Call out payments ?
Discussion
J4CKO said:
Not heard anything, though a colleague who is quite a bit higher up, and has been here forever/knows the place inside out is advising me, he has arranged for me to discuss it going forward with someone a bit higher up.
Are you serious?! You sound like you are trying to ask out a girl for the first time and have now asked your friend to ask her friend to ask her out for you. Are you 14?
TheAngryDog said:
Saying that he would cover this week just means they get another free week out of him. He hasn't made issue urgent.
Given he has given notice to withdraw service I'd suggest he has created a fairly urgent issue as you can't just magic up an extra out of hours bod in a week (other than heavily leaning on his colleague) vaud said:
TheAngryDog said:
Saying that he would cover this week just means they get another free week out of him. He hasn't made issue urgent.
Given he has given notice to withdraw service I'd suggest he has created a fairly urgent issue as you can't just magic up an extra out of hours bod in a week (other than heavily leaning on his colleague) TheAngryDog said:
Which is how it seemed to work before he joined the rota. Nothing has changed, and because the service isn't seemingly very busy then his employer has no way of monitoring if it's actually changed or not, so in the event of a call, it may still just get put through to him. At that point when he either ignores the call(s) / tells the caller he isn't dealing with it, then things will become urgent. Why do I think this may happen? The track record of his employer not being able to organise a piss up in a brewery suggests that.
Indeed, I'm trying to work out who the employer is from the list of internally process incompetent global service providers that I know... (long list)
Payment has finally been put through the finance/payroll system, just waiting for my line manager to confirm whether it will come as a separate payment imminently or via the normal payroll as he didn't know when I queried it.
To be honest, not fussed either way as I have confirmation it is on its way, whether its today or end of Feb doesn't matter.
Subsequent payments will be monthly, based on me supplying my hours/claim before the payroll cut off date.
To be honest, not fussed either way as I have confirmation it is on its way, whether its today or end of Feb doesn't matter.
Subsequent payments will be monthly, based on me supplying my hours/claim before the payroll cut off date.
vaud said:
Flooble said:
I think in this case it is not malice but incompetence and Teflon shoulders that is prevalent in large firms. As others and I have said, someone needs to feel som pain before anything will happen. I said Sales, someone else said the project manager. As it’s an operational system I would imagine there is a client relationship manager who would have to explain to the customer why there was nobody answering the phone out of hours - find that person and tell them they need to book a meeting with the customer on Friday to explain the on call support has ended.
Yes and no. It will be account management / service delivery that have that face off.But it is not J4CKOs job to do that - it's his line manager's role.
Withdraw service, don't go prodding/provoking. They will figure it out soon enough.
wiggy001 said:
J4CKO said:
Not heard anything, though a colleague who is quite a bit higher up, and has been here forever/knows the place inside out is advising me, he has arranged for me to discuss it going forward with someone a bit higher up.
Are you serious?! You sound like you are trying to ask out a girl for the first time and have now asked your friend to ask her friend to ask her out for you. Are you 14?
He is though a very good person to know, having been there over thirty years.
TheAngryDog said:
I will be glad for you when you finally have your pay. Until then I remain a skeptic 
It will arrive, they arent in any way devious as far as I can see, its pennies in the scheme of things for them.I think they realise that I cover my corner, I go above and beyond when I need to, plus doing stuff and getting paid for it is a fairly reasonable request, which has now, or so I am told has been actioned. I will spend my Thursday evening patching again, quite happily now.
You have to keep your staff happy, especially when its such a faff to replace them, this was my only issue in two years, it took too long to sort but it does seem to be coming to a conclusion.
I will be keeping a close eye on the future payments happening.
Now, need to focus on an even harder debt to collect, my wife owes me £389.43
she buys stuff from the joint account and also hasnt put in her meagre share of the bills yet.....
Semmelweiss said:
@J4ck0
When we worked together at Accidenture in Leeds, you were a lot more mercenary...
(If you don't recall who I am, my nickname "Rottweiler" was tippexed on the back of my chair. Ask "ChavvyDave").
Hmm, dont recall ever working at Accenture in Leeds When we worked together at Accidenture in Leeds, you were a lot more mercenary...
(If you don't recall who I am, my nickname "Rottweiler" was tippexed on the back of my chair. Ask "ChavvyDave").
I am actually fairly Mercenary, self interested and grasping, just in a less aggressive way than some.
Never worked with a Chavvy Dave, there was "Disco Dave" at Greater Manchester Police and "Dave the Slave" at college, as he would do anything he was told, without question.
Not been paid it yet, it will be arriving as part of my salary on the normal date apparently, it will become visible in our payroll dashboard thing from tomorrow morning I am told. All fine with me, no need to go on a rampage with a Mini Digger or anything.
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