Sky deals anyone?

Author
Discussion

dickymint

24,089 posts

257 months

Thursday 2nd March 2023
quotequote all
craigjm said:
I’ve moved somewhere where I can’t have a dish so I’m looking at Glass or Stream. Not sure which to go for yet as the stream would still need a new TV. I have read some awful reviews of the Glass but never noticed any issues when playing with them on display in store. I guess there are not deals on these two products as they are different to the standard offering?
Dump Sky and get BT - their 'Pro Box' is superb thumbup

xerawh

320 posts

126 months

Thursday 2nd March 2023
quotequote all
Hi Sky PH'ers, thanks for helping forum members out.

Would your codes work for an existing Sky TV customer who wants to move broadband over (avoiding Virgin's massive price increase) - i.e. upgrade to package to bring broadband in?

If so, do I contact one of you by PM or wait for a PM?

Thanks.

craigjm

17,907 posts

199 months

Thursday 2nd March 2023
quotequote all
dickymint said:
craigjm said:
I’ve moved somewhere where I can’t have a dish so I’m looking at Glass or Stream. Not sure which to go for yet as the stream would still need a new TV. I have read some awful reviews of the Glass but never noticed any issues when playing with them on display in store. I guess there are not deals on these two products as they are different to the standard offering?
Dump Sky and get BT - their 'Pro Box' is superb thumbup
Thanks I will take a look. Do you have one? The reason I am looking for wifi delivery is because the antenna on this building is useless and I can’t replace it without permission of others etc. I see the BT box delivers the freeview channels over wifi like sky so that’s good.

The second thing is that I don’t want the box to be visible. The sky stream puck works on Bluetooth from the remote so you can hide the puck. Can you do that with the BT box? The website is not quite clear?

JONSCZ

1,178 posts

236 months

Thursday 2nd March 2023
quotequote all
xerawh said:
Hi Sky PH'ers, thanks for helping forum members out.

Would your codes work for an existing Sky TV customer who wants to move broadband over (avoiding Virgin's massive price increase) - i.e. upgrade to package to bring broadband in?

If so, do I contact one of you by PM or wait for a PM?

Thanks.
Not sure if Davie or MissChief have been in touch, but I've PM'd you.

xerawh

320 posts

126 months

Thursday 2nd March 2023
quotequote all
JONSCZ said:
Not sure if Davie or MissChief have been in touch, but I've PM'd you.
Thanks, got your email and responded.

dickymint

24,089 posts

257 months

Thursday 2nd March 2023
quotequote all
craigjm said:
dickymint said:
craigjm said:
I’ve moved somewhere where I can’t have a dish so I’m looking at Glass or Stream. Not sure which to go for yet as the stream would still need a new TV. I have read some awful reviews of the Glass but never noticed any issues when playing with them on display in store. I guess there are not deals on these two products as they are different to the standard offering?
Dump Sky and get BT - their 'Pro Box' is superb thumbup
Thanks I will take a look. Do you have one? The reason I am looking for wifi delivery is because the antenna on this building is useless and I can’t replace it without permission of others etc. I see the BT box delivers the freeview channels over wifi like sky so that’s good.

The second thing is that I don’t want the box to be visible. The sky stream puck works on Bluetooth from the remote so you can hide the puck. Can you do that with the BT box? The website is not quite clear?
Yes had mine about 4 months now. I was out of contract with BT (dumped Sky a couple of years prior to that) but was quite happy with BT until I bought a new 8k UHD TV and realised I wasn't getting it's full potential ie Dolby Atmos etc. Negotiated the Pro Box, and Halo+ Hub and a good discount on our TV channels package and went back into contract. With the old box we were having issues with our Aerial in the loft but now we don't need one.

As regards 'hiding' the box mine is out of sight behind the TV and soundbar so no line of sight - in fact I've just tested the remote in a different room with the door shut and it works fine!

Edit: It works on Bluetooth thumbup






Edited by dickymint on Thursday 2nd March 23:03

craigjm

17,907 posts

199 months

Thursday 2nd March 2023
quotequote all
dickymint said:
craigjm said:
dickymint said:
craigjm said:
I’ve moved somewhere where I can’t have a dish so I’m looking at Glass or Stream. Not sure which to go for yet as the stream would still need a new TV. I have read some awful reviews of the Glass but never noticed any issues when playing with them on display in store. I guess there are not deals on these two products as they are different to the standard offering?
Dump Sky and get BT - their 'Pro Box' is superb thumbup
Thanks I will take a look. Do you have one? The reason I am looking for wifi delivery is because the antenna on this building is useless and I can’t replace it without permission of others etc. I see the BT box delivers the freeview channels over wifi like sky so that’s good.

The second thing is that I don’t want the box to be visible. The sky stream puck works on Bluetooth from the remote so you can hide the puck. Can you do that with the BT box? The website is not quite clear?
Yes had mine about 4 months now. I was out of contract with BT (dumped Sky a couple of years prior to that) but was quite happy with BT until I bought a new 8k UHD TV and realised I wasn't getting it's full potential ie Dolby Atmos etc. Negotiated the Pro Box, and Halo+ Hub and a good discount on our TV channels package and went back into contract. With the old box we were having issues with our Aerial in the loft but now we don't need one.

As regards 'hiding' the box mine is out of sight behind the TV and soundbar so no line of sight - in fact I've just tested the remote in a different room with the door shut and it works fine!

Edit: It works on Bluetooth thumbup






Edited by dickymint on Thursday 2nd March 23:03
Thanks for that sounds like it will meet my needs. I will see what they offer me as I already have BT broadband

Supersam83

597 posts

144 months

Friday 3rd March 2023
quotequote all
Hi to the Sky masters here,

Any there any friends and family deals for the new Sky Stream?

I have cancelled my Sky Q and this finishes on 10th March.

I want the following:

- Sky Entertainment and Netflix Premium
- Sky Sports
- Sky UHD
- Multiroom - 3 additional pucks
- Ad skipping

Would appreciate the help. thumbup

JONSCZ

1,178 posts

236 months

Friday 3rd March 2023
quotequote all
Supersam83 said:
Any there any friends and family deals for the new Sky Stream?
Hi Sam.
There's nothing I can see on our 'Friends and Family' site yet about Sky Stream.
Not to say they wont add anything in the future. We wont get to know beforehand, though.

Trevatanus

11,109 posts

149 months

Tuesday 7th March 2023
quotequote all
Supersam83 said:
Hi to the Sky masters here,

Any there any friends and family deals for the new Sky Stream?

I have cancelled my Sky Q and this finishes on 10th March.

I want the following:

- Sky Entertainment and Netflix Premium
- Sky Sports
- Sky UHD
- Multiroom - 3 additional pucks
- Ad skipping

Would appreciate the help. thumbup
Pretty much the same here, I love the Sky Q box, and I watch F1. I use Multiroom very rarely, so could lose that. Todays email though, takes it perilously close the to £100 a month, which is ridiculous.

Just got off the phone to Sky, dropped the multi room (never had UHD), new bill £73 per month.

Edited by Trevatanus on Tuesday 7th March 12:21

MattS5

1,896 posts

190 months

Wednesday 8th March 2023
quotequote all
I've finally cancelled my Sky account after 20+ years.

The straw that broke the camels back is that I've had this poackage for £61.50




and from April, they want £78 for it.

I did a quote as a new customer and it comes out at £56






I spoke to someone at Sky who understood my reasons for disatisfaction, so he offered me a discount to £72 for my current package.
I mean, really, would I genuinely be happy paying £16 a month more for the exact same thing?

So I've cancelled, and am now looking at BT TV with an additional box.

My only worries are that with Sky, I currently have 2 additional mini boxes, I guess I could drop to just 1, but I'va also now realsied that the BT Box remote, will only control my TV volume and mot my soundbar.

For ease of convinience, I'm thiking about re-approaching Sky and seeing if they can improve their offer, but am torn between the cost of it (£192 a year extra) for that simple functionality.
The stubborn side of me wants to just move away from Sky for how badly they treat existing customers.

BT TV is around £54 for a similar package including Broadband......decisions decisions....arghhh!




dickymint

24,089 posts

257 months

Wednesday 8th March 2023
quotequote all
MattS5 said:
I've finally cancelled my Sky account after 20+ years.

The straw that broke the camels back is that I've had this poackage for £61.50




and from April, they want £78 for it.

I did a quote as a new customer and it comes out at £56






I spoke to someone at Sky who understood my reasons for disatisfaction, so he offered me a discount to £72 for my current package.
I mean, really, would I genuinely be happy paying £16 a month more for the exact same thing?

So I've cancelled, and am now looking at BT TV with an additional box.

My only worries are that with Sky, I currently have 2 additional mini boxes, I guess I could drop to just 1, but I'va also now realsied that BT Box remote, will only control my TV volume and mot my soundbar.

For ease of convinience, I'm thiking about re-approaching Sky and seeing if they can improve their offer, but am torn between the cost of it (£192 a year extra) for that simple functionality.
The stubborn side of me wants to just move away from Sky for how badly they treat existing customers.

BT TV is around £54 for a similar package including Broadband......decisions decisions....arghhh!
Are you sure? My BT Remote will control my soundbars volume or do you mean ALL of your soundbars functions? Does a Sky remote do all your soundbar functions?

ro250

2,734 posts

56 months

Wednesday 8th March 2023
quotequote all
I always thought they matched deals for new / existing customers?

MattS5

1,896 posts

190 months

Wednesday 8th March 2023
quotequote all
dickymint said:
Are you sure? My BT Remote will control my soundbars volume or do you mean ALL of your soundbars functions? Does a Sky remote do all your soundbar functions?
I was under the impression my sound bar would need to be connected to my TV somehow other than an optical cable (I dont have an HDMI option)

I only want volume control (Sky remote asks for Tv and Soundbar codes when setting up)

If BT TV does this, thats fine then

MattS5

1,896 posts

190 months

Wednesday 8th March 2023
quotequote all
ro250 said:
I always thought they matched deals for new / existing customers?
It would seem not, well not for me anyway!

wiggy001

6,542 posts

270 months

Wednesday 8th March 2023
quotequote all
MattS5 said:
ro250 said:
I always thought they matched deals for new / existing customers?
It would seem not, well not for me anyway!
I was told they would always match a new customer deal. Otherwise, just sign up in another name/bank account as a new customer. It’s what I did a few years back in order to get a new customer deal through my employer.

fourstardan

4,187 posts

143 months

Thursday 9th March 2023
quotequote all
I just renewed my contract with sky at 81 a month (After price increases next month) until they start raising again on the sly.

I considered BTTV but the missus wasn't convinced about it, I wasn't bothered as I got the same sports.

I think if sky wouldn't had budged I would had moved over regardless as she doesn't pay the bill!


MattS5

1,896 posts

190 months

Tuesday 14th March 2023
quotequote all
MattS5 said:
I've finally cancelled my Sky account after 20+ years.

The straw that broke the camels back is that I've had this poackage for £61.50




and from April, they want £78 for it.

I did a quote as a new customer and it comes out at £56






I spoke to someone at Sky who understood my reasons for disatisfaction, so he offered me a discount to £72 for my current package.
I mean, really, would I genuinely be happy paying £16 a month more for the exact same thing?

So I've cancelled, and am now looking at BT TV with an additional box.

My only worries are that with Sky, I currently have 2 additional mini boxes, I guess I could drop to just 1, but I'va also now realsied that the BT Box remote, will only control my TV volume and mot my soundbar.

For ease of convinience, I'm thiking about re-approaching Sky and seeing if they can improve their offer, but am torn between the cost of it (£192 a year extra) for that simple functionality.
The stubborn side of me wants to just move away from Sky for how badly they treat existing customers.

BT TV is around £54 for a similar package including Broadband......decisions decisions....arghhh!
So I got a text message today, saying they were sorry to see me go, is there anything they can do to reverse my cancellation, if so, call up.
I did, got straight through on the number givem (unheard of!) and within 2 mins the call handler had matched the new business price (taking into account April price rises when all the offers will increase) so I have agreed to continue for another 18 months at £63 a month.
Thats better than the £78 they wanted, and £180 a year is better off in my pocket than Sky's

Adrian E

3,248 posts

175 months

Tuesday 14th March 2023
quotequote all
Is that the same number for customer retentions that was posted some pages back? 0333 759 4451

MattS5

1,896 posts

190 months

Tuesday 14th March 2023
quotequote all
Adrian E said:
Is that the same number for customer retentions that was posted some pages back? 0333 759 4451
Nope, I had 0333 759 4464

It might only be a number for people who have actually cancelled, as opposed to people trying to negotiate exisiting contracts.
But might be worth a try Adrian