Windscreen leak

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Discussion

IAmTheWalrus

Original Poster:

1,049 posts

44 months

Friday 25th March 2022
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Hi,

So after a light frost I found a leak going from the top of the windscreen to the bottom midway abouts. I was aware leaking windscreens was a known fault for the car. Would using a normal tube of sealent be a good first step just to cover the above area or not? Thanks in advance.

sherman

13,227 posts

215 months

Friday 25th March 2022
quotequote all
Probably just as easy to get your insurance to replace the windscreen or get it reseated. Windscreen repairs are usually cheap or free and as long as you have have protected no claims almost cost free on your renewal.

Amything you do yourself does run the risk of your looking like you have just bought some off colour bathroom silicone and squirted it round the affected area.

IAmTheWalrus

Original Poster:

1,049 posts

44 months

Friday 25th March 2022
quotequote all
Does that cover leaks?? It does have at least one tiny chip though I don't think the chip is leaking.

sherman

13,227 posts

215 months

Friday 25th March 2022
quotequote all
A well placed tap will help that along.
"I was just driving and it cracked m'lordjudge"

Glassman

22,532 posts

215 months

Saturday 26th March 2022
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sherman said:
Probably just as easy to get your insurance to replace the windscreen or get it reseated. Windscreen repairs are usually cheap or free and as long as you have have protected no claims almost cost free on your renewal.

Amything you do yourself does run the risk of your looking like you have just bought some off colour bathroom silicone and squirted it round the affected area.
Not quite so. The definition of repair in this context is a structural repair to stone damage. They can be free although most aren't now. Claiming for a windscreen chip repair usually has nothing to do with your NCD (think of it as separate cover) and some insurers require declaration of previous windscreen claims. Some insurance policies are affected if a windscreen claim is made. Insurance policies do not cover remedial work.

sherman said:
A well placed tap will help that along.
"I was just driving and it cracked m'lordjudge"
The reality is, insurance companies - or their approved repairers - do not check or require evidence. The idea is, the repairer should be making an assessment on behalf of the insurance company, but time is money etc etc. This leaves the entire process open to abuse and spurious claims. It's not uncommon to see someone on the internet promoting insurance fraud like this because the system allows it.

Claims of any kind all impact 'the price of insurance' and the rising cost of providing car insurance means that we can all feel like we have contributed something towards those who like to stick one on the insurance companies when they should really be putting their big boy pants on and taking responsibility for what isn't a claim scenario.

OP > how old is the car? Has the windscreen been replaced under your ownership? There are telltale signs, usually.

IAmTheWalrus

Original Poster:

1,049 posts

44 months

Saturday 26th March 2022
quotequote all
Glassman said:
OP > how old is the car? Has the windscreen been replaced under your ownership? There are telltale signs, usually.
2010 I only owned it since november, the screen has a reputation for leaking but I fear if its 2010 will be too old for a free repair, I'll email volvo dealer and ask anyway.

IAmTheWalrus

Original Poster:

1,049 posts

44 months

Saturday 26th March 2022
quotequote all
Im just wondering also, exactly where did the water that was I presume from the frost on the car has gone when it went down the front of the windscreen, around in front of drivers left shoulder??

E-bmw

9,217 posts

152 months

Saturday 26th March 2022
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Come again in English! wink

Red9zero

6,846 posts

57 months

Saturday 26th March 2022
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C30 ? I had one do the same. Luckily the windscreen cracked at around the same time and needed replacing.

IAmTheWalrus

Original Poster:

1,049 posts

44 months

Saturday 26th March 2022
quotequote all
E-bmw said:
Come again in English! wink
What do you mean? If in reference to my post about where it goes, I am concerned if water runs down the windscreen it will hit something electrical. I doubt its designed for this because obvously condensation would promptly damage a car if that were so, but still just wondering where the water is draining to.

996Keef

435 posts

91 months

Saturday 26th March 2022
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C30/S40/V50 suffer from this, the window bonding doesn't bond properly and the screen leaks. Then the CEM gets wet and all sorts of weird faults occur, proper fix is to get the screen out and resealed, or replacement windscreen. Volvo were doing the reseals FOC, worth asking your dealer

My V50 was much better afterwards, no misty windows and less road noise

E-bmw

9,217 posts

152 months

Sunday 27th March 2022
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IAmTheWalrus said:
E-bmw said:
Come again in English! wink
What do you mean? If in reference to my post about where it goes, I am concerned if water runs down the windscreen it will hit something electrical. I doubt its designed for this because obvously condensation would promptly damage a car if that were so, but still just wondering where the water is draining to.
I mean the post immediately above mine makes no sense at all.

IAmTheWalrus

Original Poster:

1,049 posts

44 months

Sunday 27th March 2022
quotequote all
I know it sounds unlikely and coincidence but I just had a thought, the other day I had wiped my windscreen quite firmly to get a load of mirofibre cloth fluff off which was left there by some el cheapo microfibre cloth previously, leaving quite a nasty haze across my windscreen when the sun shined on it (tad dangerous) and so I ended up buying this unusual cloth which has a firm fibre one side to get crap off and a fine fibre the other side for smear-free cleaning, which was pretty good at getting it off. Anyhow it took a few days of getting it off, (needed to wait each time for the drive to work in the sunshine to see its results) but I did end up pushing firmly against the glass. Its not like I pushed mega-hard but is it possible the seal was so poor my cleaning sprang the leak?

https://www.amazon.co.uk/gp/product/B004VE4728/ref...

I went onto whocanfixmycar.com and raised a quote for reseal, will see what I get.

Glassman

22,532 posts

215 months

Sunday 27th March 2022
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IAmTheWalrus said:
I went onto whocanfixmycar.com and raised a quote for reseal, will see what I get.
Not the best place to go IMHO. Most will come back (if anyone does) and state that the windscreen 'might' break on removal, and that you would have to pay for that. It's total horsest as windscreens don't just break; fitters break them. Anyone worth their salt will be able to identify any risks if there are any (there usually aren't).

The fact that you have a leak suggests the top section isn't bonded, so that's already a section of the removal taken care of.

What brand of windscreen is in the car. Could be the difference between a factory-fit failure or a badly fitted replacement.



Davie

4,741 posts

215 months

Sunday 27th March 2022
quotequote all
Not uncommon.

Either get a professional to remove, rebond it and put it back in whilst hoping it doesn't crack in the process, so budget for a replacement.

Or...

Run a bead of black silicone sealant along the top edge, smooth over with a wet finger and wipe of any excess and accept it was a nigh on free fix.

I'd probably not do the latter, but the choice is up to you.

IAmTheWalrus

Original Poster:

1,049 posts

44 months

Monday 28th March 2022
quotequote all
Response from the dealer surprised me I thought I read they were doing free work at some point.


"There is no recall on the windscreens. We can check to see what is causing the water leak and then advise if Volvo will contribute anything towards this repair.

"

Red9zero

6,846 posts

57 months

Monday 28th March 2022
quotequote all
IAmTheWalrus said:
Response from the dealer surprised me I thought I read they were doing free work at some point.


"There is no recall on the windscreens. We can check to see what is causing the water leak and then advise if Volvo will contribute anything towards this repair.

"
Sounds like the same response you get for V40 door handles. Known fault but they choose to ignore it.

Davie

4,741 posts

215 months

Monday 28th March 2022
quotequote all
Red9zero said:
IAmTheWalrus said:
Response from the dealer surprised me I thought I read they were doing free work at some point.


"There is no recall on the windscreens. We can check to see what is causing the water leak and then advise if Volvo will contribute anything towards this repair.

"
Sounds like the same response you get for V40 door handles. Known fault but they choose to ignore it.
Seems perfectly reasonable in both cases. You've emailed as a total random asking if they'll resolve it... for free I'd assume and they've responded advising there's no recall for the windscreens (which is correct) and that they'd need to assess the car / issue first before they contact Volvo to confirm if there would be any manufacturers contribution.

As is usually the case, dealers are generally a franchise... they sure as hell aren't going to pay to fix your leaky Volvo out their own pocket and quite rightly, they certainly won't commit until they've checked the car to confirm like; Is it the original windscreen? Has the car been upside down in a ditch in its life? Has the customer bodged it with some bathroom sealant? Is the leading edge of the rood rotten?

Depending on their findings and possibly, the cars history... then they may then forward to Volvo who will either pay all, some or none of the bill. At that stage you can decide what you'd like to do next but "known issue" isn't automatic justification for said issues to be rectified FOC. Many cars have known issues, Volvo being no exception and many the manufacturer will be aware of but that doesn't mean they should fix them free.

Take the car in, they'll assess, escalate to Volvo UK if appropriate and then take it from there. Or buy bathroom sealant.

Glassman

22,532 posts

215 months

Tuesday 29th March 2022
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OP, where are you based?

IAmTheWalrus

Original Poster:

1,049 posts

44 months

Wednesday 6th April 2022
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Glassman said:
OP, where are you based?
Northampton but its not leaked since so I think its ok. I'm keeping an eye on it but I know these things don't get better by themselves...