Mini broke my Mini!
Discussion
BUG4LIFE said:
xjay1337 said:
Do you do any mechanical work?
What's that got to do with anything?It's to do with the fact that unless you work on cars then you won't understand that these things can sometimes happen.
For example.
You borrowed a friends car.
That car was already broken and would have broken irrespective of who drove it.
You drive it and 2 minutes into the drive it blows up.
Friend now wants you to pay for new engine
Or
You work in IT and you go to install a product on a server.
The server is already f
ked (let's say drive is broken) and will break the next time you install software on it it crashesClient now wants to bill you for replacement server
Or
Spark plug was cross threaded by a previous Mechanic or otherwise bodged
You get a mate to service your car
while working carefully and normally the spark plug snaps in the cyl head
You now want your mate to pay you for the repairs.....
:-)
xjay1337 said:
BUG4LIFE said:
xjay1337 said:
Do you do any mechanical work?
What's that got to do with anything?It's to do with the fact that unless you work on cars then you won't understand that these things can sometimes happen.
t happens and it can be down to bad luck as to who was the next to work on the car, but that doesn't mean that a business can dodge their responsibilities - they need to accept that sometimes these things can happen when working on a customer's car and they need to suck up the cost if so, or else have insurance to cover this sort of thing. That's the difference between paying extra to get work done by a business as opposed to asking a private individual to do the work on an unofficial basis, with the latter you're taking the risk that if things go wrong, whether it's their fault or not, you're unlikely to have any comeback.BUG4LIFE said:
Sounds like a get of jail card to me mate.
You must be a forgiving guy.
It's what happens when you spend over £15k of your own money developing and tuning engines. You must be a forgiving guy.
You learn that sometimes when your mechanic does a job and something breaks it's not their fault.
Careless and they break something? Sure.
A bolt is seized and snaps? Not really their issue.
Of course we do not have to agree. But I'm just saying that sometimes glow plugs / spark plugs etc can and do seize in the head.
It's not necessarily fair for a dealer or garage to foot the bill.
Otherwise you could try to change them at home, realise they are seized, go to a garage, they break it and bobs your uncle new cylinder head...
If it was a mini within 3 years of age I would completely agree this would have been covered by warranty but can you really imagine putting some metal into another metal that is exposed to HUGE heat variations, weather, moisture etc and not seize - it's a wonder it doesn't happen more often :-)
BUG4LIFE]How could this be anything but their fault and their responsibility to fix [at their cost said:
?!
They broke the car when it was in their care.
Crazy!
Sometimes things become seized, sometimes previous people cross thread things, sometimes it’s bad design- these things happen, it isn’t always the garages fault.They broke the car when it was in their care.
Crazy!
But I will say the skill of a technician goes a long way - you can often tell when something feels like it’s going to break or shear before it happens and then you can make the customer aware beforehand and give them the choice on whether to go ahead
I agree with the last post.
If you have any mechanical sympathy at all you can “feel” when a bolt is going to snap off or shear. It takes a huge amount of force, a lot more than you would normally apply - so it’s your own fault really, not the car.
I would alert customer that it’s stuck fast and then go from there with their blessing or not
My two bobs anyway
Gassing Station | New MINIs | Top of Page | What's New | My Stuff