Cityfibre - Edinburgh
Discussion
Has anyone here dealt with them at all for residential connections? Despite them seeming to be digging up every pavement and road in Edinburgh over the past 18 months all around me, including past my front door, no indication at all of providing a service to me.
Are they actually just a cover name for a covert team at a Council intent buggering up the city's completely for the private motor car, or do they ever plan to provide some much needed competition to BT and Virgin?
Seems bizarre given the natural turnover in telecoms/broadband contracts that they are not as a minimum spamming every resident with "coming soon" type guff and a timeline to stop people renewing with a long term contract with the competition.
Are they actually just a cover name for a covert team at a Council intent buggering up the city's completely for the private motor car, or do they ever plan to provide some much needed competition to BT and Virgin?
Seems bizarre given the natural turnover in telecoms/broadband contracts that they are not as a minimum spamming every resident with "coming soon" type guff and a timeline to stop people renewing with a long term contract with the competition.
s2kjock said:
Has anyone here dealt with them at all for residential connections? Despite them seeming to be digging up every pavement and road in Edinburgh over the past 18 months all around me, including past my front door, no indication at all of providing a service to me.
Are they actually just a cover name for a covert team at a Council intent buggering up the city's completely for the private motor car, or do they ever plan to provide some much needed competition to BT and Virgin?
Seems bizarre given the natural turnover in telecoms/broadband contracts that they are not as a minimum spamming every resident with "coming soon" type guff and a timeline to stop people renewing with a long term contract with the competition.
They spent 2 years digging up the entirety of MK a couple of years ago.Are they actually just a cover name for a covert team at a Council intent buggering up the city's completely for the private motor car, or do they ever plan to provide some much needed competition to BT and Virgin?
Seems bizarre given the natural turnover in telecoms/broadband contracts that they are not as a minimum spamming every resident with "coming soon" type guff and a timeline to stop people renewing with a long term contract with the competition.
I get spam mail thru the letter box begging me to join them every month.
Went BT the week they finished shagging every footpath up, as BT just pulled in a cable from local box, no mess, no fuss.
Plus, they don't do any discounts / packages, so why would anyone bother?
Plus plus, the connection is at boundary, so they'd have to dig up garden to get to the house, while BT just pulled cable straight tenth house.
I suppose if you're rampantly anti-BT, you might consider it, but I'm pretty sure BT just open up FTTP everywhere they see cityfibre making a mess.
I'm not rampantly anti-BT, just want a bit more of a choice and to use the others as a bargaining chip in negotiations. I only want to sign up for 12 months max at a reasonable cost. Currently on Virgin, but out of term contract and not willing to sign up for 24 months to get a decent monthly charge (especially as the speeds have never come anywhere near what has been promised).
PaulD86 said:
Vodafone were the exclusive partner for a while. Now opening to others. Councils hate city fibre. Their reinstatements are atrocious.
They have just in the last week or so been working on the pavements on my side of my street. The trenching was beautiful, the reinstatement, however, has opened up previous services work (& not just outside my house) - already got a complaint in.As already mentioned, CityFibre are just an infrastructure company - actual services on the network are provided by others.
@s2kjock - you may have done this already but if you go to the CityFibre website you should be able to plug in your postcode and see what ISPs offer service via CF in your area. It did used to just be Vodafone but there are others now. I recently signed up with Zen Internet - more expensive than Vodafone but they are unlimited. Vodafone don't say until you're almost finished signing up but they have a 50GB/month cap, which is very easily and quickly breached when you have 500Mbps at your disposal.
I can't fault the whole thing personally - they made a decent job of laying the trunking in our street, it was easy to get signed up with Zen, everything happened when they said it would. The chaps that came to connect us up managed to get the fibre from the street to the front wall of our house without any damage and were happy to route the fibre in under the house to the same place the old phone line was so no upheval in the house either. The router worked first time and we reliably get the 500Mbps (downstream) we pay for. We actually get around 900 upstream, probably an error on their side but at least it's not less.
As with any ISP - get your internet from an internet company, not Tesco, or a satellite TV firm etc. You wouldn't go to the butcher to get a tailor-made suit after all.
I can't fault the whole thing personally - they made a decent job of laying the trunking in our street, it was easy to get signed up with Zen, everything happened when they said it would. The chaps that came to connect us up managed to get the fibre from the street to the front wall of our house without any damage and were happy to route the fibre in under the house to the same place the old phone line was so no upheval in the house either. The router worked first time and we reliably get the 500Mbps (downstream) we pay for. We actually get around 900 upstream, probably an error on their side but at least it's not less.
As with any ISP - get your internet from an internet company, not Tesco, or a satellite TV firm etc. You wouldn't go to the butcher to get a tailor-made suit after all.
8bit said:
they made a decent job of laying the trunking in our street
Where you are was certainly one of their better efforts, although some of the trees near you may have fewer roots holding them up than they once did... Not that I'd ever suggest that any of their work would have anything to do with some trees blowing over. 
You also clearly got a better squad running the cable into your house than we did - They managed to get the hole in the wrong place by 3 feet for us. I sort of blame myself for not being there wathcing as when I went through and saw the angle his drill was at, it was pretty obvious the hole was going to be in totally the wrong place.
That said, according to the router we're on over 6 months without a connection drop, and the one just over 6 months ago was when the router was briefly turned off. This is with Vodafone. Speed above what it was sold as too so can't complain there.
8bit said:
@s2kjock - you may have done this already but if you go to the CityFibre website you should be able to plug in your postcode and see what ISPs offer service via CF in your area.
I have done this a couple of times, but the only service they seem to offer currently is "f
king up your pavement".I actually can get a 5g signal where I am (just) and were it not for the OH not wanting to risk it, plus it sometimes not coping with 2 people WFH/streaming certain stuff to TV, I'd just use my portable router at £25 - £30 a month until a decent fixed offering came along.
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