Cancelling Domestic Cleaning Contract
Discussion
Tell them they haven't fulfilled their side of the contract by providing a cleaner when agreed in the contract so you're going elsewhere. If they bother getting funny, point out to them that trying to enforce the contract while failing to provide a cleaner for over a month is clearly going into this: http://www.which.co.uk/consumer-rights/regulation/...
I doubt you'll hear from them again.
I doubt you'll hear from them again.
Edited by Black_S3 on Wednesday 2nd August 22:51
xxChrisxx said:
But it's not 40% for just an advert is it... It's a 40% premium for warranting and insuring the job.
So when they send a cleaner that lacks dexterity and smashes one's finest Ming Vase, one has recourse.
The chances are their insurance excludes claims for damage to the item being cleaned (At the time) as it is a common exclusion for Cleaning Contractors. It's possible to remove the exclusion for a fairly large extra premium and an excess of £500++So when they send a cleaner that lacks dexterity and smashes one's finest Ming Vase, one has recourse.
In my experience of the market, most cleaning contractors do not pay the extra unless they are required to by a lucrative contract that stipulates they must have it or they have had their fingers burnt on a large claim from a customer that was not covered due to the exclusion
Contract Cancelled
Thanks all for your replies. I've cancelled the contract and agreed to pay the first 13 weeks' fee of £77. A few personal issues were causing anxiety about the agreement and I wasn't comfortable with it, so paying the fee felt like good value to have one less thing to worry about.
Thanks all for your replies. I've cancelled the contract and agreed to pay the first 13 weeks' fee of £77. A few personal issues were causing anxiety about the agreement and I wasn't comfortable with it, so paying the fee felt like good value to have one less thing to worry about.
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