Octopus energy company. Anyone use 'em?
Discussion
babelfish said:
Why do they take the DD monthly (around the 28th in our case) but bill on an irregular basis.
i.e:
14//10/20
08/11/20
07/12/20
27/12/20
20/01/21
18/02/21
This means you go in and out of their "credit" limit so they try and increase your DD
Why don't they just bill monthly????
I had slightly odd billing at first for a few months but settled down and It's now always the 6th. I've found them very responsive on social media if you want to ask them to check why.i.e:
14//10/20
08/11/20
07/12/20
27/12/20
20/01/21
18/02/21
This means you go in and out of their "credit" limit so they try and increase your DD
Why don't they just bill monthly????
SpeckledJim said:
A500leroy said:
you always pay a little more for fixed, but April is just around the corner and those flexibles will rise
Why is fixed better then?A500leroy said:
SpeckledJim said:
A500leroy said:
you always pay a little more for fixed, but April is just around the corner and those flexibles will rise
Why is fixed better then?craigjm said:
Is anyone on their agile tariff and care to comment?
Bailed out of Agile onto Go in December when the prices got a bit crazy - it gives me enough cheap time to charge my car without having to worry too much about putting the kettle on at the wrong time of dayI do like Agile as a concept though
Toaster Pilot said:
craigjm said:
Is anyone on their agile tariff and care to comment?
Bailed out of Agile onto Go in December when the prices got a bit crazy - it gives me enough cheap time to charge my car without having to worry too much about putting the kettle on at the wrong time of dayI do like Agile as a concept though
How do you get notified of the price change? Do you get a text message every half an hour or is there an app?
Edited by craigjm on Tuesday 23 March 21:37
craigjm said:
Is anyone on their agile tariff and care to comment?
Even with the bonkers prices this winter our average has been around 13p/kWh. That’s nearly double what we averaged last winter but I’ve been checking elsewhere and no-one is doing a normal tariff anywhere near that. Have an EV but minimal miles and charging through lockdown. Just normal family household usage with us both WFH, only adjustment is hitting the delay button on washing machine, tumble dryer or dishwasher if it’s between 4 and 7pm.
Kept our DD the same since joining on flexible, have just asked for £300 back as it was getting way too high.
Edited by sjg on Tuesday 23 March 22:51
sjg said:
Even with the bonkers prices this winter our average has been around 13p/kWh. That’s nearly double what we averaged last winter but I’ve been checking elsewhere and no-one is doing a normal tariff anywhere near that.
Have an EV but minimal miles and charging through lockdown. Just normal family household usage with us both WFH, only adjustment is hitting the delay button on washing machine, tumble dryer or dishwasher if it’s between 4 and 7pm.
Interesting. I do wonder how their (Octopus's) books look given they were capping you at 35p/kwh or whatever it was, and paying significantly more than that in the market. At one point the wholesale price was £1/kwh, before any transmission/distribution costs, and before any profit margin. Buying at £1 and selling at 35p doesn't make much money. Have an EV but minimal miles and charging through lockdown. Just normal family household usage with us both WFH, only adjustment is hitting the delay button on washing machine, tumble dryer or dishwasher if it’s between 4 and 7pm.
craigjm said:
Toaster Pilot said:
craigjm said:
Is anyone on their agile tariff and care to comment?
Bailed out of Agile onto Go in December when the prices got a bit crazy - it gives me enough cheap time to charge my car without having to worry too much about putting the kettle on at the wrong time of dayI do like Agile as a concept though
How do you get notified of the price change? Do you get a text message every half an hour or is there an app?
Edited by craigjm on Tuesday 23 March 21:37
It's a shame, as I really like the principle of helping manage (in a tiny way!) load on the grid to save me money, and help grid load balancing, I think it's just too variable for most to plan / work around. Some will cope, most not, I suspect.
Go Faster offers a much more stable tariff to plan around, including charging and EV, and is fractionally cheaper (pennies per day), but still a huge chunk cheaper that the "flat" tariffs (almost ponds per day).
Condi said:
sjg said:
Even with the bonkers prices this winter our average has been around 13p/kWh. That’s nearly double what we averaged last winter but I’ve been checking elsewhere and no-one is doing a normal tariff anywhere near that.
Have an EV but minimal miles and charging through lockdown. Just normal family household usage with us both WFH, only adjustment is hitting the delay button on washing machine, tumble dryer or dishwasher if it’s between 4 and 7pm.
Interesting. I do wonder how their (Octopus's) books look given they were capping you at 35p/kwh or whatever it was, and paying significantly more than that in the market. At one point the wholesale price was £1/kwh, before any transmission/distribution costs, and before any profit margin. Buying at £1 and selling at 35p doesn't make much money. Have an EV but minimal miles and charging through lockdown. Just normal family household usage with us both WFH, only adjustment is hitting the delay button on washing machine, tumble dryer or dishwasher if it’s between 4 and 7pm.
JonChalk said:
I tried it for 4 months from October to February. In conjunction with Octopus Watch & Octopus compare it's possible to get notifications and plan accordingly, but after some discussion with OH about (our own) restrictions it imposed on usage, we decided to switch to a Go Faster tariff.
It's a shame, as I really like the principle of helping manage (in a tiny way!) load on the grid to save me money, and help grid load balancing, I think it's just too variable for most to plan / work around. Some will cope, most not, I suspect.
Go Faster offers a much more stable tariff to plan around, including charging and EV, and is fractionally cheaper (pennies per day), but still a huge chunk cheaper that the "flat" tariffs (almost ponds per day).
Hmm I don’t have an EV so I’m not sure go would work for me. My thought was that the agile tariff would mean you would restrict your usage at certain times (like 1600-1900) each day and then benefit from cheaper costs at other times.It's a shame, as I really like the principle of helping manage (in a tiny way!) load on the grid to save me money, and help grid load balancing, I think it's just too variable for most to plan / work around. Some will cope, most not, I suspect.
Go Faster offers a much more stable tariff to plan around, including charging and EV, and is fractionally cheaper (pennies per day), but still a huge chunk cheaper that the "flat" tariffs (almost ponds per day).
I have spent the last few years living in South Africa where they practice load shedding, actually kicking you off the grid at certain times for 2-4 hours at a time, to balance the grid and it’s surprising how quickly you get used to it. Just wondering if the saving is worth it
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