New build deviating from plans…

New build deviating from plans…

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Discussion

Elysium

13,809 posts

187 months

Thursday 16th March 2023
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_-XXXX-_ said:
Elysium said:
Apologies for the rubbish iPad mock up, but another poster suggested increasing the height of the newel post as a possible solution.

I think this will sort it out very simply. Hope this helps.

I'd still be measuring the stairs vs the show house to confirm what they are saying is true.
Good advice.

But unless the stair position and dimensions are causing other problems I would say that pushing to have it ripped out and refitted is probably going to be unnecessary.

It looks like a purely cosmetic issue where there is an easy fix that will get the builder out of the hole, look visually acceptable and allow the OP to move on.

I don't think it's going to be the last issue on this build unfortunately and a bit of compromise on this one to maintain a positive relationship might be useful further down the line.



Toaster Pilot

Original Poster:

14,619 posts

158 months

Thursday 16th March 2023
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I’ll definitely require more convincing that it’s just cosmetic - there’s an issue in another room on the ground floor that also suggests things are a bit tighter than they should be, struggling to believe they’re unrelated.

andburg

7,273 posts

169 months

Thursday 16th March 2023
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please dont come back saying they've built the entire house narrower then the specified dimensions.......

OutInTheShed

7,544 posts

26 months

Thursday 16th March 2023
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andburg said:
please dont come back saying they've built the entire house narrower then the specified dimensions.......
More to the point, don't fail to check that!

blueg33

35,808 posts

224 months

Thursday 16th March 2023
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Toaster Pilot said:
I’ll definitely require more convincing that it’s just cosmetic - there’s an issue in another room on the ground floor that also suggests things are a bit tighter than they should be, struggling to believe they’re unrelated.
They have fked this one up!

makes me feel much happier about the odd scrape in the paint that is in our typical snagging list

anonymous-user

54 months

Thursday 16th March 2023
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Are these house builder contracts possible to get out of if it can be proven that the product is way below an acceptable standard (whatever that may be) or not built to spec?



Elysium

13,809 posts

187 months

Thursday 16th March 2023
quotequote all
Toaster Pilot said:
I’ll definitely require more convincing that it’s just cosmetic - there’s an issue in another room on the ground floor that also suggests things are a bit tighter than they should be, struggling to believe they’re unrelated.
That is a worry.

I would probably try and meet a manager there to jointly take some check dimensions to see what you are dealing with.

The contract you posted yesterday gave you some teeth if the area was ‘substantially’ reduced. Substantial is quite poorly defined though.

I am in construction, but not house building, so I have some experience. The trick with all of these things is to keep the pressure on and try to accelerate towards a solution before things become entrenched.




Edited by Elysium on Thursday 16th March 18:44

Toaster Pilot

Original Poster:

14,619 posts

158 months

Thursday 16th March 2023
quotequote all
Will definitely be measuring the next time I’m on site.

The house I’m currently renting is in an earlier phase on the same site. Went around it with a laser measure earlier and compared to the brochure. Very close in dimensions suggesting that they can build to plan when they want to.

I did find that the stud wall between two bedrooms is in the wrong position though laugh

leef44

4,381 posts

153 months

Thursday 16th March 2023
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Oh and also count the bedrooms. If you only count three bedrooms in your four bedroom house then it might be worth adding it to the snag list biggrin

blueg33

35,808 posts

224 months

Friday 17th March 2023
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I would be looking to exit from contract. It looks like material differences in size. Op, don’t accept the stock phrase “it’s within tolerance”

anonymous-user

54 months

Friday 17th March 2023
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blueg33 said:
I would be looking to exit from contract. It looks like material differences in size. Op, don’t accept the stock phrase “it’s within tolerance”
Exactly what I’d be aiming to do in the circumstances.

Escort3500

11,885 posts

145 months

Friday 17th March 2023
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PianoManYork said:
blueg33 said:
I would be looking to exit from contract. It looks like material differences in size. Op, don’t accept the stock phrase “it’s within tolerance”
Exactly what I’d be aiming to do in the circumstances.
Me too. I’ve a great deal of sympathy for the OP, but the bodges and developer’s attitude would make me jump ship and find a decent place.

Mr Whippy

29,024 posts

241 months

Friday 17th March 2023
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Toaster Pilot said:
Jeremy-75qq8 said:
At what point with errors does the op have a right to reject ?

If a car is mended multiple times you can. I appreciate it has not been handed over and is work in progress but some of the errors here ( found by the op ) are pretty piss poor


You have significantly more rights when buying a car (or a fking toaster from Currys)
“Substantially alter”

The problem is there is no official ‘spec’ available. They can just make any old bullst up.

My builders said no plans even existed for me to check, they just built off the architect plans rofl
I gave up arguing with the muppets.

The most expensive thing you’ll buy, and the rules/regs are the most lackadaisical going.

The entire new build industry is a scam in my view. They’re enabled by government to keep the whole joke of an industry propped up.

Toaster Pilot

Original Poster:

14,619 posts

158 months

Friday 17th March 2023
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I get those saying they’d be pulling out but it’s easier said than done - the legal fight to actually do so on one hand and the impending homelessness/committing to another year at least of exorbitant rent / expiring mortgage offer / etc on the other.

I need to fully understand what the problem is and how far it goes, that’s clearly the next step.

Captain Raymond Holt

12,230 posts

194 months

Friday 17th March 2023
quotequote all
_-XXXX-_ said:
Elysium said:
Apologies for the rubbish iPad mock up, but another poster suggested increasing the height of the newel post as a possible solution.

I think this will sort it out very simply. Hope this helps.

I'd still be measuring the stairs vs the show house to confirm what they are saying is true.
Very much so.

Find the cause.

Captain Raymond Holt

12,230 posts

194 months

Friday 17th March 2023
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Escort3500 said:
PianoManYork said:
blueg33 said:
I would be looking to exit from contract. It looks like material differences in size. Op, don’t accept the stock phrase “it’s within tolerance”
Exactly what I’d be aiming to do in the circumstances.
Me too. I’ve a great deal of sympathy for the OP, but the bodges and developer’s attitude would make me jump ship and find a decent place.
Especially when spending £600k.

Move in only to play the game of ‘what fkup will I find next’.


Eta: it seems in general people would reject a car for more trivial reasons!

Zarco

17,825 posts

209 months

Friday 17th March 2023
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A car is built by machines in a factory environment. There will inevitably be finer tolerances and less issues.

Elysium

13,809 posts

187 months

Friday 17th March 2023
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blueg33 said:
I would be looking to exit from contract. It looks like material differences in size. Op, don’t accept the stock phrase “it’s within tolerance”
Maybe, but its worth getting some evidence first.

Getting a surveyor in would make sense, but be more cost for the OP. Thats why I suggested that he meet a manager from the housebuilder on site and jointly check dimensions.

That would very quickly deal with a number of questions:

1. What does the contact actually say the dims should be?
2. If they are wrong, what has happened and how substantial is it?

Doing this together could be the quickest way to a solution or a hassle free cancellation of the contract with deposit returned.

andy43

9,687 posts

254 months

Friday 17th March 2023
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Ouch. I follow exacthomesurveys on instagram - they’re one of the companies that go out and professionally snag new builds for a few hundred quid. Shouldn’t be necessary but from what I’ve viewed on there I’d highly recommend getting a pro snagger in. Well worth the money.

andburg

7,273 posts

169 months

Friday 17th March 2023
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andy43 said:
Ouch. I follow exacthomesurveys on instagram - they’re one of the companies that go out and professionally snag new builds for a few hundred quid. Shouldn’t be necessary but from what I’ve viewed on there I’d highly recommend getting a pro snagger in. Well worth the money.
I don't think there is any real need for this, they'll pick up a million things of which only 10% you'll care about and the builder might push back harder because you've drop an enormous list on them, most of which being trivial.

There are always big snags that need sorting, small snags to discuss and snags you really don't care about.

From my own experience;

Big - Pipe burst prior to handover and all the grout in the kitchen floor tiles discolored.
Small - damaged window sill
who cares - poor paint finish on a couple of walls were going to paint anyway

You'd hope to have no big snags but that if there were any the builder would sort them without disagreement, in my case they had a professional company come in and stain all the grout from the utility room, through the kitchen and all the way down the hall to the front door as it was a single run of flooring. I had it in writing that should the finish not last 2 years they would have somebody come back to rectify. 9 years later its still the same colour.
Everybody i spoke to said it needed completely raking out and redoing but i trusted the builder because they owned their mistakes.