Advice on whether to report a theft from a Main Dealer site.
Discussion
Just after advice on whether to report a theft while our car was at a Main Dealer today.
The background is that our car was being serviced at a Main Dealer last week and my was fairly sure, but not certain, that a £2 coin had been taken from the ashtray where she keeps car-parking change. We couldn't say anything as we had no way of being absolutely sure but it just so happens they identified a piece of warranty work that required doing so it went back in today, so we counted each coin that was in the ashtray/cupholder.
On getting the car back three £1 coins were absent. We asked to speak to the Dealer Principle but he had gone home so his P.A. asked us to speak to the Service Manager. We reported the theft calmly and soberly, no kicking off or shouting and screaming, and he assured us he would be taking it seriously and speaking to the Principle/Business Manager tomorrow before addressing the staff together.
My question is, should I report it to the Police and register it to enable a crime number to be generated and perhaps flag it up if other customers have had the same experience?
I know it's only £3 but £3 a car, say 10 a day, five days a week is £600 a month someone is taking home, and how long before he gets greedy?
The background is that our car was being serviced at a Main Dealer last week and my was fairly sure, but not certain, that a £2 coin had been taken from the ashtray where she keeps car-parking change. We couldn't say anything as we had no way of being absolutely sure but it just so happens they identified a piece of warranty work that required doing so it went back in today, so we counted each coin that was in the ashtray/cupholder.
On getting the car back three £1 coins were absent. We asked to speak to the Dealer Principle but he had gone home so his P.A. asked us to speak to the Service Manager. We reported the theft calmly and soberly, no kicking off or shouting and screaming, and he assured us he would be taking it seriously and speaking to the Principle/Business Manager tomorrow before addressing the staff together.
My question is, should I report it to the Police and register it to enable a crime number to be generated and perhaps flag it up if other customers have had the same experience?
I know it's only £3 but £3 a car, say 10 a day, five days a week is £600 a month someone is taking home, and how long before he gets greedy?
McGee_22 said:
Just after advice on whether to report a theft while our car was at a Main Dealer today.
The background is that our car was being serviced at a Main Dealer last week and my was fairly sure, but not certain, that a £2 coin had been taken from the ashtray where she keeps car-parking change. We couldn't say anything as we had no way of being absolutely sure but it just so happens they identified a piece of warranty work that required doing so it went back in today, so we counted each coin that was in the ashtray/cupholder.
On getting the car back three £1 coins were absent. We asked to speak to the Dealer Principle but he had gone home so his P.A. asked us to speak to the Service Manager. We reported the theft calmly and soberly, no kicking off or shouting and screaming, and he assured us he would be taking it seriously and speaking to the Principle/Business Manager tomorrow before addressing the staff together.
My question is, should I report it to the Police and register it to enable a crime number to be generated and perhaps flag it up if other customers have had the same experience?
I know it's only £3 but £3 a car, say 10 a day, five days a week is £600 a month someone is taking home, and how long before he gets greedy?
Take out the money next time?The background is that our car was being serviced at a Main Dealer last week and my was fairly sure, but not certain, that a £2 coin had been taken from the ashtray where she keeps car-parking change. We couldn't say anything as we had no way of being absolutely sure but it just so happens they identified a piece of warranty work that required doing so it went back in today, so we counted each coin that was in the ashtray/cupholder.
On getting the car back three £1 coins were absent. We asked to speak to the Dealer Principle but he had gone home so his P.A. asked us to speak to the Service Manager. We reported the theft calmly and soberly, no kicking off or shouting and screaming, and he assured us he would be taking it seriously and speaking to the Principle/Business Manager tomorrow before addressing the staff together.
My question is, should I report it to the Police and register it to enable a crime number to be generated and perhaps flag it up if other customers have had the same experience?
I know it's only £3 but £3 a car, say 10 a day, five days a week is £600 a month someone is taking home, and how long before he gets greedy?
McGee_22 said:
Just after advice on whether to report a theft while our car was at a Main Dealer today.
The background is that our car was being serviced at a Main Dealer last week and my was fairly sure, but not certain, that a £2 coin had been taken from the ashtray where she keeps car-parking change. We couldn't say anything as we had no way of being absolutely sure but it just so happens they identified a piece of warranty work that required doing so it went back in today, so we counted each coin that was in the ashtray/cupholder.
On getting the car back three £1 coins were absent. We asked to speak to the Dealer Principle but he had gone home so his P.A. asked us to speak to the Service Manager. We reported the theft calmly and soberly, no kicking off or shouting and screaming, and he assured us he would be taking it seriously and speaking to the Principle/Business Manager tomorrow before addressing the staff together.
My question is, should I report it to the Police and register it to enable a crime number to be generated and perhaps flag it up if other customers have had the same experience?
I know it's only £3 but £3 a car, say 10 a day, five days a week is £600 a month someone is taking home, and how long before he gets greedy?
You need more things to worry about in life if you're off to the Police over 3 quid.The background is that our car was being serviced at a Main Dealer last week and my was fairly sure, but not certain, that a £2 coin had been taken from the ashtray where she keeps car-parking change. We couldn't say anything as we had no way of being absolutely sure but it just so happens they identified a piece of warranty work that required doing so it went back in today, so we counted each coin that was in the ashtray/cupholder.
On getting the car back three £1 coins were absent. We asked to speak to the Dealer Principle but he had gone home so his P.A. asked us to speak to the Service Manager. We reported the theft calmly and soberly, no kicking off or shouting and screaming, and he assured us he would be taking it seriously and speaking to the Principle/Business Manager tomorrow before addressing the staff together.
My question is, should I report it to the Police and register it to enable a crime number to be generated and perhaps flag it up if other customers have had the same experience?
I know it's only £3 but £3 a car, say 10 a day, five days a week is £600 a month someone is taking home, and how long before he gets greedy?
At the risk of sounding like a grown up, it's the principle of the theft.
We're fortunate that £3 is nether here nor there to us at this time but someone is perhaps stealing anywhere between maybe a few hundred or close to a thousand pounds a month from customers cars.
All I was asking is whether to make the Police aware in case someone else has reported something more major or many people have had similar minor, even tiny thefts.
We're fortunate that £3 is nether here nor there to us at this time but someone is perhaps stealing anywhere between maybe a few hundred or close to a thousand pounds a month from customers cars.
All I was asking is whether to make the Police aware in case someone else has reported something more major or many people have had similar minor, even tiny thefts.
McGee_22 said:
At the risk of sounding like a grown up, it's the principle of the theft.
We're fortunate that £3 is nether here nor there to us at this time but someone is perhaps stealing anywhere between maybe a few hundred or close to a thousand pounds a month from customers cars.
All I was asking is whether to make the Police aware in case someone else has reported something more major or many people have had similar minor, even tiny thefts.
If you report it, the Police must record it. Whether anything will get done is a different matter, though it will flag up if there have been similar thefts at the garage.We're fortunate that £3 is nether here nor there to us at this time but someone is perhaps stealing anywhere between maybe a few hundred or close to a thousand pounds a month from customers cars.
All I was asking is whether to make the Police aware in case someone else has reported something more major or many people have had similar minor, even tiny thefts.
McGee_22 said:
At the risk of sounding like a grown up, it's the principle of the theft.
We're fortunate that £3 is nether here nor there to us at this time but someone is perhaps stealing anywhere between maybe a few hundred or close to a thousand pounds a month from customers cars.
All I was asking is whether to make the Police aware in case someone else has reported something more major or many people have had similar minor, even tiny thefts.
You're assuming everyone leaves change in their cars. I don't.We're fortunate that £3 is nether here nor there to us at this time but someone is perhaps stealing anywhere between maybe a few hundred or close to a thousand pounds a month from customers cars.
All I was asking is whether to make the Police aware in case someone else has reported something more major or many people have had similar minor, even tiny thefts.
I'm not expecting anything at all to be done about our tiny loss but should there have been lots of other people reporting similar, or someone experiencing a major item go missing then perhaps someone might have a word with the Dealership.
To be honest, even after reporting to the Service Manager I'm not even expecting to hear from the Dealership again, even a letter to say sorry; but if everyone does nothing and no-one informs either the Dealership or perhaps the Police then the thefts will continue, perhaps not pennies but anything that is easy to pocket, nice sunglasses, nice pen and thieves become emboldened and make off with something of a higher value.
To be honest, even after reporting to the Service Manager I'm not even expecting to hear from the Dealership again, even a letter to say sorry; but if everyone does nothing and no-one informs either the Dealership or perhaps the Police then the thefts will continue, perhaps not pennies but anything that is easy to pocket, nice sunglasses, nice pen and thieves become emboldened and make off with something of a higher value.
I'm not expecting anything at all to be done about our tiny loss but should there have been lots of other people reporting similar, or someone experiencing a major item go missing then perhaps someone might have a word with the Dealership.
To be honest, even after reporting to the Service Manager I'm not even expecting to hear from the Dealership again, even a letter to say sorry; but if everyone does nothing and no-one informs either the Dealership or perhaps the Police then the thefts will continue, perhaps not pennies but anything that is easy to pocket, nice sunglasses, nice pen and thieves become emboldened and make off with something of a higher value.
To be honest, even after reporting to the Service Manager I'm not even expecting to hear from the Dealership again, even a letter to say sorry; but if everyone does nothing and no-one informs either the Dealership or perhaps the Police then the thefts will continue, perhaps not pennies but anything that is easy to pocket, nice sunglasses, nice pen and thieves become emboldened and make off with something of a higher value.
The Dealer Principal should be taking this very seriously indeed. Theft from customers could badly affect their reputation - imagine if you put this in a review or on their Facebook page. One thing that would be interesting is if the same technician worked on your car each time. The garage should have records or CCTV (some garages the valeters move the cars in and out so could be them they’re the lowest paid too!) make sure you ask if they’ve had any similar complaints. Someone should be getting sacked over this!
By all means report it to the Police.
TBH I'm surprised that having already suspected a theft you chose not to speak to the dealer principal & raise your concerns instead of just putting more money in a position where it could be stolen with little that could realistically be achieved.
Had the DP been made aware then possible they could have worked with you to catch the thief.
TBH I'm surprised that having already suspected a theft you chose not to speak to the dealer principal & raise your concerns instead of just putting more money in a position where it could be stolen with little that could realistically be achieved.
Had the DP been made aware then possible they could have worked with you to catch the thief.
Escy said:
I feel like this might be trolling...
Nobody could seriously contact the Police over a £3 having gone missing.
Its a lack of trust, which although an Insignificant amount is still worth reporting just in case other incidents have happened at that dealership. Would you be happy for a plumber or electrician to steal loose change from every house they visit. Why should a spanner get away with it in your car ? Nobody could seriously contact the Police over a £3 having gone missing.
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