Drayton Wiser - Hints and Tips Thread

Drayton Wiser - Hints and Tips Thread

Author
Discussion

BlindedByTheLights

1,249 posts

97 months

Monday 26th December 2022
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Does anyone else’s app keep signing them out every few days? Very annoying as you can’t use iOS password manager to sign back in either.

B'stard Child

Original Poster:

28,396 posts

246 months

Monday 26th December 2022
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BlindedByTheLights said:
Does anyone else’s app keep signing them out every few days? Very annoying as you can’t use iOS password manager to sign back in either.
It's done it to me once since September when I installed the app but I think that it was because the upgrade to the App

BlindedByTheLights

1,249 posts

97 months

Monday 26th December 2022
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B'stard Child said:
BlindedByTheLights said:
Does anyone else’s app keep signing them out every few days? Very annoying as you can’t use iOS password manager to sign back in either.
It's done it to me once since September when I installed the app but I think that it was because the upgrade to the App
Just double checked and I’m on the latest iOS version, probably happens once a week across both devices at the moment

kambites

67,560 posts

221 months

Monday 26th December 2022
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Mine started signing me out when the app upgraded recently (on Android). Fortunately Android seems to be storing my username and password so it's just a question of clicking on the "login" button.

juggsy

1,428 posts

130 months

Tuesday 27th December 2022
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BlindedByTheLights said:
Does anyone else’s app keep signing them out every few days? Very annoying as you can’t use iOS password manager to sign back in either.
Yes, although weirdly to my wife more than me (we share the same credentials as Wiser doesn’t have the concept of different users).

Most often happens when most inconvenient too!

BigBen

11,641 posts

230 months

Tuesday 24th January 2023
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I have a few TRVs that are absolutely chewing through batteries. They are not the furthest from the hub but close to it although I do have a signal booster between the two. I have made sure I used decent branded batteries as I have had poor results with cheap cells in the past

Any ideas?

Ben

peew

107 posts

170 months

Tuesday 24th January 2023
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I had similar, I reset the learn of the valve by holding it to + and it opens fully. Then holding it to minus makes it learn the bottom position

Fastdruid

8,642 posts

152 months

Thursday 26th January 2023
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juggsy said:
AW10 said:
I notice the Wiser thermostats detect the humidity but can't find a way to read the humidity within the app?

And is there a way to see what the signal strength is for each Wiser device?
When I had continued TRV signal drop outs (despite being near the hub), I spoke to support and they sent me a spreadsheet of all the devices in my system and their signal strength. Seems crazy they can’t just show that in the app, and that they have to go into the backend to retrieve this data.

If you integrate it with Home Assistant you can see that data for yourself.




B'stard Child said:
BlindedByTheLights said:
Is there any way to display humidity like most of the other systems please?
Not that I am aware of - displays it on the Room stat unit only
This on the other hand...can't see it even in Home Assistant.


Fore Left

1,418 posts

182 months

Friday 27th January 2023
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Fastdruid said:
juggsy said:
AW10 said:
I notice the Wiser thermostats detect the humidity but can't find a way to read the humidity within the app?

And is there a way to see what the signal strength is for each Wiser device?
When I had continued TRV signal drop outs (despite being near the hub), I spoke to support and they sent me a spreadsheet of all the devices in my system and their signal strength. Seems crazy they can’t just show that in the app, and that they have to go into the backend to retrieve this data.

If you integrate it with Home Assistant you can see that data for yourself.

When I first got mine it did show signal strength in the app. They removed it. Probably getting too many support calls about it.

The Home Assistant integration is great. It's a whole new rabbit hole to dive down. You can even get a nice map of the connections. The thread on the HA community is worth following even if you don't have it installed as there's a lot of chat abut Wiser itself.



Oddly, the trv in the same room as the plug doesn't connect through it but the room stat that's pretty close to the hub does

Tommy1000

123 posts

61 months

Friday 27th January 2023
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Fore Left said:
When I first got mine it did show signal strength in the app. They removed it. Probably getting too many support calls about it.

The Home Assistant integration is great. It's a whole new rabbit hole to dive down. You can even get a nice map of the connections. The thread on the HA community is worth following even if you don't have it installed as there's a lot of chat abut Wiser itself.



Oddly, the trv in the same room as the plug doesn't connect through it but the room stat that's pretty close to the hub does
Excuse my ignorance but what benefits would using Home Assistant bring that the Wiser app doesn't have?

Fastdruid

8,642 posts

152 months

Friday 27th January 2023
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Tommy1000 said:
Fore Left said:
When I first got mine it did show signal strength in the app. They removed it. Probably getting too many support calls about it.

The Home Assistant integration is great. It's a whole new rabbit hole to dive down. You can even get a nice map of the connections. The thread on the HA community is worth following even if you don't have it installed as there's a lot of chat abut Wiser itself.



Oddly, the trv in the same room as the plug doesn't connect through it but the room stat that's pretty close to the hub does
Excuse my ignorance but what benefits would using Home Assistant bring that the Wiser app doesn't have?
Automation with other stuff. It's also entirely local and doesn't rely on the cloud. Documentation showing some of it is here: https://github.com/asantaga/wiserHomeAssistantPlat...

You can do automations like detecting you're out and change schedule accordingly, you can integrate other (non-Wiser) thermometers or TRV's into the system, schedule away mode etc.

Some stuff some people have created: https://github.com/asantaga/wiserHomeAssistantPlat...

The forum is here: https://community.home-assistant.io/t/drayton-wise...

ewanjp

367 posts

37 months

Friday 27th January 2023
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Totally clueless on the home assistant stuff, so forgive a stupid question. How does it connect to the hub and the TRVs etc? Do you need to buy another box of tricks and plug into a raspberry pi or something? How does it not conflict with the app?

Fastdruid

8,642 posts

152 months

Friday 27th January 2023
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ewanjp said:
Totally clueless on the home assistant stuff, so forgive a stupid question. How does it connect to the hub and the TRVs etc? Do you need to buy another box of tricks and plug into a raspberry pi or something? How does it not conflict with the app?
Home assistant runs on A.N.Other device, Raspberry Pi, NUC, standalone PC, docker container etc (I started off running it on my NAS but then swapped to a mini-PC that I happened to have).

It connects via the WiFi network to the Wiser hub and from there polls it for the TRV's, thermostats etc.

Essentially think of it as a piece of software that emulates the app (on your phone) but on another device, so it's doing things in parallel, kind of like if you and your partner both having installed the app. If one makes a change the other will see that change reflected in *their* app as soon as it refreshes.

The main advantage to Home Assistant over the myriad of other "smart home" options is that it runs independently of "the cloud" and does not rely on an internet connection. The downside of course being that it needs something to actually run on in your house. The upside being that the manufacturer can't just decide they're no longer going to support the device(s) you have and turn off the cloud side breaking all functionality.

ewanjp

367 posts

37 months

Friday 27th January 2023
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Ah great. That sounds interesting (at least to know the signal strengths). If there is one thing i'm not short of, it's raspberry pi's in drawers!

B'stard Child

Original Poster:

28,396 posts

246 months

Friday 27th January 2023
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ewanjp said:
Ah great. That sounds interesting (at least to know the signal strengths). If there is one thing i'm not short of, it's raspberry pi's in drawers!
They seem to fetch good money of the bay of e

I was looking for one

Fastdruid

8,642 posts

152 months

Friday 27th January 2023
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B'stard Child said:
ewanjp said:
Ah great. That sounds interesting (at least to know the signal strengths). If there is one thing i'm not short of, it's raspberry pi's in drawers!
They seem to fetch good money of the bay of e

I was looking for one
That's because of the shortage of the blasted things. I've been after a Pi4 for almost a year.

juggsy

1,428 posts

130 months

Sunday 5th February 2023
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I’ve noticed that despite wiser calling for heat, it seems to shut off the boiler a degree before the target temp, almost like it’s expecting the house to get up to temp with the residual heat without the boiler running.

This is a pain because if the house is set to 19 but it’s already 18 degrees, the boiler runs for 10 mins and then shuts off, so we don’t actually get any heat. I’d rather it get to temp before shutting off the boiler. Is this normal behaviour for others? I know it’s not the boiler cycling because if I crank the thermostat a half a degree, it kicks into life.

Regbuser

3,493 posts

35 months

Sunday 5th February 2023
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Are you in comfort mode or eco mode?
You could also raise setpoint to reach target.

B'stard Child

Original Poster:

28,396 posts

246 months

Sunday 5th February 2023
quotequote all
juggsy said:
I’ve noticed that despite wiser calling for heat, it seems to shut off the boiler a degree before the target temp, almost like it’s expecting the house to get up to temp with the residual heat without the boiler running.

This is a pain because if the house is set to 19 but it’s already 18 degrees, the boiler runs for 10 mins and then shuts off, so we don’t actually get any heat. I’d rather it get to temp before shutting off the boiler. Is this normal behaviour for others? I know it’s not the boiler cycling because if I crank the thermostat a half a degree, it kicks into life.
Even if you are in Eco Mode it will still do this - just not as frequently and you might get a little more overshoot if you aren't in Eco mode.

It's a result of the Algorithms that the control unit is running

I wonder if you have the same issue as me in that when it stops it also stops the circulation pump - this is a real pain because it means the time taken to drop the return temp down to boiler start point is elongated

I've got a Circulation pump run on box which once I have a separate fuse spur in the Airing cupboard where the pump is it will kick in every time the Wiser controller shuts down the boiler

juggsy

1,428 posts

130 months

Sunday 5th February 2023
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Regbuser said:
Are you in comfort mode or eco mode?
You could also raise setpoint to reach target.
Neither mode is selected. My understanding is eco mode is more about adapting the schedule (something I don’t trust, even my previous nest system didn’t do this well), and comfort is designed to get to the set point at a certain time (rather than turn on the boiler at a certain time to then achieve the set point).

For sure I can raise the set point target, but would be nice if it would just behave as I would expect. Would much rather it shut off when the set point is reached.