Comeback on Dealer if car was missrepresented

Comeback on Dealer if car was missrepresented

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Rawhide

Original Poster:

964 posts

213 months

Tuesday 25th April 2017
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Hi all, I'm hoping for some advice. I recently paid a fairly high price for a car which was advertised as having had thousands of pounds of work just been performed. It was a dealer sale and the work was the first part of the sales description. The car in question has air suspension and to quote the add;

-NEW SUSPENSION ARMS
-BALL JOINTS
-NEW SUSPENSION AIRBAGS

Please note, the plural of the items above indicating more than one. So at the very least I could assume at least two of each item had been addressed. I was verbally advised all four air bags had been replaced which is the major item.

I negotiated a price and bought the car. I was replacing the brakes and noticed that only one air bag has been replaced on the rear axle and one control arm has been replaced. Thats it. The control arm is non OEM which I don't really mind too much but it's a performance car and I'd really expect both arms to be done on the axle.

The dealer has said he will get back to me on this as I've very fairly and politely advised the car has been misrepresented. I did trust this work to have been done as the overall car is very good and I don't want to reject it.

Can anyone advise where I stand here? To my knowledge the other airbags are not at fault but there was an advisory on the MOT for both rear airbags misting oil though I can see no evidence of that.

I'm intending to have an independent inspection performed.

Rawhide

Original Poster:

964 posts

213 months

Tuesday 25th April 2017
quotequote all
Dan_M5 said:
How can they even see the rear air bags?

edit you mean suspension airbags!
it is suspension airbags. I was under the car when doing the front brakes. One is clearly brand new, the others are clearly not.

catman

2,490 posts

175 months

Tuesday 25th April 2017
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There's no point doing anything until the Dealer comes back with an offer. You'll just be wasting money.

Tim

BlueHave

4,640 posts

108 months

Thursday 27th April 2017
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"The dealer has said he will get back to me on this"

This means they've been rumbled and are trying to come up with a way to fob you off.

Ideal situation would be they take the car back and put the parts on they said on the advert.

Although that would be the logical and sensible answer i'd wait and see what they conjure up before going to small claims or giving them a right bking on Facebook etc

PAULJ5555

3,554 posts

176 months

Thursday 27th April 2017
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For them to do the other 3 will cost a grand or two so cant see them being too keen on spending the money.

If the MOT says misting from both rear bags then it has been inspected, was the MOT done by this dealer or is it an older one, either way they would have seen the advisory, also don't dealers do full inspections if its approved used.
Broken or not you were sold 4 new airbags and only got one.

KungFuPanda

4,329 posts

170 months

Thursday 27th April 2017
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Plural could just mean more than one of each part??

Rawhide

Original Poster:

964 posts

213 months

Friday 28th April 2017
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KungFuPanda said:
Plural could just mean more than one of each part??
Thanks, yes more than one would be what I would reasonably Settle for.

However still no contact so I will have to formalise this somewhat.

The dealer is the very smallest kind. Shared location with other business and very little actual legal presence. I am really not one for shaming on Facebook but would do the small claims route or even reject the car. Problem is they are so small if I reject the car I don't know if I could demand an on the spot refund.

KungFuPanda

4,329 posts

170 months

Saturday 29th April 2017
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Yeah sorry, didn't mean to come across as being a dick if I did!! Best practice is always to change stuff in pairs obviously. Plus his advert suggested things were done in multiples not singular.

Good luck with it. Make sure you find out the legal entity of the seller be it a one man band or limited company.