Is this employer request unreasonable?

Is this employer request unreasonable?

Author
Discussion

craigjm

17,955 posts

200 months

Thursday 16th March 2023
quotequote all
Muzzer79 said:
Hammersia said:
At that point as a dad I'd be off down to the shop and having it out with this gorgon, calmly, in front of witnesses. Your daughter is too young to deal with this.
She's 18. An adult.

Do you think the OP should take her lunch down in a Barbie lunchbox too?

Part of growing up is learning how to resolve difficult situations. The OP should advise and nothing more.
Exactly. She is an adult and working in the adult world. Under no circumstances whatsoever should dad go down there to have it out with the manager

craigjm

17,955 posts

200 months

Thursday 16th March 2023
quotequote all
Digger said:
How old is this work colleague?
Does it matter? The issue here is they are all adults and that one adult is asking another to do something outside of their contract, pick up the colleague.

All that needs to happen now after what has happened is to monitor the situation. How often is she asked to pick up other people. If it becomes a regular thing then the accepted Avenue after speaking to the manager and getting nowhere is to submit a grievance.

Hammersia

1,564 posts

15 months

Thursday 16th March 2023
quotequote all
craigjm said:
Digger said:
How old is this work colleague?
Does it matter? The issue here is they are all adults and that one adult is asking another to do something outside of their contract, pick up the colleague.

All that needs to happen now after what has happened is to monitor the situation. How often is she asked to pick up other people. If it becomes a regular thing then the accepted Avenue after speaking to the manager and getting nowhere is to submit a grievance.
If it becomes a "regular thing" then the employer can subsequently argue at tribunal it is normal custom and practice to give colleagues lifts on demand.

This is why people with experience and knowledge of employment law need to step into the situation.

All these PHers saying an 18 year old should be able to sort it out probably wouldn't let their 18 year old fly a 747 or perform brain surgery unattended. This is no different.

ZedLeg

12,278 posts

108 months

Thursday 16th March 2023
quotequote all
Personally I'm not saying they should deal with it themselves, but you need to let the internal processes work.

Best case you go in and look a bit silly, worst case the manager complains that you intimidated them and your kid is in a worse position for it.

vaud

50,480 posts

155 months

Thursday 16th March 2023
quotequote all
Yes, she needs business class 1.

[url]https://www.confused.com/car-insurance/guides/car-insurance-classes-of-use[url]

craigjm

17,955 posts

200 months

Thursday 16th March 2023
quotequote all
Hammersia said:
craigjm said:
Digger said:
How old is this work colleague?
Does it matter? The issue here is they are all adults and that one adult is asking another to do something outside of their contract, pick up the colleague.

All that needs to happen now after what has happened is to monitor the situation. How often is she asked to pick up other people. If it becomes a regular thing then the accepted Avenue after speaking to the manager and getting nowhere is to submit a grievance.
If it becomes a "regular thing" then the employer can subsequently argue at tribunal it is normal custom and practice to give colleagues lifts on demand.

This is why people with experience and knowledge of employment law need to step into the situation.

All these PHers saying an 18 year old should be able to sort it out probably wouldn't let their 18 year old fly a 747 or perform brain surgery unattended. This is no different.
Why thank you. I am an ex HR director so I am sure in what I say. It only becomes custom and practice if “the regular thing” is accepted. My advice was to monitor the situation and if she keeps being asked and the manager won’t back down then that is what the grievance procedure is there for and this is her avenue. She should refuse and then instigate the grievance. She will be able to show she has tried to resolve it informally.

Whatever we think of an 18yo in the eyes of work and the law they are an adult. Yes we should advise them but one certainly should not go down there and try and sort things out on her behalf. It’s totally inappropriate and what 18yo would want dad wading in anyway?!

vaud

50,480 posts

155 months

Thursday 16th March 2023
quotequote all
craigjm said:
Why thank you. I am an ex HR director so I am sure in what I say. It only becomes custom and practice if “the regular thing” is accepted. My advice was to monitor the situation and if she keeps being asked and the manager won’t back down then that is what the grievance procedure is there for and this is her avenue. She should refuse and then instigate the grievance. She will be able to show she has tried to resolve it informally.
Once knowing about it as HR, wouldn't you also be ensuring that the employee can evidence that they have the right class of insurance for the work they are being asked to perform that is outside of the norm?

Muzzer79

9,961 posts

187 months

Thursday 16th March 2023
quotequote all
Hammersia said:
All these PHers saying an 18 year old should be able to sort it out probably wouldn't let their 18 year old fly a 747 or perform brain surgery unattended. This is no different.
Well it's very different actually because you're comparing apples with wheelbarrows. Dealing with a (relatively) minor work matter is clearly different to something requiring years of training which an 18 year old clearly won't have.

Can you imagine being 18 and Daddy turns up to have it out with your boss over a dispute? I'd be absolutely mortified.

Would you stand next to her whilst she voted, giving advice? Would you sit in the back seat whilst she takes her driving test?
Actually, you probably would.......



Hammersia

1,564 posts

15 months

Thursday 16th March 2023
quotequote all
craigjm said:
Hammersia said:
craigjm said:
Digger said:
How old is this work colleague?
Does it matter? The issue here is they are all adults and that one adult is asking another to do something outside of their contract, pick up the colleague.

All that needs to happen now after what has happened is to monitor the situation. How often is she asked to pick up other people. If it becomes a regular thing then the accepted Avenue after speaking to the manager and getting nowhere is to submit a grievance.
If it becomes a "regular thing" then the employer can subsequently argue at tribunal it is normal custom and practice to give colleagues lifts on demand.

This is why people with experience and knowledge of employment law need to step into the situation.

All these PHers saying an 18 year old should be able to sort it out probably wouldn't let their 18 year old fly a 747 or perform brain surgery unattended. This is no different.
Why thank you. I am an ex HR director so I am sure in what I say. It only becomes custom and practice if “the regular thing” is accepted. My advice was to monitor the situation and if she keeps being asked and the manager won’t back down then that is what the grievance procedure is there for and this is her avenue. She should refuse and then instigate the grievance. She will be able to show she has tried to resolve it informally.

Whatever we think of an 18yo in the eyes of work and the law they are an adult. Yes we should advise them but one certainly should not go down there and try and sort things out on her behalf. It’s totally inappropriate and what 18yo would want dad wading in anyway?!
I'm sure your credentials are impeccable. However I've know many HR directors who have completely misplaced confidence in their abilities and knowledge.

The picking up of random men is clearly already becoming a regular thing. And of course it is not inappropriate for a parent to raise safeguarding issues of a lone woman. It could hardly be more appropriate.

craigjm

17,955 posts

200 months

Thursday 16th March 2023
quotequote all
vaud said:
craigjm said:
Why thank you. I am an ex HR director so I am sure in what I say. It only becomes custom and practice if “the regular thing” is accepted. My advice was to monitor the situation and if she keeps being asked and the manager won’t back down then that is what the grievance procedure is there for and this is her avenue. She should refuse and then instigate the grievance. She will be able to show she has tried to resolve it informally.
Once knowing about it as HR, wouldn't you also be ensuring that the employee can evidence that they have the right class of insurance for the work they are being asked to perform that is outside of the norm?
Yes indeed. The company should have a process in place for those who are contractually required to drive to produce their documents on a regular basis

Taking into account what I said earlier about who the company is, they could be working for a Vodafone franchise and my experience with franchises is that they are not so clued on what they should be doing HR wise and that often filters down to the managers.

Any company worth their salt will have a mobility policy that includes all the necessary document presentation, what people can claim and how they deal with people when they get points, banned etc and clearly stipulate what insurance is required

Muzzer79

9,961 posts

187 months

Thursday 16th March 2023
quotequote all
Hammersia said:
And of course it is not inappropriate for a parent to raise safeguarding issues of a lone woman. It could hardly be more appropriate.
She. Is. Not. A. Child.

If my wife's (who is definitely older than 18) employer asked her to collect someone on the way to work, do you think her Mum and Dad should call her manager to deal with it?

craigjm

17,955 posts

200 months

Thursday 16th March 2023
quotequote all
Hammersia said:
I'm sure your credentials are impeccable. However I've know many HR directors who have completely misplaced confidence in their abilities and knowledge.

The picking up of random men is clearly already becoming a regular thing. And of course it is not inappropriate for a parent to raise safeguarding issues of a lone woman. It could hardly be more appropriate.
Unless I missed something she was asked to and eventually did do it once?

I didn’t say it wasn’t appropriate to raise safeguarding issues I said that it was in appropriate to go down there and act all I’m the big daddy infront of the manager. We have all seen those kind of activities end up with someone, usually the dad, being carted off down the Nick and that is not going to help anyone.

So many of these threads end up being responded to with suggestions to escalate the situation to nuclear immediately and that is rarely helpful just like the suggestions to look for another job also.

Hammersia

1,564 posts

15 months

Thursday 16th March 2023
quotequote all
Muzzer79 said:
Hammersia said:
And of course it is not inappropriate for a parent to raise safeguarding issues of a lone woman. It could hardly be more appropriate.
She. Is. Not. A. Child.

If my wife's (who is definitely older than 18) employer asked her to collect someone on the way to work, do you think her Mum and Dad should call her manager to deal with it?
If she was being bullied into it (which is what this thread is about) then an appropriate adult / mediator / chaperone / guardian should step in, absolutely yes.

ZedLeg

12,278 posts

108 months

Thursday 16th March 2023
quotequote all
Hammersia said:
Muzzer79 said:
Hammersia said:
And of course it is not inappropriate for a parent to raise safeguarding issues of a lone woman. It could hardly be more appropriate.
She. Is. Not. A. Child.

If my wife's (who is definitely older than 18) employer asked her to collect someone on the way to work, do you think her Mum and Dad should call her manager to deal with it?
If she was being bullied into it (which is what this thread is about) then an appropriate adult / mediator / chaperone / guardian should step in, absolutely yes.
See my comment further up, this isn't school. Going into a work place as an "appropriate adult" to talk to a manager on an employee's behalf is almost always a bad idea. Only exception may be a union rep.

Hammersia

1,564 posts

15 months

Thursday 16th March 2023
quotequote all
craigjm said:
Hammersia said:
I'm sure your credentials are impeccable. However I've know many HR directors who have completely misplaced confidence in their abilities and knowledge.

The picking up of random men is clearly already becoming a regular thing. And of course it is not inappropriate for a parent to raise safeguarding issues of a lone woman. It could hardly be more appropriate.
Unless I missed something she was asked to and eventually did do it once?

I didn’t say it wasn’t appropriate to raise safeguarding issues I said that it was in appropriate to go down there and act all I’m the big daddy infront of the manager. We have all seen those kind of activities end up with someone, usually the dad, being carted off down the Nick and that is not going to help anyone.

So many of these threads end up being responded to with suggestions to escalate the situation to nuclear immediately and that is rarely helpful just like the suggestions to look for another job also.
Based on the timeline of this thread, she was asked and immediately did it once and will doubtless have done it again tomorrow or Monday. It's happening.

I have made no such suggestion to storm in to the manager and I don't recall anyone else doing so either.

pocketspring

5,288 posts

21 months

Thursday 16th March 2023
quotequote all
ZedLeg said:
Hammersia said:
Muzzer79 said:
Hammersia said:
And of course it is not inappropriate for a parent to raise safeguarding issues of a lone woman. It could hardly be more appropriate.
She. Is. Not. A. Child.

If my wife's (who is definitely older than 18) employer asked her to collect someone on the way to work, do you think her Mum and Dad should call her manager to deal with it?
If she was being bullied into it (which is what this thread is about) then an appropriate adult / mediator / chaperone / guardian should step in, absolutely yes.
See my comment further up, this isn't school. Going into a work place as an "appropriate adult" to talk to a manager on an employee's behalf is almost always a bad idea. Only exception may be a union rep.
What if the person is a vulnerable adult or special needs?

Muzzer79

9,961 posts

187 months

Thursday 16th March 2023
quotequote all
Hammersia said:
Muzzer79 said:
Hammersia said:
And of course it is not inappropriate for a parent to raise safeguarding issues of a lone woman. It could hardly be more appropriate.
She. Is. Not. A. Child.

If my wife's (who is definitely older than 18) employer asked her to collect someone on the way to work, do you think her Mum and Dad should call her manager to deal with it?
If she was being bullied into it (which is what this thread is about) then an appropriate adult / mediator / chaperone / guardian should step in, absolutely yes.
What?

She is the appropriate adult. Unless the OP says otherwise, she's a perfectly capable adult, just as my wife is.

The mediator/chaperone that should step in is the HR department of the company. Not parents.

If one of my staff's Dad turned up to discuss an employment situation, I wouldn't let him in the front door.

Parents/Guardians are there for minors and those not capable as adults. Neither of which applies here IINM.


ZedLeg

12,278 posts

108 months

Thursday 16th March 2023
quotequote all
pocketspring said:
ZedLeg said:
Hammersia said:
Muzzer79 said:
Hammersia said:
And of course it is not inappropriate for a parent to raise safeguarding issues of a lone woman. It could hardly be more appropriate.
She. Is. Not. A. Child.

If my wife's (who is definitely older than 18) employer asked her to collect someone on the way to work, do you think her Mum and Dad should call her manager to deal with it?
If she was being bullied into it (which is what this thread is about) then an appropriate adult / mediator / chaperone / guardian should step in, absolutely yes.
See my comment further up, this isn't school. Going into a work place as an "appropriate adult" to talk to a manager on an employee's behalf is almost always a bad idea. Only exception may be a union rep.
What if the person is a vulnerable adult or special needs?
It would still be a bad idea, if a manager is bullying a vulnerable adult it could be criminal never mind against company policy. If the manager claims that the person who came in to talk to them intimidated them, it would prejudice any further claim of bullying.

Companies have guidelines for how these matters are handled for a reason, follow the procedure.

Hammersia

1,564 posts

15 months

Thursday 16th March 2023
quotequote all
said:
What?

She is the appropriate adult. Unless the OP says otherwise, she's a perfectly capable adult, just as my wife is.

The mediator/chaperone that should step in is the HR department of the company. Not parents.

If one of my staff's Dad turned up to discuss an employment situation, I wouldn't let him in the front door.

Parents/Guardians are there for minors and those not capable as adults. Neither of which applies here IINM.
But you haven't broken employment law as this manager has done. So that's irrelevant.

Edited by Hammersia on Thursday 16th March 15:35

Super Sonic

4,816 posts

54 months

Thursday 16th March 2023
quotequote all
craigjm said:
just like the suggestions to look for another job also.
Managers obviously a st, and a bully. The fact that they've employed someone who can't get to work shows there also incompetent, as does the fact they resort to bullying. If the employee goes to HR and gets this resolved, the manager will hold a grudge. Would you want to work in this situation? I certainly wouldn't. The employee should absolutely look for another job.