Servicing and warranty

Author
Discussion

Dizeee

Original Poster:

18,302 posts

206 months

Monday 19th February 2018
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So... my Kia has a 7 year warranty, and having known the dealer manager when I purchased 3 years ago, I had the first 3 services free ( Kia dealer services ). It is now time to consider further servicing costs, and having approached the dealer, I learn that my 4th service alone will be over £300 if I use them.

I would like to now take the car elsewhere for servicing, as I am sure a local mechanic can do the equivalent oil change and brake disc inspection without charging me the additional corporate fee's to maintain their big shiny showroom.

Question being, having never had a car more than 3 years old for a very long time, am I right in thinking that I can halve the cost of a service by going local and also, surely by doing this it can't have any effect on what is left of the 7 year warranty? ( By that I mean the few remaining "non wear and tear" parts of the car? )

Cheers. I am based in Frimley if it helps.

cuprabob

14,614 posts

214 months

Monday 19th February 2018
quotequote all
Just make sure your local mechanic uses OEM parts and notes it on the invoice for future reference and you'll be fine.

Hammer67

5,730 posts

184 months

Monday 19th February 2018
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Warranty remains valid if service done by bona fide garage (VAT Registered is the main test) using genuine or OEM equivalent parts and oil and following the correct check list.

The OEM equivalent parts is the tricky one so best to use genuine parts and be very careful on the choice of oil.

Of course, should the worse happen and your engine detonates after doing this, expect a battle with the manufacturers warranty dept.

IANAL but was in dealership aftersales management for years and this was my understanding. HTH.

edc

9,235 posts

251 months

Monday 19th February 2018
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You need to check the warranty rules. As fast as I know the block exemption rule only applies to manufacturer warranty. You may find the Kia warranty isn't actually one warranty but a 2 or 3 year manufacturer warranty then the balance transferred.

Dizeee

Original Poster:

18,302 posts

206 months

Tuesday 20th February 2018
quotequote all
Thanks, I have spoken to them now and they state that usng an independant should not infringe the warranty as long as they are VAT registered as has been mentioned.

Any recommendations then for a garage in Frimley / Camberley / Woking that woud meet my requirements?

DuraAce

4,240 posts

160 months

Tuesday 20th February 2018
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You won't infringe the mechanical warranty by going outside the network but you will need to get the body inspected yearly by a Kia dealer to maintain the anti corrosion aspect (its normally done for free during your annual service)

Rightly or wrongly I expect you'll have hassle if you need to make a big claim (engine failure etc). They might payout to fix but it won't be as simple as if you had kia history (same for any marque IMHO).

Which model do you have? My dealer does a service pack for services 4,5&6 for £600. I think that is pretty good value at £200 per year for proper main dealer service.

Have you tried shopping around and /or comparing prices via the kia website?