Octopus energy company. Anyone use 'em?

[alangla]

onetwothreefour said:

Octopus not quite as cheap as they used to be? - I'm just coming to the end of a 1yr fix for gas and elec (basic fixed tariff, no time-of-day variation, not intelligent, etc.). We don't have an EV or batteries, but a small PV solar array. EON are now catching octopus on the SEG (13p for EON customers vs. 15p for Octopus) and their fixed tariffs are cheaper. Is the shine starting to come off octopus or am I just the sort of customer they're not really interested in? (South coast)

I’ve just left for Fuse. £15/month a difference versus Octopus, albeit with an exit fee. If it had been a fiver or something I’d probably have stayed, but the gap was just too big

[.:ian:.]

onetwothreefour said:

Octopus not quite as cheap as they used to be? - I'm just coming to the end of a 1yr fix for gas and elec (basic fixed tariff, no time-of-day variation, not intelligent, etc.). We don't have an EV or batteries, but a small PV solar array. EON are now catching octopus on the SEG (13p for EON customers vs. 15p for Octopus) and their fixed tariffs are cheaper. Is the shine starting to come off octopus or am I just the sort of customer they're not really interested in? (South coast)

I was on a 21p fixed tariff, but when that ended it the alternative was nearly 26p. The standing charge was 20p/day cheaper, but that wouldn't offset the large uplift on the kwh rate. I moved to agile, which seems favourable at the moment, at least, despite no battery, solar, etc, its saved me £26/month so far.

Agile buddy also lists EON freephase dynamic, which seems like it would be another £10/month cheaper than Agile, with 20p/day off the standing charge, so around £16/month saving.

[jinkster]

My deal ends 17th January. Thinking of jumping ship to EON.NEXT which seems cheaper on comparison sites.

[Ubiquitous2024]

Sixteen Stone said:

Tried to get a cheaper rate for my wife's business. Over the next ten days got quotes which gave ever increasing rises and confusing information. They could not come up with a 'final' quote which may have been tempting to switch.

Have been with Octopus for some time now and was always impressed with the communication and rapid answering of queries, But for the last six weeks no communication at all. No meter reading reminders, no acknowledgment of one off payments, no email to say 'your bill is ready' etc. I have emailed them about this but nothing. Radio silence from Octopus. Disappointment abounds.

Standard Octopus service these days. I struggled to get any responses in Sunmer to ongoing issues. Emails ignored, calls answered but unresolved. Nothing like what it was.

[tamore]

i think having huge number of customers migrating from companies that went pop has had an impact on their CS.

[ooid]

I can't get any free cafe Nero anymore with their app? Always says it's run out and more code tomorrow but looks like fugazzi fugazza?

[RotorRambler]

ooid said:

I can't get any free cafe Nero anymore with their app? Always says it's run out and more code tomorrow but looks like fugazzi fugazza?

They land at 6am I believe
I was up, remembered, hit the button at 0615 & got the code.
(Vodafone Nero @£1 also today)
I may take the wife out later!

[Saleen836]

alangla said:

onetwothreefour said:

Octopus not quite as cheap as they used to be? - I'm just coming to the end of a 1yr fix for gas and elec (basic fixed tariff, no time-of-day variation, not intelligent, etc.). We don't have an EV or batteries, but a small PV solar array. EON are now catching octopus on the SEG (13p for EON customers vs. 15p for Octopus) and their fixed tariffs are cheaper. Is the shine starting to come off octopus or am I just the sort of customer they're not really interested in? (South coast)

I ve just left for Fuse. £15/month a difference versus Octopus, albeit with an exit fee. If it had been a fiver or something I d probably have stayed, but the gap was just too big

After reading your post I looked at Fuse, they are cheaper than my current tariff with BG but as I am such a low user of gas/electric there is no point swapping due to the exit fee from BG

[journeymanpro]

I've gone octopus tracker for gas and edf freephase for electric.

Averaged 12.6p kwh for electric in December. No solar or batteries.

Gas sits around 5p kwh but changes daily.

[Somebody]

journeymanpro said:

I've gone octopus tracker for gas and edf freephase for electric.

Averaged 12.6p kwh for electric in December. No solar or batteries.

Interested to know if you have an EV? I'm averaging 18p/kWh with an EV and a PHEV on IOG.

[journeymanpro]

Somebody said:

Interested to know if you have an EV? I'm averaging 18p/kWh with an EV and a PHEV on IOG.

No ev, battery or solar. Shift as much load as possible to the cheap times. Tomorrow's rates below for example.

[RotorRambler]

More than happy with IOG/Ohme
Whole house/Ev/Phev(3 pin plug, car schedule starts at midnight) averaged 13.xp Kwh last year, without trying too hard.
11500 miles in EV, £239 for the year.



I forgot to plug it in last night & a long journey later. I told Ohme to add 80% by 7am tomorrow. It s charging now & 7pKwh until midday. Their choice, must be spare stuff !

[Road2Ruin]

Our average usually loiters between 7.1p - 8.1p pkwh. Ev, battery, Solar. Total last year was £456 less £256 export, so £200 for the year. That includes the standing charge. 4 best house, 4 adults.

[mikey_b]

RotorRambler said:

More than happy with IOG/Ohme
Whole house/Ev/Phev(3 pin plug, car schedule starts at midnight) averaged 13.xp Kwh last year, without trying too hard.
11500 miles in EV, £239 for the year.



I forgot to plug it in last night & a long journey later. I told Ohme to add 80% by 7am tomorrow. It s charging now & 7pKwh until midday. Their choice, must be spare stuff !

It’s 1pm on 1st Jan, right now the grid price is 3.87p/kWh. No wonder they’re happy to sell it to you for 7p.

You can see the live price/generation mix etc here: https://grid.iamkate.com/

[RotorRambler]

mikey_b said:

It s 1pm on 1st Jan, right now the grid price is 3.87p/kWh. No wonder they re happy to sell it to you for 7p.

You can see the live price/generation mix etc here: https://grid.iamkate.com/

Interesting site, tks
Car is charging now, but grid price 8.1
Swings & roundabouts

[SpeckledJim]

mikey_b said:

RotorRambler said:

More than happy with IOG/Ohme
Whole house/Ev/Phev(3 pin plug, car schedule starts at midnight) averaged 13.xp Kwh last year, without trying too hard.
11500 miles in EV, £239 for the year.



I forgot to plug it in last night & a long journey later. I told Ohme to add 80% by 7am tomorrow. It s charging now & 7pKwh until midday. Their choice, must be spare stuff !

It s 1pm on 1st Jan, right now the grid price is 3.87p/kWh. No wonder they re happy to sell it to you for 7p.

You can see the live price/generation mix etc here: https://grid.iamkate.com/

And the suppliers are selling it to most people for an average of 27!

[Phooey]

Typical but expected price rises. New to Tracker so learning..

[cadmunkey]

journeymanpro said:

No ev, battery or solar. Shift as much load as possible to the cheap times. Tomorrow's rates below for example.

That tariff looks very interesting.

[Greenmantle]

cadmunkey said:

journeymanpro said:

No ev, battery or solar. Shift as much load as possible to the cheap times. Tomorrow's rates below for example.

That tariff looks very interesting.

Certainly does for people who WFH.
I could do all my stuff during my normal day (washing & tumble drying; cooking) go to the local gym at 4pm; school run at 5:30pm; back home at 6:30pm. I could save a packet and still be nice and toasty!

[RacingStripes]

Greenmantle said:

cadmunkey said:

journeymanpro said:

No ev, battery or solar. Shift as much load as possible to the cheap times. Tomorrow's rates below for example.

That tariff looks very interesting.

Certainly does for people who WFH.
I could do all my stuff during my normal day (washing & tumble drying; cooking) go to the local gym at 4pm; school run at 5:30pm; back home at 6:30pm. I could save a packet and still be nice and toasty!

I checked that for me on the day that poster put it up and was nothing like that price in my area. And tomorrow looks a bit crap.



I think id struggle to move the evening cooking times with 2 kids under 5 too so probably give that a miss.