DVLA incompetence
Discussion
Well got my reply today so registered post works !!
Thankyou for your response in respect of the late licensing penalty issued to you for failing to relicense your vehicle as required
The information you have provided will be used to update our records and you should recieve an acknowledgement letter within 20 working days, if you do not recieve this letter please telephone 03007906802.
While you may no longer be the keeper of this vehicle we did not recieve notification at the relevant time and therefore, as the registered keeper, you were responsible for licensing the vehicle or making a statutory off road notification(SORN) it is not a valid defence to claim that you allowed a motor trader or other third party to notify the DVLA of disposal, and an Acknowledgment letter issued after the commencement of enforcement procedures would not be accepted as mitigation.
If you have scrapped your vehicle and have an official certificate of destruction (CoD)please send us a copy and we will arrange for the vehicle record to be updated. No further action will be taken if the official CoD bears an issue date prior to the breach of legislation. We would advise you of our decision. However on the information held you are still liable for the £80 late licensing penalty. Only payments recieved by 25/11/2012 are at the reduced rate of £40 Furthermore the arrears of duty remain outstanding.
If you wish to pay by debit/credit card please phone the above number. Please note this line is for payment only and you will not be able to discuss your case. Alternatively payment can be accepted by cheque or postal order made payable to DVLA. This payment should be returned with a copy of this letter. If payment is not recieved, further enforcement action will be taken, as matters cannot remain unresolved.
We believe that the decision we have made in your case is correct and appropriate. However if you feel that there is further mitigating information that we have not taken into account, you can contact us on the above phone number or write to the above address, quoting the vehicle registration number, to request a dispute form (V991). This will be sent within one day of reciept of your request. Please note that simply disagreeing with our decision would not be sufficient cause to enter the dispute process.
yours Sincerely
enforcement officer
Well here we go on a long road, because I am not paying for something that I havent got and havent had for 18 months, due to somebody else total incompetence as original title
Thankyou for your response in respect of the late licensing penalty issued to you for failing to relicense your vehicle as required
The information you have provided will be used to update our records and you should recieve an acknowledgement letter within 20 working days, if you do not recieve this letter please telephone 03007906802.
While you may no longer be the keeper of this vehicle we did not recieve notification at the relevant time and therefore, as the registered keeper, you were responsible for licensing the vehicle or making a statutory off road notification(SORN) it is not a valid defence to claim that you allowed a motor trader or other third party to notify the DVLA of disposal, and an Acknowledgment letter issued after the commencement of enforcement procedures would not be accepted as mitigation.
If you have scrapped your vehicle and have an official certificate of destruction (CoD)please send us a copy and we will arrange for the vehicle record to be updated. No further action will be taken if the official CoD bears an issue date prior to the breach of legislation. We would advise you of our decision. However on the information held you are still liable for the £80 late licensing penalty. Only payments recieved by 25/11/2012 are at the reduced rate of £40 Furthermore the arrears of duty remain outstanding.
If you wish to pay by debit/credit card please phone the above number. Please note this line is for payment only and you will not be able to discuss your case. Alternatively payment can be accepted by cheque or postal order made payable to DVLA. This payment should be returned with a copy of this letter. If payment is not recieved, further enforcement action will be taken, as matters cannot remain unresolved.
We believe that the decision we have made in your case is correct and appropriate. However if you feel that there is further mitigating information that we have not taken into account, you can contact us on the above phone number or write to the above address, quoting the vehicle registration number, to request a dispute form (V991). This will be sent within one day of reciept of your request. Please note that simply disagreeing with our decision would not be sufficient cause to enter the dispute process.
yours Sincerely
enforcement officer
Well here we go on a long road, because I am not paying for something that I havent got and havent had for 18 months, due to somebody else total incompetence as original title
this one? http://www.bitterwallet.com/dvla-act-unlawfully-wh...
p.s. i`m in court for failing etc, sold the bike in 2008, any advice?
Ta Ray
p.s. i`m in court for failing etc, sold the bike in 2008, any advice?
Ta Ray
I had an interesting situation........ Made a kitcar in 2009 using a donor vehicle fiesta. Had it SVA'd and viewed by local DVLA (who held my driving licence for 7 weeks incidentally, as 'proof' of my identity). DVLA said it needed a new registration number (no real surprise). DVLA then took 3 weeks to send a letter regarding my request for a registration number, saying that I only had 1 week left on my cover note! n.b. they didn't ask for another cover note or say they wouldn't issue a number. On 'phoning them they eventually confirmed (after checking with a colleague!) that they indeed needed another cover note. Fast forward another 3 weeks and I phoned them to prompt them, to be told 'oh, you only have 14days left on your cover note'---- this could have continued forever, thankfully they then issue the reg number. A few weeks later the V5 arrived, with an error (stated 2 seats, car has 4 seats!), so I took the V5 to the local office who got quite snotty and said I must have filled out the form incorrectly! I bit my lip, as I had all the paperwork correctly filled out, the SVA data form completed by VOSA stating 4 seats, and a photo I'd taken of the car outside the SVA station. Fast forward again 12 months, when I received a licence/sorn reminder for the donor vehicle fiesta with the old number.
The little devil in me was tempted to just leave it and see what happened
I relented, and sent them a letter by recorded, pointing out that the vehicle had been used as a donor for a kitcar, they had issued a new number etc.etc. their reply was a standard letter stating 'you have informed us that you have sold or otherwise disposed of the vehicle'
IMHO they (DVLA) are not the most competent of organisations..
The little devil in me was tempted to just leave it and see what happened
I relented, and sent them a letter by recorded, pointing out that the vehicle had been used as a donor for a kitcar, they had issued a new number etc.etc. their reply was a standard letter stating 'you have informed us that you have sold or otherwise disposed of the vehicle'
IMHO they (DVLA) are not the most competent of organisations..
I would say that DVLA is a large organisation and that unsurprisingly sometimes it is competent and sometimes not.
I have owned and currently own several vehicles, and my dealings with DVLA have been positive. I get documents back quickly. Sometimes when I sell a car I receive a notification that I am longer the keeper. Other times I do not.
I have benefitted from DVLA mistakes (or the overlooking of my own mistakes). I bought a car and a bike that were on SORN and forgot to make my own SORN declaration for several months. I was not penalised. I sold a car to a dealer and it was exported. I forgot to send the dealer slip to DVLA. When sent a tax reminder, I simply wrote to DVLA explaining what had happened, and received a note acknowledging that I was no longer the keeper.
Generally speaking, sending stroppy letters is not a good idea, as the people who read them are human, and may react accordingly. It may feel like fun to vent one's spleen on a bureaucratic cock up, but better to draft the Mr Angry email, and then send another one.
I have owned and currently own several vehicles, and my dealings with DVLA have been positive. I get documents back quickly. Sometimes when I sell a car I receive a notification that I am longer the keeper. Other times I do not.
I have benefitted from DVLA mistakes (or the overlooking of my own mistakes). I bought a car and a bike that were on SORN and forgot to make my own SORN declaration for several months. I was not penalised. I sold a car to a dealer and it was exported. I forgot to send the dealer slip to DVLA. When sent a tax reminder, I simply wrote to DVLA explaining what had happened, and received a note acknowledging that I was no longer the keeper.
Generally speaking, sending stroppy letters is not a good idea, as the people who read them are human, and may react accordingly. It may feel like fun to vent one's spleen on a bureaucratic cock up, but better to draft the Mr Angry email, and then send another one.
Breadvan72 said:
I would say that DVLA is a large organisation and that unsurprisingly sometimes it is competent and sometimes not.
I have owned and currently own several vehicles, and my dealings with DVLA have been positive. I get documents back quickly. Sometimes when I sell a car I receive a notification that I am longer the keeper. Other times I do not.
I have benefitted from DVLA mistakes (or the overlooking of my own mistakes). I bought a car and a bike that were on SORN and forgot to make my own SORN declaration for several months. I was not penalised. I sold a car to a dealer and it was exported. I forgot to send the dealer slip to DVLA. When sent a tax reminder, I simply wrote to DVLA explaining what had happened, and received a note acknowledging that I was no longer the keeper.
Generally speaking, sending stroppy letters is not a good idea, as the people who read them are human, and may react accordingly. It may feel like fun to vent one's spleen on a bureaucratic cock up, but better to draft the Mr Angry email, and then send another one.
I once sent them a letter hoping that a particularly virulent virus attacks their genitals and the fleas of a thousand camels infest their anus (this was before email was invented). I got a cheque back I have owned and currently own several vehicles, and my dealings with DVLA have been positive. I get documents back quickly. Sometimes when I sell a car I receive a notification that I am longer the keeper. Other times I do not.
I have benefitted from DVLA mistakes (or the overlooking of my own mistakes). I bought a car and a bike that were on SORN and forgot to make my own SORN declaration for several months. I was not penalised. I sold a car to a dealer and it was exported. I forgot to send the dealer slip to DVLA. When sent a tax reminder, I simply wrote to DVLA explaining what had happened, and received a note acknowledging that I was no longer the keeper.
Generally speaking, sending stroppy letters is not a good idea, as the people who read them are human, and may react accordingly. It may feel like fun to vent one's spleen on a bureaucratic cock up, but better to draft the Mr Angry email, and then send another one.
Have a think about it before going further.
I had a similar issue where I handed the V5 for change of ownership, while taxing its replacement, into a DVLA office who promptly lost it.
I spent hours writing to them with their response being that I had failed to contact them regarding the confirmation letter and that was that. I also outlined it was their incompetence but the outcome the same.
For £40, pay it, grumble about them to everyone and put it behind you. Yes, there's the principle of it, but if you add your time and effort into the cost it will be £100's.
Next time you will remember to look for the letter and call them when it doesn't arrive in time.
I had a similar issue where I handed the V5 for change of ownership, while taxing its replacement, into a DVLA office who promptly lost it.
I spent hours writing to them with their response being that I had failed to contact them regarding the confirmation letter and that was that. I also outlined it was their incompetence but the outcome the same.
For £40, pay it, grumble about them to everyone and put it behind you. Yes, there's the principle of it, but if you add your time and effort into the cost it will be £100's.
Next time you will remember to look for the letter and call them when it doesn't arrive in time.
With these feet JOG ON !!
As stated I will not pay £40 for somebodys elses mistake i dont rollover for anybody and its people like you who dont stand up for yourselves, that we have to fight for, then you lightweights benifit.
as previously stated this was over 18 months ago, I also sold a car 2 years ago and never recieved a letter stating that its been noted that I am no longer the registered keeper, so can I expect another failure for that car soon ?
As stated I will not pay £40 for somebodys elses mistake i dont rollover for anybody and its people like you who dont stand up for yourselves, that we have to fight for, then you lightweights benifit.
as previously stated this was over 18 months ago, I also sold a car 2 years ago and never recieved a letter stating that its been noted that I am no longer the registered keeper, so can I expect another failure for that car soon ?
highflyer said:
With these feet JOG ON !!
As stated I will not pay £40 for somebodys elses mistake i dont rollover for anybody and its people like you who dont stand up for yourselves, that we have to fight for, then you lightweights benifit.
as previously stated this was over 18 months ago, I also sold a car 2 years ago and never recieved a letter stating that its been noted that I am no longer the registered keeper, so can I expect another failure for that car soon ?
Seriously, I too had the same opinion, probably had six or seven letters over a period of 3 or 4 months. I HAND DELIVERED the V5, asked the clerk if I could hand it over as I taxed the vehicle it replaced.As stated I will not pay £40 for somebodys elses mistake i dont rollover for anybody and its people like you who dont stand up for yourselves, that we have to fight for, then you lightweights benifit.
as previously stated this was over 18 months ago, I also sold a car 2 years ago and never recieved a letter stating that its been noted that I am no longer the registered keeper, so can I expect another failure for that car soon ?
You will realise at your expense that the DVLA rarely back down, the emphasis is on the owner to ensure the documents are up to date. Crappy I know, but I would be very surprised if you dont end up paying the £40, or indeed more if you go to court. There are several threads on stuff like this on here. Go read them. Oh and JOG ON yourself - it was a friendly bit of advise - if you feel the need to spend £100's on the principle of not paying £40 thats your choice..
I refer to my assertion in the early posts on this thread.
Of course, the Magistrates can be of fixed opinion and their Clerk's advice can be inadequate.
Streaky
Streaky said:
There are more anecdotes of DVLA/CPS withdrawing up to the eleventh hour than there are of successful prosecutions.
Like the 'clampers', they will stick to their line until a competent CPS lawyer sees the case material ... which means that sometimes it does get to court, and then a competent defence lawyer should demolish the argument.Of course, the Magistrates can be of fixed opinion and their Clerk's advice can be inadequate.
Streaky
Had the office upside down today and bugger me found a copy of the sale dated 09/may/2011 and hand written by the new owner his address and 2 telephone numbers after 3 messages managed to speak to him, he has promised me that he has the logbook and will give me the number on the logbook to give to the DVLA its in his van ? this is the 4th time now and still he hasn't given it to me,
what if I hadn't found these details ? should I just let the BS carry on, or just give the DVLA the details, would really like to push it, now I have the details use it as my ace in the pack.
WTF do I do now ?
what if I hadn't found these details ? should I just let the BS carry on, or just give the DVLA the details, would really like to push it, now I have the details use it as my ace in the pack.
WTF do I do now ?
Edited by highflyer on Tuesday 13th November 21:29
I treat dealing with the DVLA as a bit of sport.
My latest one, they said I hadn't sorned a vehicle so wanted £80 from me.
I said I had, and had all the proof needed and would happily attend court with the proof, but I and my witness will be claiming full expenses.
They wrote back asking me to send all of my proof to them.
I wrote back saying no chance, take me to court and you will see the proof.
I haven't had a reply in to that in the last 4 months.
Oh, and as a future defence, it may be worth sending an empty recorded delivery letter every month............
My latest one, they said I hadn't sorned a vehicle so wanted £80 from me.
I said I had, and had all the proof needed and would happily attend court with the proof, but I and my witness will be claiming full expenses.
They wrote back asking me to send all of my proof to them.
I wrote back saying no chance, take me to court and you will see the proof.
I haven't had a reply in to that in the last 4 months.
Oh, and as a future defence, it may be worth sending an empty recorded delivery letter every month............
Well got my reply back from the DVLA Enforcement Centre today 13 days after my recorded delivery reply, and I am a little disappointed with the reply
Late Licensing Penalty *******
Dear Mr ******
Thankyou for your recent response in respect of the late licensing penalty issued to you for failing to relicense your vehicle as required.
The contents have been noted and under the circumstances no further action will be taken on this case.
yours sincerely
To be honest I wanted to take it all the way,
just wonder how many people give into these fck wits
about 10 million quids worth every year after looking on the internet.
Late Licensing Penalty *******
Dear Mr ******
Thankyou for your recent response in respect of the late licensing penalty issued to you for failing to relicense your vehicle as required.
The contents have been noted and under the circumstances no further action will be taken on this case.
yours sincerely
To be honest I wanted to take it all the way,
just wonder how many people give into these fck wits
about 10 million quids worth every year after looking on the internet.
Busy day in Spalding, Gotta wonder how many turned up at court.
http://www.spaldingtoday.co.uk/news/crime-and-cour...
Spalding Magistrates’ Court
Thomas Page (23), of Burton Road, Spalding. Criminally damaging a window and assault. Community order made and curfew for six weeks.
Stuart Grogan (30), of Pennygate, Spalding. Stole pedal cycle. Community order made for six months. £100 compensation, £25 costs. Stole two cans of paint. Community order made for six months. Failed to answer bail.
Janis Abolins, of Pinchbeck Road, Spalding. Failure to fill in vehicle registration document. £200 fine, £15 victim surcharge, £90 costs.
Mohammed Ali, of Spalding Road, Gosberton. Failure to fill in vehicle registration document. £200 fine, £15 v/s, £90 costs.
Gavin Back, of Stockwell Gate, Whaplode. Failure to fill in vehicle registration document. £200 fine, £15 v/s, £90 costs.
Adrian Brockwell (32), of King Street, Sutton Bridge. Failure to fill in vehicle registration document. £100 fine, £15 v/s, £45 costs.
Andrew Cardell (45), of Exeter Street, Bourne. Failure to fill in vehicle registration document. £200 fine, £15 v/s, £90 costs.
Vitautas Cirvinskas, of Tollgate, Spalding. Failure to fill in vehicle registration document. £200 fine, £15 v/s, £90 costs.
Lee Gray, of Joys Bank, Holbeach St Johns. Failure to fill in vehicle registration document. £200 fine, £15 v/s, £90 costs.
James Kruklinski (33), of Hannam Boulevard, Spalding. Licence offence. £400 fine, £110 excise back duty, £90 costs.
Richard Pickering (38), of Drain Bank, Cowbit. Failure to fill in vehicle registration document. £200 fine, £15 v/s, £90 costs.
Jennifer Pitts (23), of Main Road, Quadring. Failure to fill in vehicle registration document. £200 fine, £15 v/s, £90 costs.
Gavin Rea, of West Drove North, Gedney Hill. Failure to fill in vehicle registration document. £200 fine, £15 v/s, £90 costs.
Darren Saddington, of Badger Lane, Bourne. Failure to fill in vehicle registration document. £37 fine, £15 v/s, £45 costs.
Daniel Sandhu (28), of Small Drove, Weston. Failure to fill in vehicle registration document. £200 fine, £15 v/s, £90 costs.
Laura Valickiene, of Hereward Road, Spalding.Failure to fill in vehicle registration document. £200 fine, £15 v/s, £90 costs.
Sheldon Coles (22), of Kestrel Drive, Bourne. Failure to fill in vehicle registration document. £200 fine, £15 v/s, £90 costs.
http://www.spaldingtoday.co.uk/news/crime-and-cour...
Spalding Magistrates’ Court
Thomas Page (23), of Burton Road, Spalding. Criminally damaging a window and assault. Community order made and curfew for six weeks.
Stuart Grogan (30), of Pennygate, Spalding. Stole pedal cycle. Community order made for six months. £100 compensation, £25 costs. Stole two cans of paint. Community order made for six months. Failed to answer bail.
Janis Abolins, of Pinchbeck Road, Spalding. Failure to fill in vehicle registration document. £200 fine, £15 victim surcharge, £90 costs.
Mohammed Ali, of Spalding Road, Gosberton. Failure to fill in vehicle registration document. £200 fine, £15 v/s, £90 costs.
Gavin Back, of Stockwell Gate, Whaplode. Failure to fill in vehicle registration document. £200 fine, £15 v/s, £90 costs.
Adrian Brockwell (32), of King Street, Sutton Bridge. Failure to fill in vehicle registration document. £100 fine, £15 v/s, £45 costs.
Andrew Cardell (45), of Exeter Street, Bourne. Failure to fill in vehicle registration document. £200 fine, £15 v/s, £90 costs.
Vitautas Cirvinskas, of Tollgate, Spalding. Failure to fill in vehicle registration document. £200 fine, £15 v/s, £90 costs.
Lee Gray, of Joys Bank, Holbeach St Johns. Failure to fill in vehicle registration document. £200 fine, £15 v/s, £90 costs.
James Kruklinski (33), of Hannam Boulevard, Spalding. Licence offence. £400 fine, £110 excise back duty, £90 costs.
Richard Pickering (38), of Drain Bank, Cowbit. Failure to fill in vehicle registration document. £200 fine, £15 v/s, £90 costs.
Jennifer Pitts (23), of Main Road, Quadring. Failure to fill in vehicle registration document. £200 fine, £15 v/s, £90 costs.
Gavin Rea, of West Drove North, Gedney Hill. Failure to fill in vehicle registration document. £200 fine, £15 v/s, £90 costs.
Darren Saddington, of Badger Lane, Bourne. Failure to fill in vehicle registration document. £37 fine, £15 v/s, £45 costs.
Daniel Sandhu (28), of Small Drove, Weston. Failure to fill in vehicle registration document. £200 fine, £15 v/s, £90 costs.
Laura Valickiene, of Hereward Road, Spalding.Failure to fill in vehicle registration document. £200 fine, £15 v/s, £90 costs.
Sheldon Coles (22), of Kestrel Drive, Bourne. Failure to fill in vehicle registration document. £200 fine, £15 v/s, £90 costs.
Not to mention those convicted of proper criminal offences will probably never turn up to the community orders, nor pay the compensation in one case.
Meanwhile some motorists who did as they were required but DVLA lost the papers* get stuffed for over £300. I'm afraid at times the Criminal Justice System really is not fit for purpose.
* yes humongous and quite probably erroneous assumption I know, but why let the facts get in the way of a poke at DVLA.
Meanwhile some motorists who did as they were required but DVLA lost the papers* get stuffed for over £300. I'm afraid at times the Criminal Justice System really is not fit for purpose.
* yes humongous and quite probably erroneous assumption I know, but why let the facts get in the way of a poke at DVLA.
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