£714 - How much??

Author
Discussion

ging84

8,832 posts

145 months

Thursday 21st September 2017
quotequote all
Historic claims department ?

finally i think the penny drops

this was a PPI claim

BlackLabel

13,251 posts

122 months

Friday 22nd September 2017
quotequote all

threespires

Original Poster:

4,289 posts

210 months

Friday 22nd September 2017
quotequote all
ging84 said:
Historic claims department ?

finally i think the penny drops

this was a PPI claim
No

threespires

Original Poster:

4,289 posts

210 months

Friday 22nd September 2017
quotequote all
BlackLabel said:
No

Mike_Mac

664 posts

199 months

Friday 22nd September 2017
quotequote all
threespires said:
Slaav said:
This thread seems to have gone horribly quiet??

Or is the OP in debtor's prison?

smile
The reason it went quiet is because I've been waiting for replies from Santander who previously said that they would settle the solicitors fee.

I wrote to them four times concerning this and received no reply. My solicitor wrote twice and also received no reply.

So I phoned them last week. They said that they'd not received any of my letters nor those from the solicitor. They agreed to settle my solicitors fee, which they did on Monday, and I picked up my cheque today.

I'm not interested in a breakdown of Amanda's fee, it wasn't up to me to settle it. But I was surprised at the amount of £714 for a simple ID check. Perhaps Santander asked her to do something extra without my knowledge?

I cannot understand why I've been given such a hard time...
Seriously?

You have been given a 'hard time' (AKA as being asked questions because your story doesn't add up) because the only task which you repeatedly said you had engaged the solicitor for was an ID check, which cost £714.

No ID check costs £714, therefore some questions were asked.

The correspondence you then provided from your solicitor specifically stated that other work was done, but you provided no explanation for what this work was.

You are now saying that the Bank has paid this Solicitor's fee. No Bank that I'm aware of would reimburse a customer £714 for an ID check, or much else TBH, and this, again suggests that what people have been saying form the start (that there is more to this than a simple ID check) was in fact the case.

You yourself have just admitted that 'Perhaps Santander asked her to do something extra without my knowledge?'

That's the exact question many on here have been trying to get answered throughout - still to no avail!!




Integroo

11,574 posts

84 months

Friday 22nd September 2017
quotequote all
Decent solicitors can charge that an hour ...

Old Man Fred

821 posts

88 months

Friday 22nd September 2017
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I'm late to this party but Santander would not think a passport and driving licence is insufficient, yet be happy to transfer the money to a random solicitor without request or confirmation from the account holder

Historic complaints would not be involved for a 'normal' ongoing issue anyway

threespires

Original Poster:

4,289 posts

210 months

Friday 22nd September 2017
quotequote all
You yourself have just admitted that 'Perhaps Santander asked her to do something extra without my knowledge?'
That's the exact question many on here have been trying to get answered throughout - still to no avail!!



If they did ask Amanda to do something extra without my knowledge, then it was without my knowledge. So I cannot answer the question. Why?
Because if Amanda took on extra work, then it was without my knowledge.
Get it?






anonymous-user

53 months

Friday 22nd September 2017
quotequote all
Integroo said:
Decent solicitors can charge that an hour ...

Bad solicitors can do so too............

_dobbo_

14,327 posts

247 months

Friday 22nd September 2017
quotequote all
threespires said:
You yourself have just admitted that 'Perhaps Santander asked her to do something extra without my knowledge?'
That's the exact question many on here have been trying to get answered throughout - still to no avail!!



If they did ask Amanda to do something extra without my knowledge, then it was without my knowledge. So I cannot answer the question. Why?
Because if Amanda took on extra work, then it was without my knowledge.
Get it?
If only there was a way you could communicate with a solicitor who you instructed to work, for you, to ask what the breakdown of the bill was, that she gave, to you.


Vaud

50,291 posts

154 months

Friday 22nd September 2017
quotequote all
_dobbo_ said:
If only there was a way you could communicate with a solicitor who you instructed to work, for you, to ask what the breakdown of the bill was, that she gave, to you.
Or use their complaints process to resolve. Or any often other formal routes that have been constructively suggested and ignored.

Decky_Q

1,500 posts

176 months

Friday 22nd September 2017
quotequote all
She wouldnt be able to take on work from Santander while she was representing you as it would be a massive conflict of interest to represent both sides of a dispute. you're talking ste.

threespires

Original Poster:

4,289 posts

210 months

Friday 22nd September 2017
quotequote all
Decky_Q said:
She wouldnt be able to take on work from Santander while she was representing you as it would be a massive conflict of interest to represent both sides of a dispute. you're talking ste.
I was not the client, Santander was.

threespires

Original Poster:

4,289 posts

210 months

Friday 22nd September 2017
quotequote all
Vaud said:
_dobbo_ said:
If only there was a way you could communicate with a solicitor who you instructed to work, for you, to ask what the breakdown of the bill was, that she gave, to you.
Or use their complaints process to resolve. Or any often other formal routes that have been constructively suggested and ignored.
I was not the client, Santander was.

Vaud

50,291 posts

154 months

Friday 22nd September 2017
quotequote all
threespires said:
I was not the client, Santander was.
FFS

threespires said:
Vaud said:
Are you saying your solicitor charged you without providing an invoice and break down of fees?
Correct.
So not your solicitor at all.

threespires said:
Vaud said:
If that is all she did then either she has made an error in billing, or she needs reminding of the code of conduct for all solicitors...

Did she outline any costs when you engaged her?
No, I didn't think to ask & she didn't mention the cost.
So you never engaged her.

You have no contract with her so stop chasing her.

Write a firm and very clear letter (clearer than your postings on here) to Santander. If you wish you could write via the office of the CEO and they will pass it downward to customer services, which may get you a faster response.

Saleen836

11,061 posts

208 months

Friday 22nd September 2017
quotequote all
7 pages and I'm lost!
OP recieves a bill for £700 odd pounds from a solicitor for a identity check- 7 pages later OP states he did not engage the services of said solicitor, why did the solicitor send the bill to the OP? confused

Vaud

50,291 posts

154 months

Friday 22nd September 2017
quotequote all
Saleen836 said:
7 pages and I'm lost!
OP recieves a bill for £700 odd pounds from a solicitor for a identity check- 7 pages later OP states he did not engage the services of said solicitor, why did the solicitor send the bill to the OP? confused
I am not sure they did; I think they send him money, with a deduction for their services?

Mandat

3,881 posts

237 months

Friday 22nd September 2017
quotequote all
Saleen836 said:
7 pages and I'm lost!
OP recieves a bill for £700 odd pounds from a solicitor for a identity check- 7 pages later OP states he did not engage the services of said solicitor, why did the solicitor send the bill to the OP? confused
Your'e not the only one who is lost.

It seems to me that the OP is wasting everyone's time with his drip feeding of snippets on his story, which don't add up anyway.

AstonZagato

12,652 posts

209 months

Friday 22nd September 2017
quotequote all
Having read a couple of the OP's threads, I suspect he is either:
  • educationally subnormal and should be encouraged to keep dealing with the confusing complexities of life as best he can given his disabilities, or;
  • an engineered persona created by a troll to appear educationally subnormal in order to annoy PH with tales of being confused by the complexities of life without ever being willing or able to explain what is confusing him.
I may well be wrong but either would appear to explain the situation.

OddCat

2,515 posts

170 months

Friday 22nd September 2017
quotequote all
AstonZagato said:
Having read a couple of the OP's threads, I suspect he is either:
  • educationally subnormal and should be encouraged to keep dealing with the confusing complexities of life as best he can given his disabilities, or;
  • an engineered persona created by a troll to appear educationally subnormal in order to annoy PH with tales of being confused by the complexities of life without ever being willing or able to explain what is confusing him.
I may well be wrong but either would appear to explain the situation.
laugh