Selling tech - they've found fault that didn't exist?
Discussion
Never bothered selling my old phones before - but after recent upgrade realised they were offering £150 for my old handset which was in perfect condition.
Sent off via DPD jn seemingly armoured crate - yet the technician has 'found' "black marks across screen especially when white background - new screen needed".
Revised offer of £35...
Now, I am absolutely bloody certain there was zero problem when I sent it - if they're being hugely fussy about something unnoticeable by me fair enough, but what's the likelihood when the handset is returned there'll now be something on the screen that wasn't there before?
Anyone else had anything like this? Do they usually play with a straight bat?
Sent off via DPD jn seemingly armoured crate - yet the technician has 'found' "black marks across screen especially when white background - new screen needed".
Revised offer of £35...
Now, I am absolutely bloody certain there was zero problem when I sent it - if they're being hugely fussy about something unnoticeable by me fair enough, but what's the likelihood when the handset is returned there'll now be something on the screen that wasn't there before?
Anyone else had anything like this? Do they usually play with a straight bat?
Company - the WBAC reference is what I was thinking...
Kept a note of the IMEI. If it is returned with damaged screen, there's nothing I can do (cause as per earlier post, idiot) - but it'll reinforce my prior philosophy of throwing the old handsets in a drawer "just in case" then finally throwing them out after I've forgotten about it for nearly a decade.
Kept a note of the IMEI. If it is returned with damaged screen, there's nothing I can do (cause as per earlier post, idiot) - but it'll reinforce my prior philosophy of throwing the old handsets in a drawer "just in case" then finally throwing them out after I've forgotten about it for nearly a decade.
I was worried when i PXd to samsung, but the process was flawless. My phone was too apart from the battery was crap, i took lots of photos for added security.
My brother had an ipad rejected, apparently it was bent! its invisible to the naked eye but when we put a spirit level on it there was a slight bend. Accepted in CEX without comment.
Most of these companies seem to be excessively fussy and must make their money by people accepting the lower amounts.
My brother had an ipad rejected, apparently it was bent! its invisible to the naked eye but when we put a spirit level on it there was a slight bend. Accepted in CEX without comment.
Most of these companies seem to be excessively fussy and must make their money by people accepting the lower amounts.
Sway said:
"Retentions team" messaged to send this:
So original offer - £155
"Technician assessed" offer - £35
"Reviewed" offer - £65 + "£30 accessories pack".
Tossers. Bet most people just click accept to be done with it. Phone was absolutely perfect.
That's well dodgy. I'd e straight to trading standards. So original offer - £155
"Technician assessed" offer - £35
"Reviewed" offer - £65 + "£30 accessories pack".
Tossers. Bet most people just click accept to be done with it. Phone was absolutely perfect.
I've had this with one of the phone buying companies before.
Guaranteed offer of £150+ suddenly ends up at £30 for some BS reason. Decline and ask for it back and it goes up. I kept declining sayiing I wanted it back and eventually as a "one time only goodwill gesture" I magically got my £150 - probably because they're already processed it.
Guaranteed offer of £150+ suddenly ends up at £30 for some BS reason. Decline and ask for it back and it goes up. I kept declining sayiing I wanted it back and eventually as a "one time only goodwill gesture" I magically got my £150 - probably because they're already processed it.
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