Looking for Rough cost for Alloy Refurb
Discussion
If you’re anywhere near Birmingham you can get that stripped, repaired, powder coated and balanced for £30. I wouldn’t use it on something special but have done multiple times on tatty winter wheels or pre sale tidy ups. An extremely good value for money service. For nicer stuff I use the Wheel Specialist and they do some great work for about £80/wheel.
PeteB62 said:
Thanks, I was think ~£100 all in myself.
Car was a rental in Austria last week Skoda Fabia, wheels are bog standard. They want 270 Euro plus VAT, which I assume is for new wheel. I know I'm pissing in the wind but didn't feel it would be right if I did not at least make the point.
I paid £110 for a BRAND NEW Skoda alloy wheel. Ignore it or buy a new one from Dennis Horton &Son, Skoda Retailer, Lincoln.Car was a rental in Austria last week Skoda Fabia, wheels are bog standard. They want 270 Euro plus VAT, which I assume is for new wheel. I know I'm pissing in the wind but didn't feel it would be right if I did not at least make the point.
Edited by Pica-Pica on Sunday 11th August 15:00
Thanks for everyone's response. This is the response I got to my complaint, not sure how to respond without the use of expletives:
Thank you for your e-mail.
According to the repair estimate, the costs for this very damage was appraised with EUR 494,97 + 20 % VAT. As a customer-courtesy, we only billed a flatrate amount of EUR 270,00 + 20 % VAT. The damage calculation was made by means of the appraisal software AUTDATEX, which is in use at Austrian workshops and damage appraisers and is therefore accurate and correct.
Please find attached all relevant documents.
We hope this information will help and appreciate the opportunity to serve you in the near future.
Yours sincerely,
Customer Service Center
Thank you for your e-mail.
According to the repair estimate, the costs for this very damage was appraised with EUR 494,97 + 20 % VAT. As a customer-courtesy, we only billed a flatrate amount of EUR 270,00 + 20 % VAT. The damage calculation was made by means of the appraisal software AUTDATEX, which is in use at Austrian workshops and damage appraisers and is therefore accurate and correct.
Please find attached all relevant documents.
We hope this information will help and appreciate the opportunity to serve you in the near future.
Yours sincerely,
Customer Service Center
PeteB62 said:
The damage calculation was made by means of the appraisal software AUTDATEX, which is in use at Austrian workshops and damage appraisers and is therefore accurate and correct.
I've seen quotes using similar (maybe same?) software in the UK and they're incredibly detailed - the one I saw was for a scuff on Mercedes front wing where you'd be thinking a couple of hundred quid and it produced a quote of £2500.You're quite lucky they're not also charging you for the time the vehicle is unavailable for hire.
No it's defo a refurb. Not sure I can upload a pdf here or I would. The quotes in german, but I can make out enough to understand it's a refurb and as around a dozen steps/items listed, snap shot example here and it goes on......
Lackierzeitkosten ( 115,92 EUR je Std. / 10 AW je Stunde) AW Preis
LACKIERZEIT 8,0 92,74
PREPARATION METAL 5,0 57,96
VORBEREITUNG FARBE ANMISCHEN 3,0 34,78
VORBEREITUNG FARBMUSTER 3,0 34,78
Summe 19,0 220,25
Lackier-Materialkosten Preis
Reparaturlackierung 12,86
Materialkonstante Metall 37,70
Materialkonstante Farbmuster 4,34
Materialindex (134,17 %) 18,76
Summe 73,66
Lackierzeitkosten ( 115,92 EUR je Std. / 10 AW je Stunde) AW Preis
LACKIERZEIT 8,0 92,74
PREPARATION METAL 5,0 57,96
VORBEREITUNG FARBE ANMISCHEN 3,0 34,78
VORBEREITUNG FARBMUSTER 3,0 34,78
Summe 19,0 220,25
Lackier-Materialkosten Preis
Reparaturlackierung 12,86
Materialkonstante Metall 37,70
Materialkonstante Farbmuster 4,34
Materialindex (134,17 %) 18,76
Summe 73,66
Eventually some sanity, got the following from the rental company, which seams more reasonable. Glad now that I questioned it and thanks also to all who provided me with very useful feedback:
Thank you for your reply.
After discussing this file with our Director of Operations, we are willing to reduce the billed damage costs (or rather the billed damage flatrate amount) as a gesture-of-goodwill to EUR 130,00 + 20 % tax. Please let us know within 7 business days, if you want to accept our goodwill proposal, in order for us to take corrective action in this regard.
We hope this information will help and appreciate the opportunity to serve you in the near future.
Thank you for your reply.
After discussing this file with our Director of Operations, we are willing to reduce the billed damage costs (or rather the billed damage flatrate amount) as a gesture-of-goodwill to EUR 130,00 + 20 % tax. Please let us know within 7 business days, if you want to accept our goodwill proposal, in order for us to take corrective action in this regard.
We hope this information will help and appreciate the opportunity to serve you in the near future.
PeteB62 said:
Eventually some sanity, got the following from the rental company, which seams more reasonable. Glad now that I questioned it and thanks also to all who provided me with very useful feedback:
Thank you for your reply.
After discussing this file with our Director of Operations, we are willing to reduce the billed damage costs (or rather the billed damage flatrate amount) as a gesture-of-goodwill to EUR 130,00 + 20 % tax. Please let us know within 7 business days, if you want to accept our goodwill proposal, in order for us to take corrective action in this regard.
We hope this information will help and appreciate the opportunity to serve you in the near future.
Nice bet you wouldn't get that from a UK rental companyThank you for your reply.
After discussing this file with our Director of Operations, we are willing to reduce the billed damage costs (or rather the billed damage flatrate amount) as a gesture-of-goodwill to EUR 130,00 + 20 % tax. Please let us know within 7 business days, if you want to accept our goodwill proposal, in order for us to take corrective action in this regard.
We hope this information will help and appreciate the opportunity to serve you in the near future.
And you know damn well they aren't going to bother to repair such minor damage to the wheel on that car, nor is it going to materially affect the value of the vehicle when the hire car comes to dispose of it.... What a rip off, even at the now reduced rate, when anyone can get a standard alloy wheel refurbished from about £25 in the UK.
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