Discussion
Bit of background info. Bought daughter a new winter jacket 3 weeks ago for school. Not expensive in the big scheme of things (£60 Columbia one from Go Outdoors). 2 weeks ago she had a cross country race at another local school, told to put her school clothes in the corner so when the race finished they could then go back inside to get them. After the race, the jacket had gone and daughter told a teacher who said not to worry, it will turn up and sent back to her school.
I spoke to the school last week who said they couldn't find it but would ring me back. No call back from them for a week so phoned earlier and told it was nowhere to be found. The rude, snotty women on the phone said not their problem as they take no responsibility for items on school property.
Is it a case of suck it up and just buy another?
I spoke to the school last week who said they couldn't find it but would ring me back. No call back from them for a week so phoned earlier and told it was nowhere to be found. The rude, snotty women on the phone said not their problem as they take no responsibility for items on school property.
Is it a case of suck it up and just buy another?
2Btoo said:
Who told them to put the clothes in the corner? A teacher at the other school, I'm guessing.
I agree that there probably is a conversation to have with them about the matter but I doubt you will get far with it. Best of luck trying though - and yes, I think you should try.
It's tricky - I'd be very annoyed with the school / person that said put your stuff in the corner but I'm not sure there is a good outcome beyond getting the someone to apologise. The real person to blame is the little scrote that nicked it. I agree that there probably is a conversation to have with them about the matter but I doubt you will get far with it. Best of luck trying though - and yes, I think you should try.
If you do go MCOL (money claim online) on them: Is this something that you would actually be happy with doing?
Taking a school to court over £60 which will be a right pita for them and probably mean a whole lot of grief for all concerned is ultimately just removing even more money from an probably already time and cash strapped school.
I think on balance I'd be in the suck it up camp with a strongly worded letter that asks for an apology and hopefully makes them think a bit harder next time so that hopefully it does not happen again.
2Btoo said:
Who told them to put the clothes in the corner? A teacher at the other school, I'm guessing.
I agree that there probably is a conversation to have with them about the matter but I doubt you will get far with it. Best of luck trying though - and yes, I think you should try.
Yes. Teacher at the other school. Only item out the lot that went. Typical!I agree that there probably is a conversation to have with them about the matter but I doubt you will get far with it. Best of luck trying though - and yes, I think you should try.
It's the attitude that stinks really. I'm not fussed about the money. A half arsed apology would have been enough.
My daughter had the same problem many years ago. I wrote to the school requiring them to meet the cost on the basis that they had instructed my daughter to leave her jacket in an insecure location and therefore took responsibility for its loss.
I also sought my insurance excess as I claimed of my insurance to replace the front door lock.
They paid up and so should the school whose representative told them to leave their jackets in an insecure location.
I also sought my insurance excess as I claimed of my insurance to replace the front door lock.
They paid up and so should the school whose representative told them to leave their jackets in an insecure location.
No CCTV? The ones at our school cover pretty much the whole school except the toilets and changing rooms, so even if it was in a changing room the corridor outside would be covered. Having said that I dare say the footage has now been overwritten - ours lasts 7 days.
Also - have you got the receipt for it? You'll struggle to prove anything if you haven't.
Also - have you got the receipt for it? You'll struggle to prove anything if you haven't.
Edited by sim72 on Friday 16th November 19:04
sim72 said:
No CCTV? The ones at our school cover pretty much the whole school except the toilets and changing rooms, so even if it was in a changing room the corridor outside would be covered. Having said that I dare say the footage has now been overwritten - ours lasts 7 days.
Also - have you got the receipt for it? You'll struggle to prove anything if you haven't.
They not being very helpful tbh. Not one of their pupils. Probably thinking what am I going to do about it anyway?Also - have you got the receipt for it? You'll struggle to prove anything if you haven't.
Edited by sim72 on Friday 16th November 19:04
MDMA . said:
2Btoo said:
Who told them to put the clothes in the corner? A teacher at the other school, I'm guessing.
I agree that there probably is a conversation to have with them about the matter but I doubt you will get far with it. Best of luck trying though - and yes, I think you should try.
Yes. Teacher at the other school. Only item out the lot that went. Typical!I agree that there probably is a conversation to have with them about the matter but I doubt you will get far with it. Best of luck trying though - and yes, I think you should try.
It's the attitude that stinks really. I'm not fussed about the money. A half arsed apology would have been enough.
Still a bummer though.
As someone who works in school, they should have insurance to cover such events where there has been a specific loss rather than just a kid leaving a jacket in a class and not collecting it.
A formal request for their insurers/copy of claim procedure would be the starting point.
They won't shout about this in case every man and his dog starts to claim, whereas your child was on a specific school trip.
Good luck, M
A formal request for their insurers/copy of claim procedure would be the starting point.
They won't shout about this in case every man and his dog starts to claim, whereas your child was on a specific school trip.
Good luck, M
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