Finding registered keeper of a vehicle.

Finding registered keeper of a vehicle.

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Discussion

KungFuPanda

Original Poster:

4,332 posts

170 months

Sunday 23rd July 2017
quotequote all
My car was hit whilst parked up in a multi storey car park over the weekend. No details were left by the driver but a witness saw it happen and left details of the make, model and colour of the vehicle involved. A MID search reveals the vehicle is insured by Esure and I am going to call them tomorrow. I have also reported the matter to the Police.

Other than completing form V888 and sending it to the DVLA, is there any other way of obtaining the registered keeper's details?

JM

3,170 posts

206 months

Sunday 23rd July 2017
quotequote all
Both the police and your insurance company will have the means to establish the registered keeper of the vehicle. If reported to either then there is no need for you to obtain the information.

KungFuPanda

Original Poster:

4,332 posts

170 months

Sunday 23rd July 2017
quotequote all
Yes I know the Police have the PNC and if they see fit, they can visit the registered keeper of the vehicle involved but they're not going to pass the details onto me are they.

I'm insured on a third party basis. My insurer is not going to be interested in pursuing any uninsured losses on my behalf as that is beyond their remit.

Legal expenses insurer or an AMC will not intervene as I've no solid proof of the third party involvement other than a note left by an anonymous witness.

I'm more than capable of issuing my own proceedings for recovery of the repair costs but I will need the registered keeper's details.

So we're back to square one.

JM

3,170 posts

206 months

Sunday 23rd July 2017
quotequote all
After you explain the situation more fully it makes the answer more obvious and the only legitimate one I know of is the one you also know.
Contact the DVLA through their official channel.


Alucidnation

16,810 posts

170 months

Sunday 23rd July 2017
quotequote all
If it is either of your cars in your profile, then you are off your head to have them insured third party.

Surely it wasn't that much cheaper?

HantsRat

2,369 posts

108 months

Monday 24th July 2017
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Just fill out the DVLA form and wait for the details. It's what it's there for.

Centurion07

10,381 posts

247 months

Monday 24th July 2017
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You already know their insurance company.

You tell them their client was witnessed hitting your car, they contact their client and see what they say.

They'll either own up or lie, in which case you then either pressure their insurer who, with damage plus an independent witness will just pay out, or they won't, in which case you get the police involved.

No need for you to be trying to track down the driver at this stage.

xjay1337

15,966 posts

118 months

Monday 24th July 2017
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I doubt the police would be interested.

The driver of the vehicle that hit you will just deny it.

anonymous-user

54 months

Monday 24th July 2017
quotequote all
KungFuPanda said:
Yes I know the Police have the PNC and if they see fit, they can visit the registered keeper of the vehicle involved but they're not going to pass the details onto me are they.

I'm insured on a third party basis. My insurer is not going to be interested in pursuing any uninsured losses on my behalf as that is beyond their remit.

Legal expenses insurer or an AMC will not intervene as I've no solid proof of the third party involvement other than a note left by an anonymous witness.

I'm more than capable of issuing my own proceedings for recovery of the repair costs but I will need the registered keeper's details.

So we're back to square one.
Out of interest what would be the basis of your proceedings, with no witnesses? As you say, you've no solid proof.




Gavia

7,627 posts

91 months

Monday 24th July 2017
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I thought you worked in insurance?

ModernAndy

2,094 posts

135 months

Monday 24th July 2017
quotequote all
Alucidnation said:
If it is either of your cars in your profile, then you are off your head to have them insured third party.

Surely it wasn't that much cheaper?
or it could be somebody else's car that they were borrowing and therefore only had 3rd party cover on as part of comprehensive insurance on their own vehicle.

cuprabob

14,621 posts

214 months

Monday 24th July 2017
quotequote all
REALIST123 said:
KungFuPanda said:
Yes I know the Police have the PNC and if they see fit, they can visit the registered keeper of the vehicle involved but they're not going to pass the details onto me are they.

I'm insured on a third party basis. My insurer is not going to be interested in pursuing any uninsured losses on my behalf as that is beyond their remit.

Legal expenses insurer or an AMC will not intervene as I've no solid proof of the third party involvement other than a note left by an anonymous witness.

I'm more than capable of issuing my own proceedings for recovery of the repair costs but I will need the registered keeper's details.

So we're back to square one.
Out of interest what would be the basis of your proceedings, with no witnesses? As you say, you've no solid proof.
As I read it he has one witness, the one who gave him the details of the car that hit his.

BertBert

19,039 posts

211 months

Monday 24th July 2017
quotequote all
Looks like there was a witness who left details. We don't know if the witness left their own details.

MorganP104

2,605 posts

130 months

Monday 24th July 2017
quotequote all
KungFuPanda said:
Other than completing form V888 and sending it to the DVLA, is there any other way of obtaining the registered keeper's details?
I've just taken a gander at the DVLA site, and note the V888 fee is only £2.50.

Why would filling out the form and paying £2.50 be a problem?

cuprabob

14,621 posts

214 months

Monday 24th July 2017
quotequote all
BertBert said:
Looks like there was a witness who left details. We don't know if the witness left their own details.
Good point...

OverSteery

3,610 posts

231 months

Monday 24th July 2017
quotequote all
ModernAndy said:
or it could be somebody else's car that they were borrowing and therefore only had 3rd party cover on as part of comprehensive insurance on their own vehicle.
given it was parked and the OP only found out from the witness, I think it's safe to assume that OP wasn't driving that the time, so wouldn't be able to use any cover of his.

Gavia

7,627 posts

91 months

Monday 24th July 2017
quotequote all
OverSteery said:
given it was parked and the OP only found out from the witness, I think it's safe to assume that OP wasn't driving that the time, so wouldn't be able to use any cover of his.
Technically he could, but it suits him better if he doesn't as the owner and presumably fully comp covered owner can use their insurance to claim on and they'll sort it all out.

H20DJY

189 posts

93 months

Monday 24th July 2017
quotequote all
Just call their insurance company and let them deal with it. Also report to police. I have had exactly the same thing happen to me a couple of weeks ago, my car has gone in for repair today.

AndyTR

517 posts

124 months

Tuesday 25th July 2017
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Alucidnation said:
If it is either of your cars in your profile, then you are off your head to have them insured third party.

Surely it wasn't that much cheaper?
I assume you were just driving someone else's car on your policy. Submit the form to the DVLA and see what happens, make sure you include the crime ref.

KungFuPanda

Original Poster:

4,332 posts

170 months

Saturday 29th July 2017
quotequote all
Just a bit of an update.

No, my car isn't insured on a third party basis. It is in fact insured fully comp. I only wrote that it was insured on a third party basis to stop people recommending that I merely claim on my own insurance. Yes, I know I can do that but I would have preferred to pay for my own damage if I had no joy with the third party.

Well, armed with just a registration number and description of the third party vehicle, I reported the matter to the Police last Sunday. After a MID search, I called the third party insurer to report the matter with them on Monday. After a couple of hours, they called back to say that their client denies liability. Even though their client admits using that car park, they deny hitting my vehicle.

Before approaching the car park for CCTV, I called the third party insurer again on Thursday to get the finer details of the client's denial of liability. They advised they would take their client's instructions.

I get a call this morning from the third party insurer advising that their client has cleaned their car and noticed damage to the front nearside wing area. She also admits being at the car park on the day the damage occurred. They are therefore willing to deal with my claim and have provided an email to that effect.

They will either arrange for their own garage to repair my car or approve a quote from my own garage. Whilst my car is off the road, they will also provide a like for like hire vehicle. For a week's messing around, I'm tempted to penalise them by going to an AMC and getting a like for like A8 at £280 a day. But then again, maybe not...