Waste Dumped in Communal Bin Store - Tenant Denying Was Him
Discussion
romeogolf said:
The CCTV footage they sent me if it helps:
Clip one - Machine being carried to bin store: https://drive.google.com/open?id=1VF7nDPOb_p140Hvd...
Clip two - Machine being carried out of basement car park. The fob doesn't work (my flat doesn't have a parking space in this car park, so the fob wouldn't open the door) and they get someone else to open it: https://drive.google.com/open?id=1pBHyhi9V4mZtxHqY...
Surely the second footage vindicates it??Clip one - Machine being carried to bin store: https://drive.google.com/open?id=1VF7nDPOb_p140Hvd...
Clip two - Machine being carried out of basement car park. The fob doesn't work (my flat doesn't have a parking space in this car park, so the fob wouldn't open the door) and they get someone else to open it: https://drive.google.com/open?id=1pBHyhi9V4mZtxHqY...
So glad I'm out of Leasehold and ridiculous charges!
OP - if they'd charged something reasonable (let's say £50) for the removal then I'd say pay it and move on but since they are clearly taking the piss with the charge refuse it ... it's hard to see them taking this anywhere near court.
I'd then sell the flat and buy something freehold to rent out
OP - if they'd charged something reasonable (let's say £50) for the removal then I'd say pay it and move on but since they are clearly taking the piss with the charge refuse it ... it's hard to see them taking this anywhere near court.
I'd then sell the flat and buy something freehold to rent out
romeogolf said:
The CCTV footage they sent me if it helps:
Clip two - Machine being carried out of basement car park. The fob doesn't work (my flat doesn't have a parking space in this car park, so the fob wouldn't open the door) and they get someone else to open it: https://drive.google.com/open?id=1pBHyhi9V4mZtxHqY...
Shouldn't the fob being denied access to the car park appear on the log?Clip two - Machine being carried out of basement car park. The fob doesn't work (my flat doesn't have a parking space in this car park, so the fob wouldn't open the door) and they get someone else to open it: https://drive.google.com/open?id=1pBHyhi9V4mZtxHqY...
Herbs said:
I would also point out how did the washing machine get into the car park in the first place. if it hasn't come from your flat and your fob doesn't give access to the car park then it rules out the argument he has let a mate dump it there.
This is a crucial question. Your flat has no access to the car park. The machine was carried OUT of the car park, ipso facto it must have gone in somehow. How if your tenant cannot access the car park?Richie C said:
They look to be wearing the same colour shirt, and you can clearly see one is wearing an ID tag, possible that they may be delivery guys?
"ID Tag"? Just a logo on the shirt, I think. And he's going to have a bad back very quickly if he keeps lifting like that.I'd bet they're residents, and that lady-in-blue-on-the-phone probably knows their faces.
There may be more data you could dig out of their logs/CCTV system (including the moment where the tag is used on the other door 14 seconds later!) but you're only going to get this with the goodwill of the management company. Sigh...
silentbrown said:
Richie C said:
They look to be wearing the same colour shirt, and you can clearly see one is wearing an ID tag, possible that they may be delivery guys?
"ID Tag"? Just a logo on the shirt, I think. And he's going to have a bad back very quickly if he keeps lifting like that.I'd bet they're residents, and that lady-in-blue-on-the-phone probably knows their faces.
There may be more data you could dig out of their logs/CCTV system (including the moment where the tag is used on the other door 14 seconds later!) but you're only going to get this with the goodwill of the management company. Sigh...
craigjm said:
The date of the fob records and the CCTV dont match.
Jos Notstoppen said:
Maybe I am missing something here but the fob entries in question are for the 14 April but the video of them leaving the garage is timestamped 18 April. Why?
You're confusing the phone recording of the screen with the original video. The original material has burnt-in timestamp clearly showing 14th. 
My money is on someone from another flat has a key fob programmed the same as your tenant.
If they only give access to the front door etc and not the individual flat the you would never know (and the person handing them out might not see much reason to pay attention to the actual numbers).
Regardless I would be going with the approach of your CCTV clearly shows that is not my tenant or washing machine. Case closed.
If they only give access to the front door etc and not the individual flat the you would never know (and the person handing them out might not see much reason to pay attention to the actual numbers).
Regardless I would be going with the approach of your CCTV clearly shows that is not my tenant or washing machine. Case closed.
It looks like they keep a lot of days or weeks worth of data on the fob usage (possible angle of GDPR there!) so I would ask the tenant to make a number of entries to the fob controlled doors and bin store over a few days using both fobs that he has, and get him to record very precisely the times and which fob he used at which door on each occasion. Then tell the management that you want to audit that his accesses are indeed his fobs and ask the management company for the logs again for those few days, and compare again, just to be sure that his fob use matches what they say (don't provide them the times, let them provide the full log again). If anything doesn't match then ask them to provide the CCTV for the mismatches. Bear in mind that we're in British Summer Time now which may throw the timestamps in the logs off by an hour depending how they have it set up.
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