Windows 10 Creators Update - install failure

[Funk]

Anyone else got the Creators' Update through on W10 yet? My ancient PC took it down through Windows Update and upgraded fine; the laptop - which would've been the one of the two I'd have said would be least likely to have issues! - keeps getting to around 30% and then restarting. On the second restart it then rolls back to the pre-install state.

I do wonder whether it's possibly to do with UEFI or the reserved partition? I've run DISM and Scannow, both come back with a clean bill of health. Both PC and laptop are on W10P and I've checked all the drivers are up to date on the laptop, nothing connected via USB etc. I'm not desperate to get the update on there, more that it's annoying me that it isn't working...!

Anyone else tried it and encountered any problems?

[mikef]

Yep. As posted on another thread, I updated my three desktops, 2 laptops and 2 VMs last week. Two PCs just flat refused to complete the update, but did roll back nicely to the Anniversary Edition. I spent at least an hour on the phone with MS support with them controlling the PC remotely. Nothing got it to work, only advice was to reinstall and keep my files. Then to reinstall and reconfigure all my programs (some of which required a paid upgrade to work with Creators Edition).

[dmsims]

Seems random

Some get stuck at 79%, some go OK

[mikef]

Yep. One that failed was a BIOS-era Dell XPS, the other a UEFI ASUS Z-99 build. All my PCs including those that updated successfully run Norton Security and Malwarebytes (uninstalling those didn't help).

The ones that updated successfully were also a mix of BIOS and UEFI including a Dell XPS Lappy.

No pattern that I could detect.

[Thorburn]

Had some issues with upgrades hanging on previous versions because of wireless keyboard/mouse USB adapters. Unplug them and they'd complete fine.

May not be the problem here, but worth trying.

[Brother D]

Same here. Did 5 laptops/Desktops no issue. My laptop (identical to two others) downloads everything 100%, reboots then says is installing again - must be the 4th try now... Will have to wait and see how this develops

[Funk]

Had another pop at this tonight and still no joy. Digging around in the logs I've found some info but the error codes have not been particularly helpful or enlightening:

setupact.log said:

2017-04-23 21:25:19, Info SP Processing security template for upgrade...
2017-04-23 21:25:19, Info SP SceSetupSystemByInfName successfully queried tick count (483)
2017-04-23 21:25:19, Error SP SPUpgradeSecurity: error in SceSetupSystemByInfName processing upgrade template. Error: 0x80070002
2017-04-23 21:25:19, Error SP Cannot apply the security template for the new OS. Error: 0x80070002
2017-04-23 21:25:19, Info SP SETUPPLATFORMEXE: Sending progress message: Phase: First Boot, Operation: Begin first boot, Percentage: 2%
2017-04-23 21:25:19, Info SP SETUPPLATFORMCOMM: Progress message received: Phase: First Boot, Operation: Begin first boot, Percentage: 2%
2017-04-23 21:25:19, Error SP Operation failed: Upgrade security. Error: 0x80070002[gle=0x000000b7]
2017-04-23 21:25:19, Error SP Operation execution failed: 26. hr = 0x80070002[gle=0x000000b7]
2017-04-23 21:25:19, Error SP Operation execution failed.[gle=0x000000b7]
2017-04-23 21:25:19, Error SP CSetupPlatformPrivate::Execute: Failed to deserialize/execute pre-FirstBoot operations. Error: 0x80070002[gle=0x000000b7]
2017-04-23 21:25:19, Info Persisting diagnostics data to C:\$WINDOWS.~BT\Sources\Diagnostics\diagnostics.dat
2017-04-23 21:25:19, Info Diagnostics data saved successfully
2017-04-23 21:25:19, Info SP SETUPPLATFORMCOMM: Progress message received: Phase: First Boot, Operation: Begin first boot, Percentage: 2%
2017-04-23 21:25:19, Info SP WINDEPLOY error code is 0x80004005. Will not attempt uninstall

Here's the output of the error log:

setuperr.log said:

2017-04-23 21:09:59, Error DU DU::CDUSession::Search: Failed to set WU internal configuration property for targeted scans. hr = 0x80070057
2017-04-23 21:13:46, Error SP pSPRemoveUpgradeRegTree: failed to delete reg tree HKLM\SYSTEM\Setup\Upgrade[gle=0x00000005]
2017-04-23 21:14:07, Error CSI 00000001 (F) 80220008 [Error,Facility=FACILITY_STATE_MANAGEMENT,Code=8] #2191# from CWcmScalarInstanceCore::GetCurrentValue(options = 393216, status = '(null)', value = { type: 40972, bytes ( 40 ): 63003a005c007000610067006500660069006c0065002e0073007900730020003000200030000000 })
[gle=0x80004005]
2017-04-23 21:14:10, Error CSI 00000002 (F) 80220008 [Error,Facility=FACILITY_STATE_MANAGEMENT,Code=8] #64055# from CWcmScalarInstanceCore::GetCurrentValue(options = 393216, status = '(null)', value = { type: 40972, bytes ( 40 ): 63003a005c007000610067006500660069006c0065002e0073007900730020003000200030000000 })
[gle=0x80004005]
2017-04-23 21:14:11, Error CSI 00000003 (F) 80220008 [Error,Facility=FACILITY_STATE_MANAGEMENT,Code=8] #91742# from CWcmScalarInstanceCore::GetCurrentValue(options = 393216, status = '(null)', value = { type: 40972, bytes ( 12 ): 65006e002d00470042000000 })
[gle=0x80004005]
2017-04-23 21:14:28, Error CSI 00000004 (F) 80220008 [Error,Facility=FACILITY_STATE_MANAGEMENT,Code=8] #131146# from CWcmScalarInstanceCore::GetCurrentValue(options = 393216, status = '(null)', value = { type: 40972, bytes ( 40 ): 63003a005c007000610067006500660069006c0065002e0073007900730020003000200030000000 })
[gle=0x80004005]
2017-04-23 21:14:29, Error CSI 00000005 (F) 80220008 [Error,Facility=FACILITY_STATE_MANAGEMENT,Code=8] #168515# from CWcmScalarInstanceCore::GetCurrentValue(options = 393216, status = '(null)', value = { type: 40972, bytes ( 12 ): 65006e002d00470042000000 })
[gle=0x80004005]
2017-04-23 21:14:41, Error [0x080831] MIG CSIAgent: Invalid xml format: FormatException: Component with display name: Plugin/{C939EC0F-2F56-4CE8-AF56-2336596A5FA7} already loaded __cdecl Mig::CMXEMigrationXml::CMXEMigrationXml(class Mig::CPlatform *,class UnBCL::String *,class UnBCL::XmlDocument *,class UnBCL::String *,class UnBCL::String *)
2017-04-23 21:15:55, Error [0x0808fe] MIG Plugin {526D451C-721A-4b97-AD34-DCE5D8CD22C5}: [shmig] Failed to get preferred homegroup with hr=0x80070490
2017-04-23 21:16:15, Error CSetupAutomation::Resurrect: File not found: C:\$WINDOWS.~BT\Sources\Panther\automation.dat[gle=0x00000002]
2017-04-23 21:16:15, Error SP CSetupPlatform::ResurrectAutomation: Failed to resurrect automation: 0x80070002[gle=0x00000002]
2017-04-23 21:25:19, Error SP SPUpgradeSecurity: error in SceSetupSystemByInfName processing upgrade template. Error: 0x80070002
2017-04-23 21:25:19, Error SP Cannot apply the security template for the new OS. Error: 0x80070002
2017-04-23 21:25:19, Error SP Operation failed: Upgrade security. Error: 0x80070002[gle=0x000000b7]
2017-04-23 21:25:19, Error SP Operation execution failed: 26. hr = 0x80070002[gle=0x000000b7]
2017-04-23 21:25:19, Error SP Operation execution failed.[gle=0x000000b7]
2017-04-23 21:25:19, Error SP CSetupPlatformPrivate::Execute: Failed to deserialize/execute pre-FirstBoot operations. Error: 0x80070002[gle=0x000000b7]

Need to do some more investigating but would appreciate if anyone else has any ideas...