Mcdonalds new ordering system

[Craikeybaby]

Last time I tried it you had to be at a restaurant to set up the card on the app. At which point it is quicker to order on the touch screen. It just seems a bit of a strange way of doing it.

[wazztie16]

Craikeybaby said:

Last time I tried it you had to be at a restaurant to set up the card on the app. At which point it is quicker to order on the touch screen. It just seems a bit of a strange way of doing it.

I don't recall having to be at a restaurant when I sorted my card, I find the touch screens a little laggy whereas the app can be done in your own time and saved ready to be put to the scan point, and if your phone works fine it's not laggy or anything.

I rarely use the touch screens anymore unless I'm using a voucher that can't be scanned on the app.

[Craikeybaby]

wazztie16 said:

I don't recall having to be at a restaurant when I sorted my card, I find the touch screens a little laggy whereas the app can be done in your own time and saved ready to be put to the scan point, and if your phone works fine it's not laggy or anything.

I would much rather use my phone, but I don’t see why they can’t just let you use Apple Pay, or at least let you set up your payment method when you’re not at the restaurant.

[wazztie16]

Craikeybaby said:

wazztie16 said:

I don't recall having to be at a restaurant when I sorted my card, I find the touch screens a little laggy whereas the app can be done in your own time and saved ready to be put to the scan point, and if your phone works fine it's not laggy or anything.

I would much rather use my phone, but I don’t see why they can’t just let you use Apple Pay, or at least let you set up your payment method when you’re not at the restaurant.

Have you tried placing an order and getting to the payment stage?

When I do it, I get this screen



Do you get that (minus the saved card)?

[Craikeybaby]

Yeah, but I can only enter card details after checking in at the restaurant.

[wazztie16]

Craikeybaby said:

Yeah, but I can only enter card details after checking in at the restaurant.

Once entered, they'll be saved.

Plus, if you have it on your phone where your card details come up automatically and you just put the 3 numbers on the back in, it's really simple.

I love the app anyway, best and worst thing about McDonald's at the moment.

[Alex L]

eybic said:

Bracknell town centre is getting a brand new Mcd's which apparently offers touch screen ordering and table service!!

In the Lexicon, should open ~12th December

[pidsy]

anyone had a jerk chicken burger yet?

[Jonnny]

Hadn't seen that.. Having McDonald's tonight as my wife is in hospital and I'm having to fend for myself tonight.

Difficult choice, try something I've not had before and possibly not enjoy it.. Or my usual Spicy Mayo Chicken Legend.

Whilst we're on the subject.. Please can anyone confirm they also have a double cheese chaser?

And maybe a snack wrap on the drive home?

[wazztie16]

Jonnny said:

Difficult choice, try something I've not had before and possibly not enjoy it.. Or my usual Spicy Mayo Chicken Legend.

Have both?

[Jonnny]

wazztie16 said:

Jonnny said:

Difficult choice, try something I've not had before and possibly not enjoy it.. Or my usual Spicy Mayo Chicken Legend.

Have both?

What about the staple cheese chaser and snack wrap?

[Jonnny]

Pretty good, not sure on the raw onion but the sauce is good and not too hot. Chicken is decent sized and a crispy coating.

Would probably buy again.

[pidsy]

I bought 2 (just to test it appropriately) - nice burger, a bit thrown together - probably as it was massively busy when I was at the drive thru.

Good sauce, bit too much salad but strong money at £9.78 for two.

[jakesmith]

Absolutely love it, can spec out gherkin and onions, add bacon to a double cheeseburger, have it maid fresh, take my time exploring all the new stuff, then sit down and have it brought over. For the man complaining about 14 min wait... ffs! You can spend 5 mins queuing easily that’s a thing of the past now. Everything cooked fresh, nice and hot. What’s not to like

[Craikeybaby]

It looks like you can set up payment methods away from the restaurant in the new app. Still no Apple Pay though.

[Oakey]

Still can't add extra burgers to an order though! My idea for a double quarter pounder with bacon went right out of the window.

[Google [bot]]

Pretty sure you’d still be able to order that at the counter.

[PistonBroker]

The only issue I have with these screens is British people. I write this as a British person.

At the drive-thru the other week, youngest and I ended up parking up and walking in as there was a long queue. The only free screen was where those who had already ordered had decided they would now queue until their number was called. So I had to stand awkwardly at the screen.

Once I'd ordered, I was able to sit down next to youngest as he played on the iPads they've installed in the middle of the restaurant. I had a perfect view of the order progress screen and could stroll up once my number appeared as ready.

So why on earth was everyone else stood queuing???!!!

[Oakey]

Google [bot] said:

Pretty sure you’d still be able to order that at the counter.

I'd feel a nob if I asked for that and they just looked at me as if to say "wtf are you talking about?"

[eltawater]

PistonBroker said:

The only issue I have with these screens is British people. I write this as a British person.

At the drive-thru the other week, youngest and I ended up parking up and walking in as there was a long queue. The only free screen was where those who had already ordered had decided they would now queue until their number was called. So I had to stand awkwardly at the screen.

Once I'd ordered, I was able to sit down next to youngest as he played on the iPads they've installed in the middle of the restaurant. I had a perfect view of the order progress screen and could stroll up once my number appeared as ready.

So why on earth was everyone else stood queuing???!!!

Wait around a bit more and you'll see why. Quite often the people who take a seat don't hear the staff member calling out their number due to the chatter in the restaurant. Their food then gets left on the counter until they get fed up of waiting, saunter up to the counter only to find their cold food / melting drink waiting for them.

The more useful strategy with young kids when your restaurant offers it is table service. There's a stack of little numbered placards next to the self service screen.

Place your order.
Grab a placard and enter the number into the terminal.
Wait for member of staff to bring the food over to you.
(Saunter back over to the condiments and straw counter as the staff inevitably ignore your choice of dips).