Forgot to declare SP30 and a claim going through

Forgot to declare SP30 and a claim going through

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Discussion

jonamv8

Original Poster:

3,151 posts

166 months

Tuesday 17th January 2017
quotequote all
Not me luckily... but a good friend.

Honest mistake.

Nearly two years SP30 small fine received.

Switched insurers last year, approx September time, forgot to declare SP30 as they had completely slipped their mind by now!

This only came to light when insurers requested the access code to view the driving license online, checked all the sections out of curiosity and found the SP30. Rang DVLA to query it as they still don't recall the circumstances but DVLA have confirmed that they were convicted by fixed penalty.

So their current claim is going through and this has come to light. They are worried about this lack of memory and how it may influence their claim. I know for a fact that if they had remembered the points then they would have declared them as they are honest and even if they weren't, their is nothing to be gained from not declaring a small SP30 these days I don't think.

I said I would do what I could and ask PH wisdom as a few Insurance experts on here. They intend writing to insurers immediately and holding their hands up to the error.

Any advice I could pass on is hugely appreciated by my friend and myself

p4cks

6,909 posts

199 months

Tuesday 17th January 2017
quotequote all
They'll adjust the payout to include the increase in premium that your friend should have been paying.

Unlikely they'll cancel claim and void insurance if it's an honest mistake. If it's a genuine fraud attempt and they can prove it then they will cancel claim and avoid.


jonamv8

Original Poster:

3,151 posts

166 months

Tuesday 17th January 2017
quotequote all
p4cks said:
They'll adjust the payout to include the increase in premium that your friend should have been paying.

Unlikely they'll cancel claim and void insurance if it's an honest mistake. If it's a genuine fraud attempt and they can prove it then they will cancel claim and avoid.
Goes without saying that they will happily pay the extra to keep policy from being void as it's a genuine error.

Thanks for the advice

Hub

6,434 posts

198 months

Tuesday 17th January 2017
quotequote all
p4cks said:
They'll adjust the payout to include the increase in premium that your friend should have been paying.

Unlikely they'll cancel claim and void insurance if it's an honest mistake. If it's a genuine fraud attempt and they can prove it then they will cancel claim and avoid.
But anyone could always say, 'oh I forgot officer'. You have a responsibility to declare the facts surely?

jonamv8

Original Poster:

3,151 posts

166 months

Tuesday 17th January 2017
quotequote all
Hub said:
p4cks said:
They'll adjust the payout to include the increase in premium that your friend should have been paying.

Unlikely they'll cancel claim and void insurance if it's an honest mistake. If it's a genuine fraud attempt and they can prove it then they will cancel claim and avoid.
But anyone could always say, 'oh I forgot officer'. You have a responsibility to declare the facts surely?
I agree!

In their defence though they hope the insurance company considers:

1. Time passed - 20month
2. Very small offence, not DD or a serious ban
3. Lack of counterpart paper license to reference
4. Its an honest mistake and they are alerting their insurers to it

p4cks

6,909 posts

199 months

Tuesday 17th January 2017
quotequote all
OP - Please can you post the result of your friend's claim when it's all settled, then we'll know for sure instead of internet hear'say and irrelevant questions from forum posters.

jonamv8

Original Poster:

3,151 posts

166 months

Tuesday 17th January 2017
quotequote all
Sure will. I should hear in the next week or so I guess so will update.

I would also like any others with actual experience of this to post please

p4cks

6,909 posts

199 months

Tuesday 17th January 2017
quotequote all
jonamv8 said:
Sure will. I should hear in the next week or so I guess so will update.

I would also like any others with actual experience of this to post please
Excellent. And I have the aforementioned wink

don29

364 posts

205 months

Tuesday 17th January 2017
quotequote all
It happened to me in 2002, however I'd had 2 speeding convictions, both within a month or two of each other that I'd neglected to update my insurance co with.

I called them from the roadside immediately after my accident and told them. Amazing they were fine, there was no extra loading and the claim was paid out.

jonamv8

Original Poster:

3,151 posts

166 months

Tuesday 17th January 2017
quotequote all
don29 said:
It happened to me in 2002, however I'd had 2 speeding convictions, both within a month or two of each other that I'd neglected to update my insurance co with.

I called them from the roadside immediately after my accident and told them. Amazing they were fine, there was no extra loading and the claim was paid out.
Thanks, that is positive to hear, I am passing responses on my friend

Sarnie

8,044 posts

209 months

Tuesday 17th January 2017
quotequote all
There should really only be an issue if the conviction would have resulted in the insurer refusing to cover them in any circumstances. The reality is that the SP30 is in now way related to the claim being made, therefore, any insurer should just deduct any loading they would have applied to the policy, from the pay out. And if they didn't, I'm sure thats how the Ombudsman would see it..............

ZOLLAR

19,908 posts

173 months

Tuesday 17th January 2017
quotequote all
There's two ways they will look at it, either deduct the increase in premium or deal with your claim on a pro rata basis based on how much of the true premium you have paid.

I.e.
With the sp30 you would have paid £1000 but without you only paid £900 meaning you've only paid 90% as such they will only pay 90% of your claim, £10,000 claim but a £9,000 payout.

Decision remains with the insurer as to how they proceed and pro rata settlements are supported by the FOS (infact it was a preferred option to voiding the policy prior to insurance consumer act)

Alpinestars

13,954 posts

244 months

Wednesday 18th January 2017
quotequote all
ZOLLAR said:
There's two ways they will look at it, either deduct the increase in premium or deal with your claim on a pro rata basis based on how much of the true premium you have paid.

I.e.
With the sp30 you would have paid £1000 but without you only paid £900 meaning you've only paid 90% as such they will only pay 90% of your claim, £10,000 claim but a £9,000 payout.

Decision remains with the insurer as to how they proceed and pro rata settlements are supported by the FOS (infact it was a preferred option to voiding the policy prior to insurance consumer act)
I think this is right. I don't have all the facts, but a friend of mine didn't disclose (3?) points on his licence. Within a year, his car was stolen. His insurers have offered a % of the car's value. After reading the above, I assume it's the % of the premium he paid absent the points. He's contending it, so the outcome is not final.

ZOLLAR

19,908 posts

173 months

Wednesday 18th January 2017
quotequote all
Alpinestars said:
ZOLLAR said:
There's two ways they will look at it, either deduct the increase in premium or deal with your claim on a pro rata basis based on how much of the true premium you have paid.

I.e.
With the sp30 you would have paid £1000 but without you only paid £900 meaning you've only paid 90% as such they will only pay 90% of your claim, £10,000 claim but a £9,000 payout.

Decision remains with the insurer as to how they proceed and pro rata settlements are supported by the FOS (infact it was a preferred option to voiding the policy prior to insurance consumer act)
I think this is right. I don't have all the facts, but a friend of mine didn't disclose (3?) points on his licence. Within a year, his car was stolen. His insurers have offered a % of the car's value. After reading the above, I assume it's the % of the premium he paid absent the points. He's contending it, so the outcome is not final.
Indeed, typically the increase in the premium is applied only if it exceeds the amount saved on the settlement or if the car isn't a write off and dealt with on a repair bases (i.e. not settlement payment to pro rata)

ZOLLAR

19,908 posts

173 months

Wednesday 18th January 2017
quotequote all
Also, for anyone who has regular dealings with the FOS will know how unpredictable their decisions are, here are two examples.
One where pro rata isn't upheld and one where it is upheld.

As with most things insurance,it comes down to the individual case.

Not upheld.
http://www.ombudsman-decisions.org.uk/viewPDF.aspx...

Upheld.
http://www.ombudsman-decisions.org.uk/viewPDF.aspx...

Sir Bagalot

6,479 posts

181 months

Wednesday 18th January 2017
quotequote all
When I had SP30's, and declared them, they never made a difference to my premium. Even when I had two of the feckers at the same time!!

Yabu

2,052 posts

201 months

Thursday 19th January 2017
quotequote all
Sir Bagalot said:
When I had SP30's, and declared them, they never made a difference to my premium. Even when I had two of the feckers at the same time!!
Admiral wanted an extra £95 on top of the renewal price of £355 for an sp30, although it did get back down to around the quote price when I told them I had a better quote, went elsewhere for £240 with the points

LeoSayer

7,306 posts

244 months

Thursday 19th January 2017
quotequote all
ZOLLAR said:
Also, for anyone who has regular dealings with the FOS will know how unpredictable their decisions are, here are two examples.
One where pro rata isn't upheld and one where it is upheld.

As with most things insurance,it comes down to the individual case.

Not upheld.
http://www.ombudsman-decisions.org.uk/viewPDF.aspx...

Upheld.
http://www.ombudsman-decisions.org.uk/viewPDF.aspx...
Interesting.

The difference is seemingly dependent on whether the ombudsman and insurance company believe the omission of penalty points was accidental or deliberate / negligent.

ZOLLAR

19,908 posts

173 months

Thursday 19th January 2017
quotequote all
LeoSayer said:
Interesting.

The difference is seemingly dependent on whether the ombudsman and insurance company believe the omission of penalty points was accidental or deliberate / negligent.
Pretty much, which can be difficult but there are indicators.

LeoSayer

7,306 posts

244 months

Thursday 19th January 2017
quotequote all
When I last got points it seemed like the end of the world for a short time, so I can imagine ever 'forgetting' them.