Sonia Bravia KD49EX9005 slow performance

Sonia Bravia KD49EX9005 slow performance

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Discussion

George Smiley

Original Poster:

5,048 posts

81 months

Saturday 17th February 2018
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Hi All,

recently purchased said TV to replace a Panasonic (which now sits upstairs). The Bravia display is brilliant, however, Amazon is virtually unwatchable as it stutters, black screens, pauses, hangs, plays sound but no picture or sometimes works perfectly.

It is somewhat disappointing as the Panasonic is a good few years old and plays 4k on Amazon without fault. Is there anything that can be done?

Overall the TV is good but the performance from the controller has a laughable delay at times.

GGibbo

173 posts

176 months

Sunday 18th February 2018
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I bought a Sony 49 inch LCD at xmas, can't remember the model off the top of my head.

It suffers the same issues as you describe, with the addition of the menus being painfully slow to navigate. It seems like the cpu that runs it struggles to keep up, especially immediately after being switched on.

I'll see if it needs a software update when I get a minute.

George Smiley

Original Poster:

5,048 posts

81 months

Sunday 18th February 2018
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its probably the same. Shocking really, the 2 year old Panasonic works a treat and is super fast, this thing works after a while but woe betide the person that changes the volume whilst watching Amazon prime....

miniman

24,945 posts

262 months

Sunday 18th February 2018
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Mine is the same. I tried to send it back but it turns out "being st" is not a good reason for returning something.

George Smiley

Original Poster:

5,048 posts

81 months

Sunday 18th February 2018
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Wonder if its possible to replace os with firefox tv

JonChalk

6,469 posts

110 months

Sunday 18th February 2018
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Are you streaming over wifi?

My LG TV is OK streaming on wifi, but has tantrums now and again, drops out of 4K and a bit choppy, so I swapped to ethernet port, running over powerlines and it's been spot on since. I suspect the wifi receiver in it may have been a bit poo.

Ian Lancs

1,127 posts

166 months

Sunday 18th February 2018
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I gave up on wifi due to buffering. Still have some issues on Amazon, but don't on netflix so I'm putting it down to whatever integration Netflix have done to give them a big button on the remote being better than whatever Amazon did(n't)

The menu response is a joke though - get to the point where you press the button again, and then it sorts it's life out twice making you it's got a life of it's own. I let the picture outweigh the crap user interface though...

BalhamBadger

1,161 posts

173 months

Sunday 18th February 2018
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I have heard that disabling YouView helps, we have the same TV and it works fine for us - we still use our Humax box for normal TV so haven't enabled the YouView to see if it slows things down.

miniman

24,945 posts

262 months

Sunday 18th February 2018
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BalhamBadger said:
I have heard that disabling YouView helps, we have the same TV and it works fine for us - we still use our Humax box for normal TV so haven't enabled the YouView to see if it slows things down.
I can't even get YouView to work. It demands scanning for channels but I don't have an aerial.

George Smiley

Original Poster:

5,048 posts

81 months

Monday 19th February 2018
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Have disabled Youview and will monitor. It is using wifi but it is full strength and would expect a newer tv to not be outshone by the one it has replaced (but will go wired if I get around to it).

Thanks for the tip regarding Youview, never really watch telly anyway so never record anything

Dr Z

3,396 posts

171 months

Monday 19th February 2018
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Remember reading somewhere about disabling Samba too. I picked up an ex demo unit of this TV and I use it as a display only after doing a factory reset and it has been fine. I took one look at the Netflix app on the TV, it's nowhere as good as the one in...the Sony X800 player! In fact , the player's OS has been so robust (touch wood), it's confusing how the implementation can fail so badly on the TV.

anonymous-user

54 months

Wednesday 21st February 2018
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OP, common for that TV, give it a couple of months and it wont turn on, there will just be a red light that blinks twice when you try. Let me know when that happens, just for my curiosity smile I'd say it will give up on 23/04/2018.

George Smiley

Original Poster:

5,048 posts

81 months

Friday 23rd February 2018
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biggrin Now I know why Currys were keen to sell me the extended warranty - er EU law protects me (at least until next year biggrin)

Had fun with changing from HDMI3 to TV yesterday. Pressed button, nothing, press again, nothing then it jumps two inputs so I press again - after 15 attempts eventually I got it onto TV.

Dr Z

3,396 posts

171 months

Friday 23rd February 2018
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You might want to change the batteries in your remote. hehe

JonChalk

6,469 posts

110 months

Friday 23rd February 2018
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George Smiley said:
biggrin Now I know why Currys were keen to sell me the extended warranty - er EU law protects me (at least until next year biggrin)

Had fun with changing from HDMI3 to TV yesterday. Pressed button, nothing, press again, nothing then it jumps two inputs so I press again - after 15 attempts eventually I got it onto TV.
Hmm. It's of zero consolation to you, but am regretting my decision to go with LG less and less.......and I really, really wanted to find the extra £150 for the Sony equivalent, just couldn't. I generally love Sony gear (camera, phone, soundbox all Sony) and have found it reliable up to now.

Sounds like you've got a faulty unit to me.

Zoon

6,696 posts

121 months

Friday 23rd February 2018
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Is it the Android version?
I can confirm they are dreadful, Amazon prime stutters badly at the start of anything but eventually sorts itself out.

The speed of the menus is terrible.

boxedin

1,353 posts

126 months

Friday 23rd February 2018
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They're all like that sir.

Get an Apple TV, forget about the smart android tv side of the Sony.


jonnyb

2,590 posts

252 months

Sunday 25th February 2018
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Yep, get Apple TV. You will never have to use android again.

Although I have the A1 and don’t have any of the issues you described.

chr15b

3,467 posts

190 months

Sunday 25th February 2018
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boxedin said:
They're all like that sir.

Get an Apple TV, forget about the smart android tv side of the Sony.
Unfortunately though, periodically the tv will have various services crash, resulting in a box on screen you have the press the ok button to remove. In some circumstances it’ll keep crashing, or there will be one after the other after the other.. until you give up and reboot the tv.

On a slightly different question, has anyone else’s home button stopped taking them back to the home screen / dashboard?

George Smiley

Original Poster:

5,048 posts

81 months

Sunday 25th February 2018
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Firefox seemed to have nailed the smart TV OS, how come google can't?