Kingdom Vendetta

[Hugo Stiglitz]

Those welds look neat and tidy don't they? Cheers.

[d8mok]

Yeh they not too bad.

The tempest I looked at was a V3 and these are a little better. No idea of the previous versions and if they worse.

They not as nice as my Enigma but they aren’t bad.

Get one ordered , you won’t regret it

[Hugo Stiglitz]

d8mok said:

Kingdom are quite a small outfit so takes time for them to respond Ive found.

I get that part but they are currently active on Facebook posting up images etc. I put a quick line on saying hi I messaged you or similar. It was deleted.

For me, a simple we are travelling currently sourcing new products (or similar) but to delete?

If I'm paying 500 over direct I want some sort of company developed experience to my questions.

Pity as they look nice but what if there's a warranty claim and similar radio silence?

[d8mok]

Hugo Stiglitz said:

I get that part but they are currently active on Facebook posting up images etc. I put a quick line on saying hi I messaged you or similar. It was deleted.

For me, a simple we are travelling currently sourcing new products (or similar) but to delete?

If I'm paying 500 over direct I want some sort of company developed experience to my questions.

Pity as they look nice but what if there's a warranty claim and similar radio silence?

I imagine they get lots of similair enquiries each day and deal with them in some sort of order. Maybe they are prioritising sold orders , warranty claims and firm orders.

What did you write to them? And how long ago?

[take-good-care-of-the-forest-dewey]

Hugo Stiglitz said:

I get that part but they are currently active on Facebook posting up images etc. I put a quick line on saying hi I messaged you or similar. It was deleted.

For me, a simple we are travelling currently sourcing new products (or similar) but to delete?

If I'm paying 500 over direct I want some sort of company developed experience to my questions.

Pity as they look nice but what if there's a warranty claim and similar radio silence?

Totally agree. What sort of service is likely when they actually have your money.

This facet of the bike industry never fails to amaze me. Far too many unresponsive parts and bike manufactures.

Whilst I'm not blind to price, I only tend to repeat buy stuff if the company gives good service... Be that a seller or manufacturer.

[Hugo Stiglitz]

d8mok said:

how long ago?

31st May.

[d8mok]

Hugo Stiglitz said:

31st May.

And what did you write?

As I agree that’s a long time to wait for a response.

[Hugo Stiglitz]

Standard stuff but none of the messages have been read.

[d8mok]

Hugo Stiglitz said:

Standard stuff but none of the messages have been read.

Have you read their 'Contact us' page?

I' ve pasted it below just for ease....

"Thanks for visiting our site and interest in Kingdom, on this page you can contact us about general enquiries or about an order you have placed.

But please bear in mind we are a very small company with a small team doing lots of different jobs, from design and fabrication to web updates and stock shipping. We do not have a dedicated customer service team so it might take up to 48 hours for us to respond to your enquiry.

If you haven’t received a response after 48 hours, it’s not because we don’t like you but more likely your email has been buried under the volume of email’s we receive daily. But we value your enquiry so feel free to email again and we’ll try to get to it a second time around."


They also appear to have 2 separate contact forms. One for general stuff and one for existing orders. I'm guessing they get lots and lots of emails daily and have to prioritise.

[Tall_Paul]

Are Kingdom frames made in the Waltly factory? A large portion of Ti frames will come out of there, for different brands, mine being one of them.

[Hugo Stiglitz]

Tall_Paul said:

Are Kingdom frames made in the Waltly factory? A large portion of Ti frames will come out of there, for different brands, mine being one of them.

What's yours? Own sourced?

[Tall_Paul]

Hugo Stiglitz said:

Tall_Paul said:

Are Kingdom frames made in the Waltly factory? A large portion of Ti frames will come out of there, for different brands, mine being one of them.

What's yours? Own sourced?

No, Nordest but I'm 95% sure it's made by Waltly.

[Hugo Stiglitz]

I'm still thinking of scratching the ti itch

[Hugo Stiglitz]

X3 ordered