OS 12.7.

https://support.apple.com/en-gb/103260



Edited by megaphone on Tuesday 7th May 09:55


Edited by megaphone on Tuesday 7th May 09:56


Edited by megaphone on Tuesday 7th May 09:58

JimbobVFR

2,689 posts

145 months

Tuesday 7th May
quotequote all
2015 was a busy year for the iMac as theres 2 possible versions

Click on the apple menu and choose about this Mac. It should ythen say either mid 2015 or late 2015

The Mid 2015 models can be officially updated to Big Sur (MacOS11) and the late 2015 models go one version newer and can be updated to Monterey (MacOS12)

Yhe update option probably wont work but you can download the installer you need from the app store here

Big Sur
https://apps.apple.com/id/app/macos-big-sur/id1526...

Monterey
https://apps.apple.com/ca/app/macos-monterey/id157...

and use the installer to create a USB stick to upgrade with.

TBH if your iMac is still running on a spinning harddrive then I'm not sure how much difference it will make but if you can update to an SSD (a decent external one will still be much faster than an internal harddrive) I suspect your Mac can continue to serve you well, mines a mid 2015 and I've no issues with mine running slowly.

BlueMR2

8,664 posts

203 months

Tuesday 7th May
quotequote all
Try going to applications - utilities - disk utility.

Choose your drive then choose first aid on the top right and see what that says after it has finished.

cayman-black

Original Poster:

12,686 posts

217 months

Tuesday 7th May
quotequote all
Yes mine says late 2015 and the link to Monterey works that Jimbo posted so can I just download it then?

The computer shop i went to today wants £90 to upgrade it , i think they did say Monterey.

Freakuk

3,176 posts

152 months

Tuesday 7th May
quotequote all
Two questions/options

1. Backup all of your files and perform a rebuild, very simply to do to rebuild. You will spend more time backing up/restoring and installing your apps than the rebuild.

2. What size hard drive do you have, or do you have a Fusion drive which is an SSD and HDD combined. I ask as my last i-Mac really started to slow down and I could hear a faint clunk every now and again, being an old school techy that sound brought back memories of failing hard drives and the clunking being the sound of constant retries. Long story short I managed to get it replaced FOC (out of warranty through the SOGA) and everything was back to how it should have been.

megaphone

10,772 posts

252 months

Tuesday 7th May
quotequote all
cayman-black said:
Yes mine says late 2015 and the link to Monterey works that Jimbo posted so can I just download it then?

The computer shop i went to today wants £90 to upgrade it , i think they did say Monterey.
Yes download and then click on the file to install. HOWEVER, ideally do a back-up first, do you have a Time Machine back-up running? That said I must have upgraded my macs dozens of times without an issue.

cayman-black

Original Poster:

12,686 posts

217 months

Tuesday 7th May
quotequote all
Ok I got to set up installation, Loading installation info then the message the recovery server could not be contacted! FFS I will take it to the computer shop!

megaphone

10,772 posts

252 months

Wednesday 8th May
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It's always best to keep your systems up to date.

d_a_n1979

8,593 posts

73 months

Wednesday 8th May
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As others have said; back up to your TimeMachine and then do a full reinstall and that should then bring it up to date

But if you're after a new Mac; I'd go the Mac Mini route with whichever monitor you want

I run an M1 Mac Mini & M2 Mac Mini Pro as well as an M1 MBA and they connect to my BenQ monitor with zero issues (M1 Mini is more of a music base now s o it's not connected to the monitor unless needed)

My M2 Pro is connected via HDMI and my MBA (when needed) is connected via USB C to DP

You'll be able to get a better spec Mac Mini over an iMac

But if you want an all in one; the 24" iMac is the only choice really & there are generally some good options on Apple's Refurbed site too

andygo

6,823 posts

256 months

Wednesday 8th May
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I had the same issue last year witha 2019 27inch imac. It had a slow fusion drive and as it was used for my new business and was now more mission critical I decided a new mac was required. There didn't seem to be any sign of a replacement 27inch model so I bought a Mini and a Studio display. I mounted an external 1tb PCIEM drive to the back of the monitor as well as mounting the Mini to the rear of the monitor stand.

I mounted the PCIEM drive as it was larger than the 500gb internal drive which would require housekeeping to stop it filling up.

All works brilliantly and although I will admit the studio display was a bit extravagent, the company has paid for it.

d_a_n1979

8,593 posts

73 months

Wednesday 8th May
quotequote all
andygo said:
I had the same issue last year witha 2019 27inch imac. It had a slow fusion drive and as it was used for my new business and was now more mission critical I decided a new mac was required. There didn't seem to be any sign of a replacement 27inch model so I bought a Mini and a Studio display. I mounted an external 1tb PCIEM drive to the back of the monitor as well as mounting the Mini to the rear of the monitor stand.

I mounted the PCIEM drive as it was larger than the 500gb internal drive which would require housekeeping to stop it filling up.

All works brilliantly and although I will admit the studio display was a bit extravagent, the company has paid for it.
I'm still really tempted with the Studio display TBH; but can't see how much better it'll be over my BenQ monitor that I simply use for working and watching YT biggrin

But it's one of things that my man-maths head says I need to have laugh

They do look superb

megaphone

10,772 posts

252 months

Wednesday 8th May
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I have a Mac Mini and a second hand Thunderbolt Display, it's fine for my needs.

Paddymcc

950 posts

192 months

Thursday 9th May
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If you have an older imac you can always try using the Open core Legacy patcher to install a newer version of MacOS that your old iMac might not support.

Sonoma runs best with 16gb of memory and an SSD drive but you can always try Ventura or Monterey as well and see how things run if you've a slower one. Boot times are a bit on the slow side with a traditional HDD but when it's up and running it's not too bad. It's a pity Apple went for fixed ram on the skinny iMac models that you can't really change

The older chunky thick Imacs that you can remove the LCD are quite easy to swop out the old hard disk drives for SSD versions as well as update the memory to 32gb with DDR3L sodimm sticks.

Some of the 27" models up to around 2014 still had the traditional RAM upgrade slots so you could max those out pretty cheaply.

Apple and their planned obsolescence! wkers!

clockworks

5,392 posts

146 months

Thursday 9th May
quotequote all
Paddymcc said:
If you have an older imac you can always try using the Open core Legacy patcher to install a newer version of MacOS that your old iMac might not support.

Sonoma runs best with 16gb of memory and an SSD drive but you can always try Ventura or Monterey as well and see how things run if you've a slower one. Boot times are a bit on the slow side with a traditional HDD but when it's up and running it's not too bad. It's a pity Apple went for fixed ram on the skinny iMac models that you can't really change

The older chunky thick Imacs that you can remove the LCD are quite easy to swop out the old hard disk drives for SSD versions as well as update the memory to 32gb with DDR3L sodimm sticks.

Some of the 27" models up to around 2014 still had the traditional RAM upgrade slots so you could max those out pretty cheaply.

Apple and their planned obsolescence! wkers!
I agree that it's a pain trying to upgrade an iMac compared to a desktop PC, but how many 9+ year old Windows boxes are still performing well in daily use?

I sold my 2010 27" iMac two years ago. I bought it new, used it for 11 years or so, and sold it for £250. Still working perfectly, apart from the Safari issue. I expect to keep my secondhand 2015 for a while yet, and it will still be worth something when I sell it on.

Edited by clockworks on Thursday 9th May 12:02

d_a_n1979

8,593 posts

73 months

Thursday 9th May
quotequote all
clockworks said:
Paddymcc said:
If you have an older imac you can always try using the Open core Legacy patcher to install a newer version of MacOS that your old iMac might not support.

Sonoma runs best with 16gb of memory and an SSD drive but you can always try Ventura or Monterey as well and see how things run if you've a slower one. Boot times are a bit on the slow side with a traditional HDD but when it's up and running it's not too bad. It's a pity Apple went for fixed ram on the skinny iMac models that you can't really change

The older chunky thick Imacs that you can remove the LCD are quite easy to swop out the old hard disk drives for SSD versions as well as update the memory to 32gb with DDR3L sodimm sticks.

Some of the 27" models up to around 2014 still had the traditional RAM upgrade slots so you could max those out pretty cheaply.

Apple and their planned obsolescence! wkers!
I agree that it's a pain trying to upgrade an iMac compared to a desktop PC, but how many 9+ year old Windows boxes are still performing well in daily use?

I sold my 2010 27" iMac two years ago. I bought it new, used it for 11 years or so, and sold it for £250. Still working perfectly, apart from the Safari issue. I expect to keep my secondhand 2015 for a while yet, and it will still be worth something when I sell it on.

Edited by clockworks on Thursday 9th May 12:02
^^^ This

And now every family member more or less has a Mac of one sort or another after getting fed up with issue after issue with their Window's PCs etc...

My brother still has his 2012 Mac Mini that runs as his music/movie server - works faultlessly via an SSD and a RAM upgrade (them were the days where you could do it yourself) winkbiggrin

My wife's folks still have their mid 2011 21.5" iMac (they did spec it well with a 256GB SSD and 16GB RAM at the time of buying it) and it still works as it needs to; they don't tax it per se. But it ticks over very well indeed...