Nissan qashqai handbrake issues

Nissan qashqai handbrake issues

Author
Discussion

bean208

Original Poster:

6 posts

66 months

Thursday 18th October 2018
quotequote all
Hi, 

I was just looking for some advice about my Nissan qashqai. 
I bought the car new in 2016 and have had numerous problems over the 2 years ranging from faulty battery to failed welds and driver seat which moves slightly sideways when cornering and over speed bumps. Its been in 4 times for the seat to get fixed but it seems to get worse evertime the get there hands on it. The main issue I have is a query about is a faulty auto handbrake. It's been in twice to get fixed and apparently it needs a new part which I have been told will take 9 weeks for delivery as they are on back order. It will not work sometimes several times a day. So, I was wondering if it is safe/legal to drive a car with a handbrake that doesn't work properly?
Where I park for work is a slight hill and no kerbs to turn wheel into for safety, and nowhere near is there a flat area to park. 
I'm on a pcp 3 year deal through rci finance and annoyed that im paying for a car that's not 100%. I've been on to Nissan numerous times but they keep saying just take it to garage and they will fix the issues but it they never do.
I'm very frustrated with the car. 
Any advice would be great please.
Thanks

996TT02

3,308 posts

140 months

Thursday 18th October 2018
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Will hold on gear, if you want to feel more reassured, chock one wheel.

t400ble

1,804 posts

121 months

Thursday 18th October 2018
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Leave it in gear. Give them a hard time on social media

bean208

Original Poster:

6 posts

66 months

Thursday 18th October 2018
quotequote all
Hi,

I've spoken to head office a few times over the issues I've had over last 18 months but they kept saying to take it back in to get fixed and the warranty will cover the costs. It was in on Monday 15th October to get fixed but they said it would be 9 weeks for the part for the handbrake as they are on back order. I've emailed Nissan this morning about it and am waiting for the case manager's reply. I was just wondering if it's legal to drive with a faulty handbrake for insurance purposes etc.
Thanks

anonymous-user

54 months

Thursday 18th October 2018
quotequote all
bean208 said:
Hi, 

I was just looking for some advice about my Nissan qashqai. 
I bought the car new in 2016 and have had numerous problems over the 2 years ranging from faulty battery to failed welds and driver seat which moves slightly sideways when cornering and over speed bumps. Its been in 4 times for the seat to get fixed but it seems to get worse evertime the get there hands on it. The main issue I have is a query about is a faulty auto handbrake. It's been in twice to get fixed and apparently it needs a new part which I have been told will take 9 weeks for delivery as they are on back order. It will not work sometimes several times a day. So, I was wondering if it is safe/legal to drive a car with a handbrake that doesn't work properly?
Where I park for work is a slight hill and no kerbs to turn wheel into for safety, and nowhere near is there a flat area to park. 
I'm on a pcp 3 year deal through rci finance and annoyed that im paying for a car that's not 100%. I've been on to Nissan numerous times but they keep saying just take it to garage and they will fix the issues but it they never do.
I'm very frustrated with the car. 
Any advice would be great please.
Thanks
We've had numerous issues with our Qashqai purchased from Glyn Hopkin as well. Much like yourself they keep telling us to bring it in and they'll fix it and each time they never do. Went in for a service a couple of weeks ago and I specifically mentioned the ongoing faults. The service tech then sent me a video highlighting the issues even though I'd told them already. They then tried to charge me to fix but as it's been going on so long the latest is they will deal with the issues and have 'ordered the parts in' which is probably total BS. We will NEVER buy another Nissan product again after this. I've had better service from bomb site second hand car dealers!

bean208

Original Poster:

6 posts

66 months

Thursday 18th October 2018
quotequote all
Does anyone know if it's illegal to drove with a faulty handbrake that doesn't work sometimes for insurance purposes etc?

thatdude

2,655 posts

127 months

Thursday 18th October 2018
quotequote all
bean208 said:
Does anyone know if it's illegal to drove with a faulty handbrake that doesn't work sometimes for insurance purposes etc?
Possibly.

Your best bet might be to ring up the insurance company and get their advice on it. In my opinion, as it is an item that is checked for the MoT test, and a resulting under-performing handbrake would constitut a fail and therefore an un-roadworthy vehicle, it may well be a point at which an insurance company could invalidate your insurance - for example, if during a hill-start you roll back and hit the vehicle behind, or if the vehicle rolls down a hill when parked into another vehicle / pedestrian / etc.


dirty doug

483 posts

195 months

Thursday 18th October 2018
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I have a 2015 QQ and have had some similar issues OP

My drivers seat also has the creak when cornering, speed bumps etc. Tell the dealer to fix it - do they f...

However the handbrake issue I had was due to a faulty battery - the handbrake was only coming on, on one side.
This is due to the battery not having enough 'juice' to power both sides.

I had a new battery which cured the issue.

But I also still charge my battery every 6-8 weeks or so, as I think some electrons are not going/doing what they should

bean208

Original Poster:

6 posts

66 months

Thursday 18th October 2018
quotequote all
ruprechtmonkeyboy said:
We've had numerous issues with our Qashqai purchased from Glyn Hopkin as well. Much like yourself they keep telling us to bring it in and they'll fix it and each time they never do. Went in for a service a couple of weeks ago and I specifically mentioned the ongoing faults. The service tech then sent me a video highlighting the issues even though I'd told them already. They then tried to charge me to fix but as it's been going on so long the latest is they will deal with the issues and have 'ordered the parts in' which is probably total BS. We will NEVER buy another Nissan product again after this. I've had better service from bomb site second hand car dealers!
I agree, I'm using my daughter's 13 year old Renault Clio that cost a grand and it's great not having any rattles or seats moving and a handbrake that works!

Francis85

176 posts

68 months

Friday 19th October 2018
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9 weeks for a safety feature part from Renault - Nissan group? Is it a joke?

bean208

Original Poster:

6 posts

66 months

Friday 19th October 2018
quotequote all
Francis85 said:
9 weeks for a safety feature part from Renault - Nissan group? Is it a joke?
No joke, apparently there is no stock anywhere in Europe. I was told it will take 9 weeks for delivery as they are on back order.