Another buyer asking money off after deal and collection
Discussion
Hi All,
This is possibly just a vent but a double check to my assumptions.
I listed a 2011 Horse Trailer on FB market place. Within 5 mins I had a private buyer trying to buy it over the phone. Then a few mins later I had a trader contact me and ask if still available, I said that it was but had someone offering on it. The box was listed at £4,500 which is fairly cheap as I knew it would sell fast like that.
The trader said to forget the other buyer, he would pay a deposit there and then with the balance on collection but his offer was a firm £4k. We danced about with me trying £4250, meet me in the middle etc but he said he buys and sells 10 per month and it was £4k firm. I took the deposit.
His collection chap drove from Newcastle to just past Guildford to collect so at least 5 hrs. He said it was lovely, thought they would have paid more but had to factor in the £300 diesel and time to collect. He commented that it was great condition and they normally did not get service records, spare keys and all the security with it. He phoned the boss, they had a chat and then the rest of the money hit my account.
2 days later the trader texted me to say there was a problem with the roof. I said that I knew the previous owner has bumped a garage but had it repaired (it is fibre glass) Trader said he was not aware and it needs a whole new roof. I said it is cosmetic, 11 yrs old, doesnt leak and he bought it cheap, if he wanted to paint the roof he could spend a few quid at Halfords on fibre glass resin and paint but it was repaired properly and does not cause any issues.
Then 4 hrs later he asked for me to send him £300 to help cover the cost. I declined.
He then phoned up telling me that I must pay him or he would deliver the trailer back. I explained that if he did that it would be at his cost and for me to decide if I wanted to refund him and I was within my rights as a private seller to decline or make an offer to buy back. He demanded the money or a return and full refund and he would be here next week.
I told him to check his rights with his Solicitor and as a gesture I would take it back if he delivered it and I would keep £300 for my trouble / lost buyer / lost time....his parting shot was "we will sort it" I said I did not understand what he meant and he just repeated "we will sort it"
I repeated that if he wanted me to take it back I would refund all but £300 and if he thought I was not being fair then he should consult his Solicitor.
Does this all seem within the spirit of the law, the spirit of the sale etc.?
He did not ask the condition at any stage, he did not ask for pictures and did not check any description with me. It is a lovely clean example and the guy that picked it up said it will sell for £5k quickly when they advertised it.
I did not mention the roof repair to him as it did not even cross my mind (4 inch square patch) only seen when on a ladder on the outside and does not change the way it works in any way at all.
I also offered that if he wanted to unbolt the roof and courier it to me I would raptor spray it all one colour or paint the whole roof for free myself and then courier back to me. He declined which makes me think he is just trying it on?
This is possibly just a vent but a double check to my assumptions.
I listed a 2011 Horse Trailer on FB market place. Within 5 mins I had a private buyer trying to buy it over the phone. Then a few mins later I had a trader contact me and ask if still available, I said that it was but had someone offering on it. The box was listed at £4,500 which is fairly cheap as I knew it would sell fast like that.
The trader said to forget the other buyer, he would pay a deposit there and then with the balance on collection but his offer was a firm £4k. We danced about with me trying £4250, meet me in the middle etc but he said he buys and sells 10 per month and it was £4k firm. I took the deposit.
His collection chap drove from Newcastle to just past Guildford to collect so at least 5 hrs. He said it was lovely, thought they would have paid more but had to factor in the £300 diesel and time to collect. He commented that it was great condition and they normally did not get service records, spare keys and all the security with it. He phoned the boss, they had a chat and then the rest of the money hit my account.
2 days later the trader texted me to say there was a problem with the roof. I said that I knew the previous owner has bumped a garage but had it repaired (it is fibre glass) Trader said he was not aware and it needs a whole new roof. I said it is cosmetic, 11 yrs old, doesnt leak and he bought it cheap, if he wanted to paint the roof he could spend a few quid at Halfords on fibre glass resin and paint but it was repaired properly and does not cause any issues.
Then 4 hrs later he asked for me to send him £300 to help cover the cost. I declined.
He then phoned up telling me that I must pay him or he would deliver the trailer back. I explained that if he did that it would be at his cost and for me to decide if I wanted to refund him and I was within my rights as a private seller to decline or make an offer to buy back. He demanded the money or a return and full refund and he would be here next week.
I told him to check his rights with his Solicitor and as a gesture I would take it back if he delivered it and I would keep £300 for my trouble / lost buyer / lost time....his parting shot was "we will sort it" I said I did not understand what he meant and he just repeated "we will sort it"
I repeated that if he wanted me to take it back I would refund all but £300 and if he thought I was not being fair then he should consult his Solicitor.
Does this all seem within the spirit of the law, the spirit of the sale etc.?
He did not ask the condition at any stage, he did not ask for pictures and did not check any description with me. It is a lovely clean example and the guy that picked it up said it will sell for £5k quickly when they advertised it.
I did not mention the roof repair to him as it did not even cross my mind (4 inch square patch) only seen when on a ladder on the outside and does not change the way it works in any way at all.
I also offered that if he wanted to unbolt the roof and courier it to me I would raptor spray it all one colour or paint the whole roof for free myself and then courier back to me. He declined which makes me think he is just trying it on?
You're being far, far, far too accommodating.
It was a private sale. He's a trader. He knows it's a private sale.
Just tell him to do one.
Don't accept the trailer back, don't give him any money back, don't communicate with him in any way again.
The only possible exception to this advice is if the trader is.........well the sort who moves around the country a lot and doesn't live in a house that isn't mobile.
If that's the case, tread more carefully. You may be chalking something up to experience.
It was a private sale. He's a trader. He knows it's a private sale.
Just tell him to do one.
Don't accept the trailer back, don't give him any money back, don't communicate with him in any way again.
The only possible exception to this advice is if the trader is.........well the sort who moves around the country a lot and doesn't live in a house that isn't mobile.
If that's the case, tread more carefully. You may be chalking something up to experience.
Just say, ‘Sorry, it’s yours now, you saw it at time of sale, the price reflected the condition’.
When I have sold, house or car, I set a price to sell, and don’t waver from that. I have probably sold slightly cheaper than I could have got, but have never been messed around or had problems selling.
When I have sold, house or car, I set a price to sell, and don’t waver from that. I have probably sold slightly cheaper than I could have got, but have never been messed around or had problems selling.
Thank you all. I really appreciate the sanity check. I did say to him in response to his first narky text that as he was a trader I did not need to tell him the rules of the game. I was perfectly nice all the way through.
According to the collection chap the trader lives at his Mums country estate and therefore has no overheads, he buys and then sells with a small ish margin for a fast turnover.
I did not get the collection chap to sign anything. Had thought they may have their own agreement to sign but he just looked at it, phoned the boss and said yes happy, send the money. I did think of getting a sold as seen type doc off the web but thought these were not used any more.
I did think about telling him to do one but if he really is not happy then I would be ok with the £300 held back based on the fact he had to travel hundreds of miles to get it and would need to do the same to return it.
I do not think he likes Dags and likes to roam the land.
According to the collection chap the trader lives at his Mums country estate and therefore has no overheads, he buys and then sells with a small ish margin for a fast turnover.
I did not get the collection chap to sign anything. Had thought they may have their own agreement to sign but he just looked at it, phoned the boss and said yes happy, send the money. I did think of getting a sold as seen type doc off the web but thought these were not used any more.
I did think about telling him to do one but if he really is not happy then I would be ok with the £300 held back based on the fact he had to travel hundreds of miles to get it and would need to do the same to return it.
I do not think he likes Dags and likes to roam the land.
Caddyshack said:
According to the collection chap the trader lives at his Mums country estate and therefore has no overheads, he buys and then sells with a small ish margin for a fast turnover.
I do not think he likes Dags and likes to roam the land.
Tell him to Foxtrot Oscar back to his country estate then. I do not think he likes Dags and likes to roam the land.
Caddyshack said:
if he really is not happy then I would be ok with the £300 held back based on the fact he had to travel hundreds of miles to get it and would need to do the same to return it.
Don't even think about it. You have your money, he has his trailer. Leave the situation as is.SpeckledJim said:
He’s just trying to turn his £500 margin into £800 by being a bully on the phone for 10 minutes. Easy money.
He’ll do it to every person he buys anything from, and enough people will give him some of THEIR money to encourage him to keep doing it.
^^ Very much this, block his number and ignoreHe’ll do it to every person he buys anything from, and enough people will give him some of THEIR money to encourage him to keep doing it.
Agreed on phone. Sent someone else to collect. His loss.
I had someone try this on with a camper van I sold. Deposit paid, "I want it, I'll take it, price agreed, no questions".
His polish chap arrived, then tyre kicked and tried ot get a discount. Told him to leave. He paid. Job done.
I had someone try this on with a camper van I sold. Deposit paid, "I want it, I'll take it, price agreed, no questions".
His polish chap arrived, then tyre kicked and tried ot get a discount. Told him to leave. He paid. Job done.
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