Cloned Plate - Splash and dash - Solicitor letter arrived

Cloned Plate - Splash and dash - Solicitor letter arrived

Author
Discussion

RichTT

Original Poster:

3,071 posts

171 months

Saturday 27th February 2021
quotequote all
So it looks like some scrote has cloned the plate on my motorbike and performed a splash and dash at a petrol station 500 miles away from me in London.

I've received a letter from QDR solicitors demanding payment within one week. Letter is dated 16th Feb and I only returned home from work today on the 27th.

Several items prove my innocence in this regard. Firstly that I wouldn't have been able to fit £56 worth of petrol in my bikes tank, secondly i was under self isolation at home and thirdly it's 500 bloomin miles away.

I don't want this to impact credit scores or anything like that so when I phone them Monday is there anything I need to be further armed with in order to ensure this gets dealt with quickly?


105.4

4,081 posts

71 months

Saturday 27th February 2021
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Ask for CCTV of the incident.

PistonRings

270 posts

58 months

Saturday 27th February 2021
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Report your plate as cloned to non emergency and get a crime ref number.

Contact this bunch with crime ref number and explain the mitigating circumstances.

They must get this all the time, I'd not worry too much.

Toaster Pilot

14,619 posts

158 months

Saturday 27th February 2021
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QDR are a firm that almost exclusively deal with private parking ticket “debt”. I assume they’re therefore also dealing with ANPR “penalties” for petrol station drive-offs. Not sure they’re going to be particularly easy to deal with.

I would contact the Police first and foremost and report the potential cloning.

55palfers

5,908 posts

164 months

Saturday 27th February 2021
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Is a "payment processing fee" allowed for payment by card over the phone?

Toaster Pilot

14,619 posts

158 months

Saturday 27th February 2021
quotequote all
British Oil Security Syndicate operate the cameras, rather than the petrol station, as I thought.

https://bossuk.org/

Bigends

5,418 posts

128 months

Saturday 27th February 2021
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Toaster Pilot said:
British Oil Security Syndicate operate the cameras, rather than the petrol station, as I thought.

https://bossuk.org/
Dont think they do - they merely chase debt on behalf of the garages for a cut of the takings. I used to deal with them regularly

the tribester

2,390 posts

86 months

Saturday 27th February 2021
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It might not be a cloned plate, just a mis-read.

martinbiz

3,072 posts

145 months

Saturday 27th February 2021
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Of course it could be a simple plate misread from the cctv, happens far more regularly than a clone, don't know why everyone jumps on the far more unlikely scenario of a cloned plate

OP call them on Monday and send them a picture of your bike, it really shouldn't be hard to sort out

sospan

2,483 posts

222 months

Saturday 27th February 2021
quotequote all
Don’t pay yet. Contact them for more details of cctv in particular.
Why the different sums too? £56 fuel but £74 total?
Ask them why.
If they have traced you via DVLA using the reg plate then ask for confirmation of cctv matching your bike to the vehicle that cctv shows.
My guess is a misread of the plate. The solicitors don’t mention vehicle details at all. Getting you to pay would be an easy option for them based on a misread plate. There are enough potential holes in their claim for you to contest with your proof of not being there plys the £56 sum for a small tank bike!

clockworks

5,361 posts

145 months

Saturday 27th February 2021
quotequote all
Not sure how other petrol stations operate, but the one I worked in (big supermarket chain) had really poor CCTV. When we had a drive-off, we had to get the plates from the CCTV, and fill out a form. After a week, the details were passed to a debt collection agency, who took a big chunk of anything they could collect from the driver.

Because the CCTV was so bad, we nearly always had to guess at one or two digits of the plate, then type our "guess" into the government MOT checker to see what car make and colour came back. If they tallied with the car we could see on the CCTV, we'd use those details. If not, we'd guess another plate and try again.

Because we had to fill in the make, model, colour and plate on the till to clear the transaction, we nearly always got everything correct, and it prevented obvious errors like the OP's.

the tribester

2,390 posts

86 months

Saturday 27th February 2021
quotequote all
sospan said:
Don’t pay yet.Contact them for more details of cctv in particular.
Why the different sums too? £56 fuel but £74 total?
Ask them why.
If they have traced you via DVLA using the reg plate then ask for confirmation of cctv matching your bike to the vehicle that cctv shows.
My guess is a misread of the plate. The solicitors don’t mention vehicle details at all. Getting you to pay would be an easy option for them based on a misread plate. There are enough potential holes in their claim for you to contest with your proof of not being there plys the £56 sum for a small tank bike!
Don't pay at all if it's not your debt.

It's likely a mis-read and their CCTV will show a car/van filling up and leaving with a similar registration number.

But if it is the same registration number, it's clearly not a motorcycle being fueled, so they should realise, it's not you.

ReverendCounter

6,087 posts

176 months

Saturday 27th February 2021
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As part of any insurance, even breakdown cover, do you have a legal protection? They might be able to advise.

Algarve

2,102 posts

81 months

Saturday 27th February 2021
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sospan said:
Why the different sums too? £56 fuel but £74 total?
Ask them why.
Why ask them? The answer is in the letter.

Saleen836

11,111 posts

209 months

Saturday 27th February 2021
quotequote all
£56 worth of fuel is approx 45litres, I would ask them for a photo of the vehicle and they will (i;m guessing) send you a photo of a car, they will have mis-read the plate

M4cruiser

3,630 posts

150 months

Saturday 27th February 2021
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Yes, just as with speed cameras, I think you are entitled to a picture of the offending vehicle.
That should sort it.

anonymous-user

54 months

Saturday 27th February 2021
quotequote all
M4cruiser said:
Yes, just as with speed cameras, I think you are entitled to a picture of the offending vehicle.
That should sort it.
Late wife had this a few years ago, about 1 day later a letter from Cheshire Plods finest with a lovely constabulary envelope arrived asking her to sort it out or be prosecuted for theft.

Looks like something else the BIB don't bother/ can't be bothered with nowadays biglaugh

She had gone on and 'paid' but the card transaction failed due to 'computer says no' rolleyes

Nibbles_bits

1,043 posts

39 months

Saturday 27th February 2021
quotequote all
speedyguy said:
M4cruiser said:
Yes, just as with speed cameras, I think you are entitled to a picture of the offending vehicle.
That should sort it.
Late wife had this a few years ago, about 1 day later a letter from Cheshire Plods finest with a lovely constabulary envelope arrived asking her to sort it out or be prosecuted for theft.

Looks like something else the BIB don't bother/ can't be bothered with nowadays biglaugh

She had gone on and 'paid' but the card transaction failed due to 'computer says no' rolleyes
This article explains the reasoning for police no investigating.
It also explains why most petrol stations won't take the suggested measure to stop this from happening.

https://www.independent.co.uk/news/business/news/p...

Superleg48

1,524 posts

133 months

Saturday 27th February 2021
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Driving off without paying for fuel (Bilking) is a criminal offence.

Why would you not receive a visit from a Police Officer, or at least an invite for tea and biscuits at an appropriate Police Station?

Seems odd that you would just get correspondence from a Debt Recovery Company.






QuattroDave

1,465 posts

128 months

Saturday 27th February 2021
quotequote all
Superleg48 said:
Driving off without paying for fuel (Bilking) is a criminal offence.

Why would you not receive a visit from a Police Officer, or at least an invite for tea and biscuits at an appropriate Police Station?

Seems odd that you would just get correspondence from a Debt Recovery Company.
That was my thought too.

I once received knock on the door from plod about a week after driving off without paying once . Like an ejit I'd filled up then went into the shop, looked around for lunch, queued for a few minutes, paid for lunch and completely forgot about the fuel (I wasn't asked either like they normally do).

The police officer told me he'd reviewed the CCTV footage before heading over. Luckily for me he was more interested in my car at the time. I drove back and paid straight after he left!

I would, in order:

Contact debt recovery, tell them it's not you
Request CCTV footage
Review footage and if it is your reg call up police and get a crime reference number
Pass CRN back to recovery agency