Watch fell off wrist, should I be annoyed?

Watch fell off wrist, should I be annoyed?

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Discussion

AB

Original Poster:

16,975 posts

195 months

Monday 20th November 2017
quotequote all
Walking along minding my own business, watch drops off my wrist and lands face down on the concrete.

In a similar fashion to how one might pick their phone up after it landed face down, I did it slowly with one eye closed.



Doesn't seem to be any damage to the case, crystal or bezel, basically everything external looks OK but surely a 3ft ish drop onto concrete could have played havoc with the movement?

It's circa 3 months old and bought new from Goldsmiths for the best part of £5k, testament to the sapphire crystal and ceramic bezel that it looks OK, but surely this shouldn't have happened.

Haven't got any of the bracelet bits that fell out as it was dark but looks like the bar has gone, and a screw.

Do I get it fixed and hope for the best or...




Rewe

1,016 posts

92 months

Monday 20th November 2017
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AB said:
Do I get it fixed and hope for the best or...
.............throw it in a drawer and forget you ever bought it?

huwp

833 posts

175 months

Monday 20th November 2017
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That needs to straight back to where you bought it. I had similar with a watch. It was new, and the bracelet needed alteration. Seiko have a particular design of bar in the bracelet and the shop didn't refit one properly.

The watch looked ok after the fall but the internals had been damaged affecting accuracy.

The watch went back to Seiko to be repaired at the expense of those who sold it.

At the very least I would insist that the watch is opened up and inspected. Unless if course you've perhaps tried to adjust the bracelet yourself...

DrMagic

35 posts

84 months

Monday 20th November 2017
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For that sort of money - straight back to the shop. Funnily enough I've just just ordered some Loctite glue for the same issue with a Steinhart watch, it's irritating but it's also a watch that cost a few hundred pounds. If I'd paid £5k, no that shouldn't be happening , only lucky you didn't lose it completely in a river or some such.

Zodiac M

135 posts

130 months

Monday 20th November 2017
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5k on a watch and it wasn't even secured to your wrist?

[cough]

PJ S

10,842 posts

227 months

Tuesday 21st November 2017
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DrMagic said:
For that sort of money - straight back to the shop. Funnily enough I've just just ordered some Loctite glue for the same issue with a Steinhart watch, it's irritating but it's also a watch that cost a few hundred pounds. If I'd paid £5k, no that shouldn't be happening , only lucky you didn't lose it completely in a river or some such.
I hope it was Loctite blue you used, and not red!

DrMagic

35 posts

84 months

Tuesday 21st November 2017
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Well supposedly it's Loctite Purple, the idea of putting any glue near my watches is upsetting but apparently its fine (if you're careful)

AB

Original Poster:

16,975 posts

195 months

Tuesday 21st November 2017
quotequote all
Strap sized by Goldsmiths when purchased so that's where it will be going back to. Thanks for advice.

Amazed there doesn't seem to be a mark on it.


catso

14,787 posts

267 months

Tuesday 21st November 2017
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Rewe said:
AB said:
Do I get it fixed and hope for the best or...
.............throw it in a drawer and forget you ever bought it?
I dropped a Seiko 5 in the street, it landed face down and the hands fell off - they were rattling around inside the face and I did just that, however it was old and I'd only paid £50 or so for it.

One day I might dig it out and try to fix it, trouble is I can't remember what drawer it's in...

But a new £5k watch needs sorting properly and immediately.

cbmotorsport

3,065 posts

118 months

Tuesday 21st November 2017
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I wouldn't worry too much about the movement, they're designed to take a bit of a beating. Monitor it's accuracy over the next few days, if it's anything less than the COSC tolerances it should be then complain when you take it in to have the bracelet fixed.

My wife's seamaster dropped the pin out of the sliding clasp after a few weeks. It went straight back to omega and was sorted no problem.

DrMagic

35 posts

84 months

Tuesday 21st November 2017
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Just arrived from Amazon, this can only go well...

AB

Original Poster:

16,975 posts

195 months

Monday 11th December 2017
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Quick update, watch went back to Goldsmiths who sent it back to Omega.

They checked the movement and put a new bracelet and bezel on it.

Came back looking good as new.