Have I been given a CCJ? Dartford Crossing.

Have I been given a CCJ? Dartford Crossing.

Author
Discussion

anonymous-user

54 months

Sunday 19th November 2017
quotequote all
lawrencec said:
You will not get a CCJ from this and it will not affect your credit file it says it in the paper work on the
tfl website
What have 'tfl' got to do with the Dartford crossing ?

Pica-Pica

13,784 posts

84 months

Sunday 19th November 2017
quotequote all
If OP had an account, why not an auto-top up? I thought that was necessary. Also with an account you have a monthly statement.

sc0tt

Original Poster:

18,041 posts

201 months

Sunday 19th November 2017
quotequote all
Pica-Pica said:
If OP had an account, why not an auto-top up? I thought that was necessary. Also with an account you have a monthly statement.
I just never set up auto top up. I was a day late paying the 67p balance. Fair cop but annoying.

TooMany2cvs

29,008 posts

126 months

Sunday 19th November 2017
quotequote all
REALIST123 said:
No one to blame here but the OP. The Dartford crossing system is as good as it gets. By his own admission the OP screwed up with his admin
This.

He didn't fail to pay 67p, he failed to pay the entire £2.50 fee, because there wasn't enough in his online account, and they don't give you an "overdraft".
The penalty for that would have been £35 if he'd paid it within 14 days - but it's now six months.

It's all very well documented...
https://www.gov.uk/pay-dartford-crossing-charge/ch...

tr7v8

7,192 posts

228 months

Sunday 19th November 2017
quotequote all
dave_s13 said:
You've been charged £190 for going into arrears by 67pence??

fk me that's harsh.
Mine is auto topped up so never goes over drawn, simples.

Pica-Pica

13,784 posts

84 months

Sunday 19th November 2017
quotequote all
sc0tt said:
Pica-Pica said:
If OP had an account, why not an auto-top up? I thought that was necessary. Also with an account you have a monthly statement.
I just never set up auto top up. I was a day late paying the 67p balance. Fair cop but annoying.
I have also had to set up an account for the new Mersey Gateway bridge toll. I would like to have one set for the M6 toll, but only occasionally use it. I fear what I am almost advocating is an integrated toll system, but we all know the (VED) arguments against that!

With the new Mersey Gateway bridge, they have closed the Runcorn Bridge, and will turn that into a toll too, to ensure that they still have the capacity, but people do not use that as a free alternative. They say when it has paid for itself, they both will be free; however we know they said that about the Dartford Tunnel when there were just tunnels...

Edited by Pica-Pica on Sunday 19th November 14:03

sc0tt

Original Poster:

18,041 posts

201 months

Monday 20th November 2017
quotequote all
TooMany2cvs said:
REALIST123 said:
No one to blame here but the OP. The Dartford crossing system is as good as it gets. By his own admission the OP screwed up with his admin
This.

He didn't fail to pay 67p, he failed to pay the entire £2.50 fee, because there wasn't enough in his online account, and they don't give you an "overdraft".
The penalty for that would have been £35 if he'd paid it within 14 days - but it's now six months.

It's all very well documented...
https://www.gov.uk/pay-dartford-crossing-charge/ch...
I'm not disputing the charge, I'm just checking I haven't got a CCJ hehe

Blimey you lot are an angry bunch.

SonicShadow

2,452 posts

154 months

Monday 20th November 2017
quotequote all
TooMany2cvs said:
REALIST123 said:
No one to blame here but the OP. The Dartford crossing system is as good as it gets. By his own admission the OP screwed up with his admin
This.

He didn't fail to pay 67p, he failed to pay the entire £2.50 fee, because there wasn't enough in his online account, and they don't give you an "overdraft".
The penalty for that would have been £35 if he'd paid it within 14 days - but it's now six months.

It's all very well documented...
https://www.gov.uk/pay-dartford-crossing-charge/ch...
Well, the £1.67 fee as we know they have an account.

Pistonheads: Pedantry matters.

Sea Demon

1,159 posts

213 months

Monday 20th November 2017
quotequote all
Had exactly the same thing happen to me after going 8p over on my account - tweeted my disgust to DartCharge & BBC Watchdog, was sent a message by Dartcharge who looked into it and dismissed it.

Jaguar steve

9,232 posts

210 months

Monday 20th November 2017
quotequote all
sc0tt said:
TooMany2cvs said:
REALIST123 said:
No one to blame here but the OP. The Dartford crossing system is as good as it gets. By his own admission the OP screwed up with his admin
This.

He didn't fail to pay 67p, he failed to pay the entire £2.50 fee, because there wasn't enough in his online account, and they don't give you an "overdraft".
The penalty for that would have been £35 if he'd paid it within 14 days - but it's now six months.

It's all very well documented...
https://www.gov.uk/pay-dartford-crossing-charge/ch...
I'm not disputing the charge, I'm just checking I haven't got a CCJ hehe

Blimey you lot are an angry bunch.
Hardly surprising when the UK has evolved into a rapacious rip off where pretty much everybody is simply looking for any excuse to shaft you for as much money as they can.

I'm old enough to remember repeated promises from politicians, going almost back to the original single, two way traffic tunnel that the Dartford Crossing would become toll free once the infrastructure had been paid for. Yeah. Right.

Entirely apart from that - why weren't a couple of booths left giving you the option of paying cash for very occasional users like me who don't want an account and hate faffing about making payments online. Lemme guess. Denying you that option means they can stiff you 24 hours later if you forget or by then you're deep in Euroland on holiday with no internet access.


anonymous-user

54 months

Monday 20th November 2017
quotequote all
Jaguar said:
Entirely apart from that - why weren't a couple of booths left giving you the option of paying cash for very occasional users like me who don't want an account and hate faffing about making payments online. Lemme guess. Denying you that option means they can stiff you 24 hours later if you forget or by then you're deep in Euroland on holiday with no internet access.
Why should a couple of booths requiring staffing be there for the odd person who can't organise themselves when the removal of all booths was to enable freeer flowing traffic ?

As noted above I think all economic infrastructure ie Dartford, Hull, Runcorn, Mersey etc should be paid for from general taxation from/for the benefits they bring, the Scots and Welsh seem to manage it.

lawrencec

199 posts

192 months

Monday 20th November 2017
quotequote all
speedyguy said:
lawrencec said:
You will not get a CCJ from this and it will not affect your credit file it says it in the paper work on the
tfl website
What have 'tfl' got to do with the Dartford crossing ?
It’s ran the same way as the congestion charge

Jaguar steve

9,232 posts

210 months

Tuesday 21st November 2017
quotequote all
speedyguy said:
Jaguar said:
Entirely apart from that - why weren't a couple of booths left giving you the option of paying cash for very occasional users like me who don't want an account and hate faffing about making payments online. Lemme guess. Denying you that option means they can stiff you 24 hours later if you forget or by then you're deep in Euroland on holiday with no internet access.
Why should a couple of booths requiring staffing be there for the odd person who can't organise themselves when the removal of all booths was to enable freeer flowing traffic ?

As noted above I think all economic infrastructure ie Dartford, Hull, Runcorn, Mersey etc should be paid for from general taxation from/for the benefits they bring, the Scots and Welsh seem to manage it.
They don't need staffing though - the auto tolls worked fine and there's no reason why a single dedicated lane wouldn't work for those who'd prefer to pay that way or anybody who for whatever reason can't get online to cough up.

I'm often in rural in France 24 hours after crossing and have no idea if the interweb works where I'm staying. It'd be great if you could pay on the ferry or select to have the toll added to the fare but that option isn't available leaving you vunerable to getting screwed if you're out of the country and cant get a phone signal.

There's no reason either why you couldn't just register a credit card to be debited whenever you passed through but being forced to establish an account in credit means the crossing company are holding potentially millions of pounds of other people's money to do whatever they please with. For a public infrastructure asset that's morally unjustifiable.

And yes, you're right. The crossing is part of the road network and should be funded entirely from taxation. Nobody should be making a profit out of it. But unfortunately it's become a very British trait to screw everybody wherever there's an income stream regardless of whether or not whatever you're getting screwed for is either reasonable and in proportion to the costs incurred.


TooMany2cvs

29,008 posts

126 months

Tuesday 21st November 2017
quotequote all
Jaguar steve said:
It'd be great if you could pay on the ferry
There's usually free wifi on the ferry...

But ferries rarely come as a surprise - nor does the route you use to get on them. It's not as if you'd really be expecting to cross the river any other way, and find yourself suddenly on Dartford without expecting it. So you just make sure you're registered and paid-up in advance.

Jaguar steve

9,232 posts

210 months

Tuesday 21st November 2017
quotequote all
TooMany2cvs said:
Jaguar steve said:
It'd be great if you could pay on the ferry
There's usually free wifi on the ferry...

But ferries rarely come as a surprise - nor does the route you use to get on them. It's not as if you'd really be expecting to cross the river any other way, and find yourself suddenly on Dartford without expecting it. So you just make sure you're registered and paid-up in advance.
No you're right. There's rarely any choice but to use the crossing and because of that forcing people to pay in advance to everybody except the crossing company's disadvantage or relying on flaky internet access after the event and backing lack of payment up by fines way out proportion to the losses incurred is wrong.

Typically British of course - you'd expect nothing else - but wrong.

TooMany2cvs

29,008 posts

126 months

Tuesday 21st November 2017
quotequote all
Jaguar steve said:
TooMany2cvs said:
Jaguar steve said:
It'd be great if you could pay on the ferry
There's usually free wifi on the ferry...

But ferries rarely come as a surprise - nor does the route you use to get on them. It's not as if you'd really be expecting to cross the river any other way, and find yourself suddenly on Dartford without expecting it. So you just make sure you're registered and paid-up in advance.
No you're right. There's rarely any choice but to use the crossing and because of that forcing people to pay in advance to everybody except the crossing company's disadvantage or relying on flaky internet access after the event and backing lack of payment up by fines way out proportion to the losses incurred is wrong.

Typically British of course - you'd expect nothing else - but wrong.
There is a choice. Several.

But there's very different routes required to use any of them, so it's a conscious decision to use Dartford. The smallest diversion would be to go from the M25 down the M11, North Circular, then Woolwich Ferry, and out on the A2 or A20.

If you want to go all "Typically British" about it, then perhaps the problem is that we expect all our roads to be free-to-use, so are ill-equipped to cope with a very predictable toll?

croyde

22,898 posts

230 months

Tuesday 21st November 2017
quotequote all
No toll booths seem to have done fek all to help traffic flow.

One great example of a prepay system is Oyster. The amount of times I've screwed up by not swiping for whatever reason and get automatically charged the max fare, yet explain to one of the underground staff and they put my money back straight away.

Red Devil

13,060 posts

208 months

Tuesday 21st November 2017
quotequote all
Jaguar steve said:
speedyguy said:
Jaguar said:
Entirely apart from that - why weren't a couple of booths left giving you the option of paying cash for very occasional users like me who don't want an account and hate faffing about making payments online. Lemme guess. Denying you that option means they can stiff you 24 hours later if you forget or by then you're deep in Euroland on holiday with no internet access.
Why should a couple of booths requiring staffing be there for the odd person who can't organise themselves when the removal of all booths was to enable freeer flowing traffic ?

As noted above I think all economic infrastructure ie Dartford, Hull, Runcorn, Mersey etc should be paid for from general taxation from/for the benefits they bring, the Scots and Welsh seem to manage it.
They don't need staffing though - the auto tolls worked fine and there's no reason why a single dedicated lane wouldn't work for those who'd prefer to pay that way or anybody who for whatever reason can't get online to cough up.

I'm often in rural in France 24 hours after crossing and have no idea if the interweb works where I'm staying. It'd be great if you could pay on the ferry or select to have the toll added to the fare but that option isn't available leaving you vunerable to getting screwed if you're out of the country and cant get a phone signal.

There's no reason either why you couldn't just register a credit card to be debited whenever you passed through but being forced to establish an account in credit means the crossing company are holding potentially millions of pounds of other people's money to do whatever they please with. For a public infrastructure asset that's morally unjustifiable.

And yes, you're right. The crossing is part of the road network and should be funded entirely from taxation. Nobody should be making a profit out of it. But unfortunately it's become a very British trait to screw everybody wherever there's an income stream regardless of whether or not whatever you're getting screwed for is either reasonable and in proportion to the costs incurred.
Nobody is forced to have an account. What that does is give you a discount. Whether it is worth the 33% off depends on how often you cross. For random/occasional users it's just not worth the candle.
As for paying afterwards why wait until you're on the ferry? Do it while you're twiddling your thumbs waiting to board. You don't need wifi: if the signal is bad/non-existant you can pay by phone.
All you need is a debit or credit card. It's hardly rocket science. I do take your other points though. The broken promises about removing the tolls was a disgrace

I remember when the Skye bridge had one - http://www.heraldscotland.com/news/13084226.Bridge...
Can't imagine the English being prepared to stand up and be counted like that. Very interesting to note how the 'forces of law and order' really felt about the issue though. smile

jurbie

2,343 posts

201 months

Tuesday 21st November 2017
quotequote all


They do pay as you go as well, I only use it a few times a year and always had to remember to pay it afterwards but noted the last time that I could register a card with them. Went through at the weekend and a receipt was emailed the following day.

https://www.dartford-crossing-charge.service.gov.u...



Jaguar steve

9,232 posts

210 months

Tuesday 21st November 2017
quotequote all
jurbie said:
They do pay as you go as well, I only use it a few times a year and always had to remember to pay it afterwards but noted the last time that I could register a card with them. Went through at the weekend and a receipt was emailed the following day.

https://www.dartford-crossing-charge.service.gov.u...
Now that I didn't know. I can calm down now smile