Completion complete, white goods removed
Discussion
The moment it was discovered the solicitor should have been informed and it left in their hands. It’s really very simple.
If they’ve done it by mistake then they will fix it and it won’t be a problem in regards to your relationship with your neighbour. If they are thriving scum then they will fix it. And it won’t change your future relationship with your neighbours as they are scum. If anything it will set out that you aren’t for being bent over.
It all should have been resolved within 24 hours of discovery.
If they’ve done it by mistake then they will fix it and it won’t be a problem in regards to your relationship with your neighbour. If they are thriving scum then they will fix it. And it won’t change your future relationship with your neighbours as they are scum. If anything it will set out that you aren’t for being bent over.
It all should have been resolved within 24 hours of discovery.
DonkeyApple said:
The moment it was discovered the solicitor should have been informed and it left in their hands. It’s really very simple.
If they’ve done it by mistake then they will fix it and it won’t be a problem in regards to your relationship with your neighbour. If they are thriving scum then they will fix it. And it won’t change your future relationship with your neighbours as they are scum. If anything it will set out that you aren’t for being bent over.
It all should have been resolved within 24 hours of discovery.
"solicitor"..................... "resolved within 24 hours" If they’ve done it by mistake then they will fix it and it won’t be a problem in regards to your relationship with your neighbour. If they are thriving scum then they will fix it. And it won’t change your future relationship with your neighbours as they are scum. If anything it will set out that you aren’t for being bent over.
It all should have been resolved within 24 hours of discovery.
Simpo Two said:
Vaud said:
dickymint said:
"solicitor"..................... "resolved within 24 hours"
No problem for a good solicitor. But many people pay as little as possible and get what they pay for.My rule is what would I do / expect if it was the other way around.
If I'd sold my old house and my new neighbour came around saying that I'd signed the form saying I was leaving everything, I'd be doing everything I could to appease them.
The easy option would be to offer them the goods back - possibly one kitchen full immediately and the second when I'd had time to get replacements, or say half the cost for new items.
If I'd sold my old house and my new neighbour came around saying that I'd signed the form saying I was leaving everything, I'd be doing everything I could to appease them.
The easy option would be to offer them the goods back - possibly one kitchen full immediately and the second when I'd had time to get replacements, or say half the cost for new items.
V8RX7 said:
My rule is what would I do / expect if it was the other way around.
If I'd sold my old house and my new neighbour came around saying that I'd signed the form saying I was leaving everything, I'd be doing everything I could to appease them.
The easy option would be to offer them the goods back - possibly one kitchen full immediately and the second when I'd had time to get replacements, or say half the cost for new items.
This!If I'd sold my old house and my new neighbour came around saying that I'd signed the form saying I was leaving everything, I'd be doing everything I could to appease them.
The easy option would be to offer them the goods back - possibly one kitchen full immediately and the second when I'd had time to get replacements, or say half the cost for new items.
It's what sounds very loud alarm bells to me. And a comment such as "don't know what they're doing" by the OP.
I would like to be pleasantly surprised that he's not being taken for a ride.
I can't believe (as other's have observed) that the removers would have removed fitted white goods without specific instruction.
jet_noise said:
V8RX7 said:
My rule is what would I do / expect if it was the other way around.
If I'd sold my old house and my new neighbour came around saying that I'd signed the form saying I was leaving everything, I'd be doing everything I could to appease them.
The easy option would be to offer them the goods back - possibly one kitchen full immediately and the second when I'd had time to get replacements, or say half the cost for new items.
This!If I'd sold my old house and my new neighbour came around saying that I'd signed the form saying I was leaving everything, I'd be doing everything I could to appease them.
The easy option would be to offer them the goods back - possibly one kitchen full immediately and the second when I'd had time to get replacements, or say half the cost for new items.
It's what sounds very loud alarm bells to me. And a comment such as "don't know what they're doing" by the OP.
I would like to be pleasantly surprised that he's not being taken for a ride.
I can't believe (as other's have observed) that the removers would have removed fitted white goods without specific instruction.
dickymint said:
We've not yet discovered if they were "fitted" though have we? Big difference between 'fixtures' and 'fittings'.
fat80b said:
The property form that listed everything included in the sale included a bunch of white goods that were missing
Have we seen the exact words of the contract?
jet_noise said:
Have we seen the exact words of the contract?
The goods were listed in the standard property information form you fill in when selling where they ticked the "included" box for all of them.They weren't fitted appliances as such - i.e. not integrated appliances in a fitted kitchen but were free standing with spaces left between the kitchen units.
jet_noise said:
And a comment such as "don't know what they're doing" by the OP..
This comment was purely down to the fact that the vendors last bought and sold a house 40 years ago and have made several mistakes during the process. We had our offer accepted in May and it has taken all this time to get to completion due to a right of way issue that was finally resolved after the vendor produced a doc last week that cleared it all up... Why it took so long I do not know?This was also after they "forgot" to include a piece of the property that was purchased separately 25 years ago.
It has been quite frustrating.
CorradoTDI said:
How are you cooking / refrigerating food currently?
We are away for the Christmas break, hence not being able to go round and ask them politely so no actual cooking/refrigerating currently going on. Plan to actually move into the property immediately after New Year. We need to decide if buying replacements in the January sales is a good idea or not.
dickymint said:
fat80b if you can be arsed to phone and complain about a couple of quid postage then 
sort this f
king mess out!!
Good snooping sort this fking mess out!!
As to what I have now done - I went via the solicitor as we couldn't go round and knock on the door to ask them politely. My solicitor has contacted the other side and pointed out that the items were marked as included on the PIF. This was done on Christmas Eve so I think we are now stuck until the first week after the new year for a response.
fat80b said:
jet_noise said:
Have we seen the exact words of the contract?
The goods were listed in the standard property information form you fill in when selling where they ticked the "included" box for all of them.They weren't fitted appliances as such - i.e. not integrated appliances in a fitted kitchen but were free standing with spaces left between the kitchen units.
What you choose to next is entirely up to you
Good luck
Exactly. They have been informed, correctly, by the solicitor. It will not be the first time on the planet that items included in the sale have subsequently been taken by the vendor, whether deliberatelybor accidentally. There will be a neat and efficient procedure for this and I suspect that as they have rendered the property uninhabitable by their actions it is not going to be a complex resolution process as their failure to respond promptly and efficiently to resolve is going to force the OP into buying new replacements that they will be funding.
I used the direct approach when we bought our house last year.
We put an offer in and one of those was on the basis of the gas fire stove in the front room.
Come point of eye balling the fixtures and fittings we saw that they stated it wasn't included.
Pinged back and forth between the solicitors with my solicitor even suggesting that I should just forget about it as it's a small cost compared to the house.
Instead, I called the estate agent and he gave me the vendors number after explaining the situation.
I spoke to the vendors and we agreed that if they were taking the fire place we would have all the white goods (brand new samsungs) as a compromise.
So my lesson is, just have a conversation, people are clueless / forgetful / chancers / charlatans in isolation but when approached sometimes change their tune.
If you fall out with your neighbours by just asking, then it's a sure sign that eventually you will have some sort of stupid dispute in the future. You also have a lot more to lose so have a mature conversation and I'm sure you will come out the other side.
We put an offer in and one of those was on the basis of the gas fire stove in the front room.
Come point of eye balling the fixtures and fittings we saw that they stated it wasn't included.
Pinged back and forth between the solicitors with my solicitor even suggesting that I should just forget about it as it's a small cost compared to the house.
Instead, I called the estate agent and he gave me the vendors number after explaining the situation.
I spoke to the vendors and we agreed that if they were taking the fire place we would have all the white goods (brand new samsungs) as a compromise.
So my lesson is, just have a conversation, people are clueless / forgetful / chancers / charlatans in isolation but when approached sometimes change their tune.
If you fall out with your neighbours by just asking, then it's a sure sign that eventually you will have some sort of stupid dispute in the future. You also have a lot more to lose so have a mature conversation and I'm sure you will come out the other side.
DonkeyApple said:
and I suspect that as they have rendered the property uninhabitable by their actions
this is what I was thinking about - as it happens the OP hasn't been badly affected but this could have been a tale of a somewhat ruined christmas, what kind of person does that... The ones I've dealt with, their "little mistakes" are never not in their own favour!fat80b said:
This comment was purely down to the fact that the vendors last bought and sold a house 40 years ago and have made several mistakes during the process. We had our offer accepted in May and it has taken all this time to get to completion due to a right of way issue that was finally resolved after the vendor produced a doc last week that cleared it all up... Why it took so long I do not know?
This was also after they "forgot" to include a piece of the property that was purchased separately 25 years ago.
It has been quite frustrating.
You said the sellers are going to be your neighbours - have they had a new place built in the grounds?This was also after they "forgot" to include a piece of the property that was purchased separately 25 years ago.
It has been quite frustrating.
hairyben said:
this is what I was thinking about - as it happens the OP hasn't been badly affected but this could have been a tale of a somewhat ruined christmas, what kind of person does that... The ones I've dealt with, their "little mistakes" are never not in their own favour!
Finally have an update (as I hate threads that don't reach a conclusion).Our Solicitor contacted their Solicitor just before Christmas - We never heard back from their Solicitor.
However, in the first week of Jan, we did get a call from the Estate Agent to try and resolve it.
Everyone struggled to get a view as to what would be an acceptable amount for both sides bearing in mind the fact that the items removed were fairly old but the replacement cost was fairly high.
They were apparently apologetic and claimed it was an innocent mistake and initially offered £400 as a gesture for the 7 items as gumtree and anyvan could see equivalent replacements for this amount.....
My solicitor reckoned that 1/2 new cost of 7 items might be "reasonable", so I suggested nearer to £1500 would be about right.
They came back with an offer of £1K.
I felt that we could have increased the amount a bit but that arguing over a few quid either way would be a mistake so we accepted this offer.
They dropped a cheque and a card through our door on Monday and I cashed it yesterday. The wife was slightly annoyed that the card didn't seem very apologetic but I couldn't really care less.
In terms of replacements, we bought several new bottom of the range items a couple of weeks ago (before coming to an agreement) and have yet to get a cooker...... I've already spent more than £1K on these but at least we have a working washing machine etc...
Are we better or worse off than we would have been if they hadn't removed the items in the first place? We are slightly worse off financially but probably slightly better off appliance wise (new and clean vs old and dirty). It was definitely inconvenient and we ended up panic buying appliances just to be able to move in which annoyed my "like to do research first" gene. We have yet to see / speak to the neighbours so don't have any view yet as to the effect on neighbourly relations.
fat80b said:
We have yet to see / speak to the neighbours so don't have any view yet as to the effect on neighbourly relations.
You have been very pragmatic... not sure I would have been so kind!Taking the long view, if you are now accepting the offer, I'd drop a bottle of wine round and wish them a happy new year to draw a line under it.
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