2020 Retailers in trouble thread
Discussion
vaud said:
eccles said:
That's just it, they are purely data harvesting, there's no need for my home address or email address or phone number, all that matters when I walk in is that I have a valid receipt.
Personally I find email receipts very useful as I often lose the physical version...hyphen said:
vaud said:
eccles said:
That's just it, they are purely data harvesting, there's no need for my home address or email address or phone number, all that matters when I walk in is that I have a valid receipt.
Personally I find email receipts very useful as I often lose the physical version...
Especially for things that have a 3 year/5 year warranty. You just need to make sure you opt out- big names who do this such as Halfords, JL etc are not going to spam you without permission.Just say No kids
Thankyou4calling said:
I get the sense there are quite a few on here who either struggle to interact with store staff or go out deliberately looking for issues.
Not in my case. In fact I found that store staff struggle to interact with me. They don't seem to be able, in Currys anyway, to do anything without consulting their tablet. Same in Pets at Home. Ask them any mundane question and they're reaching for their tablet.Tyre Smoke said:
Not in my case. In fact I found that store staff struggle to interact with me. They don't seem to be able, in Currys anyway, to do anything without consulting their tablet. Same in Pets at Home. Ask them any mundane question and they're reaching for their tablet.
Maybe time for some self reflection TS? Thankyou4calling said:
Tyre Smoke said:
Not in my case. In fact I found that store staff struggle to interact with me. They don't seem to be able, in Currys anyway, to do anything without consulting their tablet. Same in Pets at Home. Ask them any mundane question and they're reaching for their tablet.
Maybe time for some self reflection TS? Tyre Smoke said:
Thankyou4calling said:
Tyre Smoke said:
Not in my case. In fact I found that store staff struggle to interact with me. They don't seem to be able, in Currys anyway, to do anything without consulting their tablet. Same in Pets at Home. Ask them any mundane question and they're reaching for their tablet.
Maybe time for some self reflection TS? Tyre Smoke said:
I don't understand what you're getting at.
That is precisely my point. You are unable to see that you, your behaviour, your attitude, your language and social skills are part of the problem.Not solely, there are plenty of poor retail staff, but often our behaviour dictates a certain reaction.
It’s something I’ve worked on to get benefit recently, you’d do well to look in the mirror and reflect on what might be the problem.
Thankyou4calling said:
That is precisely my point. You are unable to see that you, your behaviour, your attitude, your language and social skills are part of the problem.
Not solely, there are plenty of poor retail staff, but often our behaviour dictates a certain reaction.
It’s something I’ve worked on to get benefit recently, you’d do well to look in the mirror and reflect on what might be the problem.
Or you have stores manned by uninterested kids who are there just counting the time until they finish.Not solely, there are plenty of poor retail staff, but often our behaviour dictates a certain reaction.
It’s something I’ve worked on to get benefit recently, you’d do well to look in the mirror and reflect on what might be the problem.
Edited by anonymous-user on Friday 30th October 09:37
The Spruce Goose said:
Or you have stores maned by uninterested kids who are there just counting the time until they finish.
Everyone is interested in something.Establish some commonality, get them on your side by talking a language they understand.
You’ll be amazed at what can be achieved.
I adapt my behaviour and am very open minded, it works and you come out ahead.
I never ever experience the issues posters on here relate in shops, restaurants and I put it down to attitude and how I interact with people.
No need to accept poor service but no need to be rude or dismissive either.
Thankyou4calling said:
Tyre Smoke said:
I don't understand what you're getting at.
That is precisely my point. You are unable to see that you, your behaviour, your attitude, your language and social skills are part of the problem.Not solely, there are plenty of poor retail staff, but often our behaviour dictates a certain reaction.
It’s something I’ve worked on to get benefit recently, you’d do well to look in the mirror and reflect on what might be the problem.
As it happens, I am always polite, always say please and thank you, am patient (up to a point) and always listen to what I am being told. However, I don't accept that a sales person cannot have a conversation with me unless it's scripted from their ipad. The lack of social skills rests solely in my recent experience at the door of Currys.
Tyre Smoke said:
How on earth can you say that about me? Someone you have never met in person, and have not the first clue about me.
As it happens, I am always polite, always say please and thank you, am patient (up to a point) and always listen to what I am being told. However, I don't accept that a sales person cannot have a conversation with me unless it's scripted from their ipad. The lack of social skills rests solely in my recent experience at the door of Currys.
Based on interactions I have seen with that poster across the site, its a frankly astonishing lack of self awareness as wellAs it happens, I am always polite, always say please and thank you, am patient (up to a point) and always listen to what I am being told. However, I don't accept that a sales person cannot have a conversation with me unless it's scripted from their ipad. The lack of social skills rests solely in my recent experience at the door of Currys.
TYFC
Thankyou4calling said:
Everyone is interested in something.
Establish some commonality, get them on your side by talking a language they understand.
You’ll be amazed at what can be achieved.
I adapt my behaviour and am very open minded, it works and you come out ahead.
I never ever experience the issues posters on here relate in shops, restaurants and I put it down to attitude and how I interact with people.
No need to accept poor service but no need to be rude or dismissive either.
Yet you suggest your golden repetoire and ability to find empathy with those kids, means you never ever suffer from poor service. Establish some commonality, get them on your side by talking a language they understand.
You’ll be amazed at what can be achieved.
I adapt my behaviour and am very open minded, it works and you come out ahead.
I never ever experience the issues posters on here relate in shops, restaurants and I put it down to attitude and how I interact with people.
No need to accept poor service but no need to be rude or dismissive either.
Amazeballs.
I own a decent sized busy retail store. I have always made my policy to try to engage with customers with a bit of friendly small talk at the till, rather than just stick my hand out and take their money in silence.
I might say "Do you live locally?" or something like that.
Most customers appreciate it, but some go on for ten minutes telling me their life story and I wished I hadn't bothered.
I might say "Do you live locally?" or something like that.
Most customers appreciate it, but some go on for ten minutes telling me their life story and I wished I hadn't bothered.
Gassing Station | News, Politics & Economics | Top of Page | What's New | My Stuff