Mcdonalds new ordering system

[BrabusMog]

HTP99 said:

In Kingston last weekend and had one of those Grand Big Macs, it was a disappointment.

Food was ordered on one of those screens, no ticket emerged and I didn't note my order number in time before it reset back to the home screen, so I had to go and find someone, to be fair she was great, very helpful and she sorted our food all fine for us.

The last time I was in McDonalds, October I think in Brixton, we used the screen to order and it was a faff.

Fortunately I don't frequent McDonalds very often (twice in 6m, see above), so it's not great hassle, but I don't think it speeds things up for the customer, I guess it gives the "restaurant" more capacity.

It eliminates waiting in the massive queues you used to get in the busier stores. I am a big fan, I don't mind waiting once I've placed my order but I used to hate picking the "wrong" queue and waiting ages to even place an order back in the day. I'm also a "plain" burger eater, so I can remove sauce, lettuce, onion etc and know the correct order has gone through.

[HTP99]

BrabusMog said:

HTP99 said:

In Kingston last weekend and had one of those Grand Big Macs, it was a disappointment.

Food was ordered on one of those screens, no ticket emerged and I didn't note my order number in time before it reset back to the home screen, so I had to go and find someone, to be fair she was great, very helpful and she sorted our food all fine for us.

The last time I was in McDonalds, October I think in Brixton, we used the screen to order and it was a faff.

Fortunately I don't frequent McDonalds very often (twice in 6m, see above), so it's not great hassle, but I don't think it speeds things up for the customer, I guess it gives the "restaurant" more capacity.

It eliminates waiting in the massive queues you used to get in the busier stores. I am a big fan, I don't mind waiting once I've placed my order but I used to hate picking the "wrong" queue and waiting ages to even place an order back in the day. I'm also a "plain" burger eater, so I can remove sauce, lettuce, onion etc and know the correct order has gone through.

Actually now you say it regarding queue's, the Kingston restaurant you put in a seating zone and your food is brought over to your table, which I liked, however the Brixton restaurant was just a mass of people all filling up the store, standing around waiting for their number to be called out, service was very slow.

[SydneyBridge]

Assuming its the McDonald's not in the retunda in Kingston, we always go upstairs and use the screen as downstairs is always packed.

[dickymint]

Can't remember the last time I had one but my favorite all time fast food burger has to be WIMPY .......... FFS at least it comes on a plate!!

[fido]

I haven't had a McD in ages so was pleasantly surprised to see the Liverpool Street Station completely devoid of queues on Friday. No cashiers or ten lines of hungry people waiting to be served - it now looks like a game show set in a big burger factory where the contestants 'win' helpings of food. :-)

[dickymint]

fido said:

I haven't had a McD in ages so was pleasantly surprised to see the Liverpool Street Station completely devoid of queues on Friday. No cashiers or ten lines of hungry people waiting to be served - it now looks like a game show set in a big burger factory where the contestants 'win' helpings of food. :-)

did you win? Lucky dip?

[AmitG]

fido said:

I haven't had a McD in ages so was pleasantly surprised to see the Liverpool Street Station completely devoid of queues on Friday. No cashiers or ten lines of hungry people waiting to be served - it now looks like a game show set in a big burger factory where the contestants 'win' helpings of food. :-)

I noticed this as well. That place used to be absolutely jam packed with people from morning until evening. Now it is pretty empty. So either the new system has been a massive success, or it has been a massive failure and everyone has abandoned McDs

I strongly suspect the former

[fido]

I notice that they just employ 1 or 2 people to put together the food orders and everyone else is working flat out. I'm looking to 'win' a Giant Mac tomorrow while they are still on offer. Haven't had one since I was in Hong Kong (they do MegaMac's there).

[JB!]

The Mega Mac is rubbish.

Just make the Big Tasty a permanent feature on UK menus already.

[Sway]

JB! said:

The Mega Mac is rubbish.

Just make the Big Tasty a permanent feature on UK menus already.

Agree completely. Also a strong lobby for a double tasty - some of us are skinny gits who need the calories!

[anonymous-user]

Will we be getting the szechuan sauce in the uk?

Also has anyone discovered a sweet and sour copy that you can buy in the UK?

[Greshamst]

fido said:

I haven't had a McD in ages so was pleasantly surprised to see the Liverpool Street Station completely devoid of queues on Friday. No cashiers or ten lines of hungry people waiting to be served - it now looks like a game show set in a big burger factory where the contestants 'win' helpings of food. :-)

I ended up there just before midnight on Friday and it was complete mayhem. Obviously crowds of drunks don't help, but it was very overcrowded with people crowding round the tills waiting for a number to be called. And half the machines had run out of receipts.

[sc0tt]

I popped to the one at lakeside on sunday morning, they have had a refit and installed a lot of self serve machines and now only have 2 or maybe 3 tills. Unfortunatley they were unable to accept card. Therefore the queue was horrendous.

I always use self serve machines.

[bluelightbabe]

This has just popped up on Facebook - tripling the size of a breakfast muffin for £2.80. It refers to it as a 'hack' but it's just adding extra items using the self service machines:

http://www.ladbible.com/community/uk-viral-food-ma...

[craigjm]

So the Big Tasty is back again.... yawn when are they going to make that a permanent menu item it’s not really a special anymore. Have they ran out of imagination

[eltawater]

bluelightbabe said:

This has just popped up on Facebook - tripling the size of a breakfast muffin for £2.80. It refers to it as a 'hack' but it's just adding extra items using the self service machines:

http://www.ladbible.com/community/uk-viral-food-ma...

Pffft.

My posts on the 20th December and on the 2nd January

https://www.pistonheads.com/gassing/topic.asp?h=0&...

[kev1974]

bluelightbabe said:

This has just popped up on Facebook - tripling the size of a breakfast muffin for £2.80. It refers to it as a 'hack' but it's just adding extra items using the self service machines:

http://www.ladbible.com/community/uk-viral-food-ma...

You can get a half decent full breakfast at Wetherspoons for about half his total cost of 6.99 so I'm not sure why he's bothering.

[evilmunkey]

neber touching mac d ever again , got nuggets that were half of wich seemed raw and stunk when broken but not before we had swallowed a few, and had the sts for 2 days. other half that had a few of the nuggets has been the same ... never going into a mc d s again after that.

[steve-5snwi]

Had a 1/4 cheeseburger with bacon and lettuce, i do like the self service machines

[tinder]

croyde said:

Have you seen the state of the screens at the kiddie table at McDonalds?

The accumulated detritus stuck to the screens is probably more nutritious than most of McDonalds menu to be fair