Bought 'new' item today, then emailed saying scratched etc
Discussion
OK, situation is I'm restoring a motorcycle, panel I needed is rare, as in one known of in world.
After being let down by one company who couldn't get the part, I had to pay another company who had it 20 percent more than the dealer's (Kawasaki) price!
An hour goes by and I get email saying item isn't in perfect condition?? And included were three photos of scratched areas, one part white looking mark on the black paint and lots of fine scratches behind this like it had been rubbed with a coarse item for an inch or two.
So I replied responding to their question, did I still want it? Well yes I said, but is their any chance of a discount due to the damage?
Do I have a 'right' to a discount or can they do what they want due to the rarity of the item?
Thanks. Here's some pics
After being let down by one company who couldn't get the part, I had to pay another company who had it 20 percent more than the dealer's (Kawasaki) price!
An hour goes by and I get email saying item isn't in perfect condition?? And included were three photos of scratched areas, one part white looking mark on the black paint and lots of fine scratches behind this like it had been rubbed with a coarse item for an inch or two.
So I replied responding to their question, did I still want it? Well yes I said, but is their any chance of a discount due to the damage?
Do I have a 'right' to a discount or can they do what they want due to the rarity of the item?
Thanks. Here's some pics
Edited by robbocop33 on Monday 16th October 18:36
robbocop33 said:
OK, situation is I'm restoring a motorcycle, panel I needed is rare, as in one known of in world.
After being let down by one company who couldn't get the part, I had to pay another company who had it 20 percent more than the dealer's (Kawasaki) price!
An hour goes by and I get email saying item isn't in perfect condition?? And included were three photos of scratched areas, one part white looking mark on the black paint and lots of fine scratches behind this like it had been rubbed with a coarse item for an inch or two.
So I replied responding to their question, did I still want it? Well yes I said, but is their any chance of a discount due to the damage?
Do I have a 'right' to a discount or can they do what they want due to the rarity of the item?
Assuming this really IS the "only one in the world", then the "dealer price" is pretty academic, since they can't get you one either.After being let down by one company who couldn't get the part, I had to pay another company who had it 20 percent more than the dealer's (Kawasaki) price!
An hour goes by and I get email saying item isn't in perfect condition?? And included were three photos of scratched areas, one part white looking mark on the black paint and lots of fine scratches behind this like it had been rubbed with a coarse item for an inch or two.
So I replied responding to their question, did I still want it? Well yes I said, but is their any chance of a discount due to the damage?
Do I have a 'right' to a discount or can they do what they want due to the rarity of the item?
The person who's selling it could ask £4m for it, if they wanted, with a big turd balanced on top and "YOU UTTER MUG" crudely scratched in to the finish above an illustration of a splurting cock and balls.
Your choice is exactly the same - buy it or don't buy it. They're waiting for your reply.
williredale said:
But do they know that? 
Well they do know the part isn't available from the dealer anymore, so they've priced it at a premium. And as I've told them before, if it wasn't for someone as stupid as me that part would still be on their shelf long after their business ceases to exist!
TooMany2cvs said:
robbocop33 said:
OK, situation is I'm restoring a motorcycle, panel I needed is rare, as in one known of in world.
After being let down by one company who couldn't get the part, I had to pay another company who had it 20 percent more than the dealer's (Kawasaki) price!
An hour goes by and I get email saying item isn't in perfect condition?? And included were three photos of scratched areas, one part white looking mark on the black paint and lots of fine scratches behind this like it had been rubbed with a coarse item for an inch or two.
So I replied responding to their question, did I still want it? Well yes I said, but is their any chance of a discount due to the damage?
Do I have a 'right' to a discount or can they do what they want due to the rarity of the item?
Assuming this really IS the "only one in the world", then the "dealer price" is pretty academic, since they can't get you one either.After being let down by one company who couldn't get the part, I had to pay another company who had it 20 percent more than the dealer's (Kawasaki) price!
An hour goes by and I get email saying item isn't in perfect condition?? And included were three photos of scratched areas, one part white looking mark on the black paint and lots of fine scratches behind this like it had been rubbed with a coarse item for an inch or two.
So I replied responding to their question, did I still want it? Well yes I said, but is their any chance of a discount due to the damage?
Do I have a 'right' to a discount or can they do what they want due to the rarity of the item?
The person who's selling it could ask £4m for it, if they wanted, with a big turd balanced on top and "YOU UTTER MUG" crudely scratched in to the finish above an illustration of a splurting cock and balls.
Your choice is exactly the same - buy it or don't buy it. They're waiting for your reply.
Pica-Pica said:
They have a right to offer to sell at their price, you have the right to make an offer to buy at a different price. That is business and contracts. Until you both agree there is no sale. There may be loads of other buyers, there may be none. That is supply and demand.
Well I've tried that before but all I got was nah nah nah nah nah! It's the only one anywhere so suck it up and stump up the cash, I 'know' nobody else will buy it, let's face it, they've already had it for 24 years! Mandat said:
What planet are you on OP?
There is nothing that is forcing you to accept the item which is covered in scratches. What makes you think that there is?
I'll say it again, "it is the only one available anywhere" there's where the forcing comes into play, they've got me over a barrel and they know it. There is nothing that is forcing you to accept the item which is covered in scratches. What makes you think that there is?
And eh? , this planet, same one you're on.
gobuddygo said:
TooMany2cvs said:
robbocop33 said:
OK, situation is I'm restoring a motorcycle, panel I needed is rare, as in one known of in world.
After being let down by one company who couldn't get the part, I had to pay another company who had it 20 percent more than the dealer's (Kawasaki) price!
An hour goes by and I get email saying item isn't in perfect condition?? And included were three photos of scratched areas, one part white looking mark on the black paint and lots of fine scratches behind this like it had been rubbed with a coarse item for an inch or two.
So I replied responding to their question, did I still want it? Well yes I said, but is their any chance of a discount due to the damage?
Do I have a 'right' to a discount or can they do what they want due to the rarity of the item?
Assuming this really IS the "only one in the world", then the "dealer price" is pretty academic, since they can't get you one either.After being let down by one company who couldn't get the part, I had to pay another company who had it 20 percent more than the dealer's (Kawasaki) price!
An hour goes by and I get email saying item isn't in perfect condition?? And included were three photos of scratched areas, one part white looking mark on the black paint and lots of fine scratches behind this like it had been rubbed with a coarse item for an inch or two.
So I replied responding to their question, did I still want it? Well yes I said, but is their any chance of a discount due to the damage?
Do I have a 'right' to a discount or can they do what they want due to the rarity of the item?
The person who's selling it could ask £4m for it, if they wanted, with a big turd balanced on top and "YOU UTTER MUG" crudely scratched in to the finish above an illustration of a splurting cock and balls.
Your choice is exactly the same - buy it or don't buy it. They're waiting for your reply.
robbocop33 said:
Well I've tried that before but all I got was nah nah nah nah nah! It's the only one anywhere so suck it up and stump up the cash, I 'know' nobody else will buy it, let's face it, they've already had it for 24 years!
A 20% premium over dealer price seems a very small price to pay for what is, as you claim, the last remaining example of this part in the whole world. If it really was so unique, I would imagine that it would command a price in multiples of RRP.
At the end of the day, it comes down to how desparate you are to buy this part, compared with how desperate the seller is to sell it after having it sitting on their shelf for 24 years.
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