Just Eat

[Venisonpie]

Zoon said:

Venisonpie said:

I've just placed a grocery order (0953am) with Ocado Zoom, checkout value £24.65 plus delivery fee £1.49. It will be here within an hour.

Even if I walked to Waitrose (10 mins) did my shop and then came back I doubt I could do it as cost effectively as I'm working from home. Take half an hour of my day at cost and it would be in excess of the £1.49 delivery fee plus this morning I'd get soaked.

I am literally speechless

And arrived at 1039.

[Venisonpie]

okgo said:

That looks good. Just checked my postcode in SW4 and no dice, and my mates in W1, also no dice, where on earth DO they deliver to?

I'm in W4, the distribution point is in W5 and about a mile from me. I acknowledge this is probably a positive corner case but one I take advantage of as a result!

[okgo]

Finally, living near Park Royal proves its worth

[craigjm]

Venisonpie said:

I've just placed a grocery order (0953am) with Ocado Zoom, checkout value £24.65 plus delivery fee £1.49. It will be here within an hour.

Even if I walked to Waitrose (10 mins) did my shop and then came back I doubt I could do it as cost effectively as I'm working from home. Take half an hour of my day at cost and it would be in excess of the £1.49 delivery fee plus this morning I'd get soaked.

Very convenient and thats what its about convenience. It does remove human interaction and I guess thats not always a good thing. pre-pandemic I thought I would see if I could do my whole day without speaking to a human where possible.

I bought a train ticket on the app to go to the airport
I had checked in online in the app so i went airside with the boarding pass in my app
Left the airport at the other end through an electric immigration gate
Collected an Amazon package from a locker at the airport
Got into a uber
Arrived at the hotel and went straight to my room using the digital key in the app where I had previously checked in
Ordered an Uber eats delivered direct to the door of the room

All very convenient and very easy

[BrabusMog]

okgo said:

Venisonpie said:

I've just placed a grocery order (0953am) with Ocado Zoom, checkout value £24.65 plus delivery fee £1.49. It will be here within an hour.

Even if I walked to Waitrose (10 mins) did my shop and then came back I doubt I could do it as cost effectively as I'm working from home. Take half an hour of my day at cost and it would be in excess of the £1.49 delivery fee plus this morning I'd get soaked.

That looks good. Just checked my postcode in SW4 and no dice, and my mates in W1, also no dice, where on earth DO they deliver to?

I should have checked my postcode before spending 15 mins there ordering my beers for this evening Looks like I'll have to drive to M&S as it is pissing it down at the moment!

[Venisonpie]

okgo said:

Finally, living near Park Royal proves its worth

Lol, it's nearer than that! It's right next to South Acton Station.

[hyphen]

Lord Marylebone said:

Venisonpie said:

I've just placed a grocery order (0953am) with Ocado Zoom, checkout value £24.65 plus delivery fee £1.49. It will be here within an hour.

Even if I walked to Waitrose (10 mins) did my shop and then came back I doubt I could do it as cost effectively as I'm working from home. Take half an hour of my day at cost and it would be in excess of the £1.49 delivery fee plus this morning I'd get soaked.

And lets be honest, driving to a supermarket and doing your food shopping isn’t really an enjoyable leisure activity. Why do it yourself when they will do it for you?
...

Because most people won't do anything else more productive instead. And especially if raining like yesterday.

At least going to supermarket, the walking and carrying stuff is good exercise.

[Tigerjed]

Have to say this thread sums up PH, bunch of grumpy old blokes not understanding change.

All this talk about being lazy ordering online, I assume you all mill your own flour you've grown in your garden and bake your own bread as it's lazy to buy such things from the supermarket.

[LukeBrown66]

Lol why should shopping ever be a leisure activity, I know women use it on their dating profiles as a hobby but FFS

It is a necessity.

And I bet all the uber, Amazon, JE users go to the quick checkout yes if they dare even get in a car and go to a supermarket?

thereby making it easier for the shops to get rid of even more staff, deny OAP's perhaps their only human contact with people for days by simply exchanging a chat with a checkout girl and forcing said shops to close down more and more tills.

Don't get me wrong, I have used quick checkouts, but they are crap, they never work properly, you nearly always have to grab an attendant, who could otherwise be employed serving customers on a proper till not standing around looking after tech that doesn't bloody work properly and never will.

Not all tech saves time, what it mainly does is save money and make money for people as they find a loophole which gets around wages and takes advantage of peoples desire to stay inside!!

[Cotty]

LukeBrown66 said:

And I bet all the uber, Amazon, JE users go to the quick checkout yes if they dare even get in a car and go to a supermarket?

Personally when I used to go shopping i used the self scan option. You get a gun to scan your shopping as you walk round the supermarket. When you get to the till you pass the gun over and pay the total. You don't have to take the stuff out of the trolly to be scanned at the till as you have already scanned it.

LukeBrown66 said:

Don't get me wrong, I have used quick checkouts, but they are crap, they never work properly, you nearly always have to grab an attendant, who could otherwise be employed serving customers on a proper till not standing around looking after tech that doesn't bloody work properly and never will.

The argument woudl be learn how to use it and you won't need assistance.

All this is evolution, think about it before supermarkets they didn't have 20-30 tills in one shop. You don't like or want change and thats fine but the rest of use like the options that are provided and don't wish to remain in the past.

[okgo]

You need to think a level or so deeper about these things.

Most people do not like spending time in the sorts of shops that have invested in lots of quick service checkouts, supermarkets mostly, but also WH smith and the like, shops at train stations etc where time is of the essence.

To make more money they have to either increase basket size, or serve more customers, or cut costs. They obviously don't do the former with quickcheck (though lining the area with last minute purchases helps with this, smart). So how does this work for the customer, because remember, everything needs to be about the customer, successful execution of customer first thinking 'will' result in more revenue for the company.

As I said, customers want to mainly be in and out of such places quick, adding quickcheck does this, customer is happy, because tech is better than humans (you're wrong here, sorry, it does work, and it works very very well, it needs one human wrangling 10 tills approving stuff, it's massively more efficient than 1 human on 1 machine, especially as the slow part is now being done by the customers - packing their bag/scanning) - so customers happy as its quicker, shop happy as it gets through more customers. Shop also gets to cut costs by binning some staff, but probably needs more staff filling shelves as they're selling more. Probably can redeploy some staff to the warehouse for online orders, probably can get some of them to now drive shopping vs doing check out, etc etc.

That is progress. Not doing all of the above because of an OAP not having someone to speak to is ridiculous.

[craigjm]

okgo said:

Shop also gets to cut costs by binning some staff, but probably needs more staff filling shelves as they're selling more. Probably can redeploy some staff to the warehouse for online orders, probably can get some of them to now drive shopping vs doing check out, etc etc.

That is progress. Not doing all of the above because of an OAP not having someone to speak to is ridiculous.

This is a key point. If this technology and behavioural change was causing loss of jobs then unemployment would be rising year on year as "the machines" take our jobs. What its doing in reality is just making employment different. Just like the job for life died years ago, having one job for low skilled workers is dying now. People have to be flexible. In the past being at a company for 5,10,15,20,25 years etc was seen as something special. The world has changed and, importantly, continues to change and you either choose to go with it or not. I mean, from a car point of view the ignition key is needless technology when you had a starting handle.

[okgo]

Yep.

The job I started doing in 2009 basically doesn't exist now. Am I fking moaning about it or have I just adapted and gone where the industry has?

[WCZ]

LukeBrown66 said:

And I bet all the uber, Amazon, JE users go to the quick checkout yes if they dare even get in a car and go to a supermarket?

thereby making it easier for the shops to get rid of even more staff, deny OAP's perhaps their only human contact with people for days by simply exchanging a chat with a checkout girl and forcing said shops to close down more and more tills.

Don't get me wrong, I have used quick checkouts, but they are crap, they never work properly, you nearly always have to grab an attendant, who could otherwise be employed serving customers on a proper till not standing around looking after tech that doesn't bloody work properly and never will.

Not all tech saves time, what it mainly does is save money and make money for people as they find a loophole which gets around wages and takes advantage of peoples desire to stay inside!!

:/

[RizzoTheRat]

LukeBrown66 said:

Don't get me wrong, I have used quick checkouts, but they are crap, they never work properly, you nearly always have to grab an attendant, who could otherwise be employed serving customers on a proper till not standing around looking after tech that doesn't bloody work properly and never will.

There's presumably a link here with your rejection and distrust of technology in general. I use self checkout all the time, and I can't remember when I last needed an attendant to help me out. My local supermarket has about 8 self scan checkouts that occupy a corner that would have previously had one or 2 standard checkouts, and they have 1 member of staff there all the time to help the luddites who can't work out how to use them, so it's maybe reduced thier staff need by 1, but increased thier throughput quite a bit. Less queues hopefully means more turnover, so who knows, maybe they need to employ 2 more shelf stackers in the place of the 1 checkout attendant.

[LukeBrown66]

Simply put

I have used these things more than a few times, followed the instructions perfectly and each and every time, (unless you are only buying a handful of items) the machine stops, you have to get an assistant, usually a barcode is wrong, or missing, or something touches the scale which then sends it doolally, so much so that having tried a few times I simply went back to the other, traditional method. And that is the experience the vast majority of people I know have too, which is why lots of them dont use them, so maybe it's where I live! But I suspect it is people just being clever as a reply.

the old way was faster, less hassle and you often get a nice chat with someone on the checkout, Oh and talk to the ladies or men who do it, they prefer it and they can see what is happening to their futures possibly, A staff of say 150, reduced to 100, simply because of profit. And after the monumental profits these bds made in the early pandemic days, is that not just a bit excessive, the crap these women and men had to deal with on a daily basis, ask them, Oh hang on, you guys all do self service so never get chance to find that stuff out lol!

I am aware my views are not progressive, maybe even backward, but I am not stupid, I know why these time saving apps and schemes are done, but really, the question has to be, are you sure that your time really IS that valuable that it overtakes every other consideration, jobs, space, traffic, pollution.

I know the answer, "Its all about you".

[okgo]

Actually, sadly, I think you might not be as bright as you think you are, you've ignored all of the sensible replies over 12 pages that have told you why your thinking is fairly basic and in many instances just untrue.

[mw88]

LukeBrown66 said:

the old way was faster, less hassle and you often get a nice chat with someone on the checkout

If you've only got a few things, it's not faster. You get stuck in a queue for 20 minutes behind people who have 3 weeks worth of shopping, and then usually get stuck behind someone telling the poor checkout person their life story.

Never had an issue using self checkout - The only time you'd need assistance is if something needs age verification, or if you try and put a dodgy note in.

Something doesn't scan? Easy, type in the barcode manually.

[123DWA]

LukeBrown66 said:

the old way was faster, less hassle and you often get a nice chat with someone on the checkout, Oh and talk to the ladies or men who do it, they prefer it and they can see what is happening to their futures possibly, A staff of say 150, reduced to 100, simply because of profit

As someone who has worked retail, 99.9% of the staff have no plans to stay there long term. Tesco is a great example as they put the year the member of staff started on their badge - next time you're in there I dare say you'll struggle to find a badge much older than 2019, so I cant imagine they're bothered about it all. But I'm sure if you were to say to them "Aren't these self checkouts awful?" they'd mutter something back vaguely agreeing with you but all they're actually doing whilst you're waffling at them is watching the clock in the bottom of their screen watching every second edge them closer to home time whilst thinking about what they're watching on Netflix tonight.

I think people forget sometimes that people in shops are paid to be polite, make inane chatter and smile back.

[Cotty]

okgo said:

Actually, sadly, I think you might not be as bright as you think you are, you've ignored all of the sensible replies over 12 pages that have told you why your thinking is fairly basic and in many instances just untrue.

I know what you mean. LukeBrown66 just doesn't like progress and the attitude of "the old way is better" just grates after a while. Thinks people are lazy because he doesn't read the replies or understand the reasons why people do what they do, totally blinkered attitude in a "no im right everyone else is wrong" way

I use to work in London and the Sainsburys Metro on the corner of Cornhill and Grachurch street has about 8 self service tills along with about 6 manned tills. The people smoke though those self service tills, they use them every day to ring up their lunch and apart from the odd creased barcode no issues. They know how to use them as they use them every day, its quicker, easier and they don't have to engage in any conversation. In out bish bash bosh. If LukeBrown66 had tried to spark up a conversation on the manned till in that supermarket he would have someone tapping him on the sholder to move on.