Ryanair Cancellations

Author
Discussion

Jaguar steve

9,232 posts

210 months

Sunday 17th September 2017
quotequote all
Shay HTFC said:
REALIST123 said:

As they say, you can fool some of the people all of the time........
He's not wrong though. Before Ryanair, flying abroad was a big deal. Now its pretty much cheaper to fly to Europe for the weekend than it is to get the car out and go for a day out closer to home!
Nobody's fooling me.

It's exactly 50 years since I first flew abroad for a fortnight on the Costa Blanca and I can still remember what a huge big deal and sense of occasion the experience was. Back in the day it would have been absolutely unthinkable to take several foreign holidays a year and jump on a plane just like you'd jump on a bus and have a long weekend somewhere you'd never heard of just for the hell of it or fly from one side of Europe to the other for less than a day's income or even the price of a tank of petrol. Only the super wealthy used to be able to do that but everybody can now.

The cheap carriers like Ryanair and EasyJet have blown Europe wide open and have enabled and expanded tourism everywhere and all this whinging about a tiny percentage of overall flight disruption for a few weeks whilst ignoring the overall big picture is all very Daily Mail IMO.

End of the day ya gets what ya pays for. And what you get from Ryanair is unquestionably a absolute bargain.

Targarama

14,635 posts

283 months

Sunday 17th September 2017
quotequote all
How will these cancellations be dealt with by travel insurers? For example if your outbound Ryanair flight is cancelled and you have a hotel booked, and then a return flight with another airline because Ryanair didn't offer a return on the day you need? (Yes that's us at the end of October, 4 nights in the Canaries).

redstu

2,287 posts

239 months

Sunday 17th September 2017
quotequote all
Surely travel insurance should cover most of the financial loss?

Speed 3

4,549 posts

119 months

Sunday 17th September 2017
quotequote all
As someone who previously worked for one of Ryanair's major competitors, I find their approach a bit mystifying. The summer peak is over so there's plenty of wet-lease capacity to cover flights they can't operate because of crewing shortages. There is also no excuse for doing the cancellations at such short notice. We had a similar issue with not being able to cover the flying program we'd sold over 6 months previously. That was resolved by getting in 4 aircraft and crews from someone else and cancelling the minimum number of flights we could (high frequency destinations with alternates still running, low booking levels etc) but at plenty of advance notice. It was costly and galling when we had our own aircraft parked up but we took it in the shorts because we'd ballsed up our capacity planning.

Under EC261 they're on the hook for still getting you to your destination as well as compensation. If they won't sort it for you, do it yourself at any cost that gets you to the right place in the right timeframe and they can't legally refuse your claim (although they will make it a ballache and string it out for months).

Saleen836

11,101 posts

209 months

Sunday 17th September 2017
quotequote all
redstu said:
Surely travel insurance should cover most of the financial loss?
But surely if the travel insurance companies are having to pay out to compensate for someone elses problems/mess ups, will they not just pass the cost on making travel insurance much more expensive

I'm guessing they will go after Ryanair to recoup any out of pocket expenses?

abzmike

8,342 posts

106 months

Sunday 17th September 2017
quotequote all
Frank7 said:
What you're saying makes sense to me, but unfortunately, giving the slots to other carriers doesn't always help someone who has been inconvenienced by a RyanAir cancellation.
On BBC news just now, was a guy on holiday with his fiancée in Italy.
He'd received a text from RyanAir, telling him to check his email.
When he did, he discovered that his return flight to U.K., scheduled for a Tuesday, as they were both due at work on the Wednesday, had been cancelled.
RyanAir said that they could seek an alternative RyanAir flight, or apply for compensation.
The next available RyanAir flight was the following Saturday, and any other available alternative flight was way more expensive than the compensation they'd get from RyanAir.
So it was lose-lose for them.
Frank - oh absolutley. I wasn't suggesting removal of slots from Ryanair as a short term measure, informing huge numbers of people at impossibly short notice their flights are cancelled because of lack of staff, or to improve punctuality stats, can't be fixed in the short term. The CAA or airports or whoever the regulator is these days should take let's say 250 slots from Ryanair and offer them to other airlines from Jan 1, see if that sorts out their staffing issues.

Sheepshanks

32,719 posts

119 months

Sunday 17th September 2017
quotequote all
Pothole said:
Shall we get some perspective? They are planning to cancel UP TO 50 flights a day. They say they're cancelling 2%. ....
Maybe it is only 2% but when you look at the daily lists, it looks like a LOT of flights - https://www.ryanair.com/gb/en/useful-info/help-cen...

Robertj21a

16,476 posts

105 months

Sunday 17th September 2017
quotequote all
Sheepshanks said:
Maybe it is only 2% but when you look at the daily lists, it looks like a LOT of flights - https://www.ryanair.com/gb/en/useful-info/help-cen...
Presumably because a LOT that still represents only 2% just emphasises the fact that the 98% flying normally is a truly massive number of Ryanair flights that take off every day ?

hairyben

8,516 posts

183 months

Sunday 17th September 2017
quotequote all
Speed 3 said:
Under EC261 they're on the hook for still getting you to your destination as well as compensation. If they won't sort it for you, do it yourself at any cost that gets you to the right place in the right timeframe and they can't legally refuse your claim (although they will make it a ballache and string it out for months).
I assume there's a limit to any cost though - chartering a gulfstream probably wouldnt fly right?

So is there scope for one of ryanairs competitors, or anyone with a plane handy, that if theres enough people on a cancelled flight they can put on a replacement, charge everyone £1000 on the basis they can all claim it back of ryanair?

Speed 3

4,549 posts

119 months

Sunday 17th September 2017
quotequote all
hairyben said:
I assume there's a limit to any cost though - chartering a gulfstream probably wouldnt fly right?
Equivalent can't be refused i.e. scheduled airline on same route (or as close to for city pair if Ryanair fly to somewhere daft like Delhi as "Frankfurt East")

hairyben said:
So is there scope for one of ryanairs competitors, or anyone with a plane handy, that if theres enough people on a cancelled flight they can put on a replacement, charge everyone £1000 on the basis they can all claim it back of ryanair?
Not if they're cancelling at 24 hours notice.

Sheepshanks

32,719 posts

119 months

Sunday 17th September 2017
quotequote all
Robertj21a said:
Presumably because a LOT that still represents only 2% just emphasises the fact that the 98% flying normally is a truly massive number of Ryanair flights that take off every day ?
Sure - but as an individual you're generally only concerned about one flight. Maybe two if you want to get home again.

Pothole

34,367 posts

282 months

Sunday 17th September 2017
quotequote all
Sheepshanks said:
Pothole said:
Shall we get some perspective? They are planning to cancel UP TO 50 flights a day. They say they're cancelling 2%. ....
Maybe it is only 2% but when you look at the daily lists, it looks like a LOT of flights - https://www.ryanair.com/gb/en/useful-info/help-cen...
That'll be a no to the perspective, then?

Sheepshanks

32,719 posts

119 months

Sunday 17th September 2017
quotequote all
Pothole said:
That'll be a no to the perspective, then?
Like I just said above, perspective isn't particularly comforting if it's your flight that gets cancelled.

anonymous-user

54 months

Sunday 17th September 2017
quotequote all
Pothole said:
Sheepshanks said:
Pothole said:
Shall we get some perspective? They are planning to cancel UP TO 50 flights a day. They say they're cancelling 2%. ....
Maybe it is only 2% but when you look at the daily lists, it looks like a LOT of flights - https://www.ryanair.com/gb/en/useful-info/help-cen...
That'll be a no to the perspective, then?
What's your view on exterminating 2% of the uk population, seeing as it will still leave over 60 million I don't suppose it matters ? Unless you're 1 of the 2% ?

anonymous-user

54 months

Sunday 17th September 2017
quotequote all
Apparently they've lost about 150 pilots to Norwegian in recent months plus lots of other staff. Norwegian are actually bragging about how their employment contracts are to much better for the employee.

Maybe the truth's out there somewhere.

sneijder

5,221 posts

234 months

Sunday 17th September 2017
quotequote all
Norwegians minor issue has been lack of aircraft every summer, wet leasing anything going for the sake of business continuity,

I think this is where Ryanair are exposed, they could have explored wetleasing. There's absolutely nothing left in Europe to wetlease typically in summer but they should be able to find something at the moment. Someone's done the maths I guess and seen it's cheaper to cancel.

BA were lucky with their strike / One World IAG link to QR / bunch of QR A320s not flying to Dubai etc.


anonymous-user

54 months

Sunday 17th September 2017
quotequote all
Jaguar steve said:
Shay HTFC said:
REALIST123 said:

As they say, you can fool some of the people all of the time........
He's not wrong though. Before Ryanair, flying abroad was a big deal. Now its pretty much cheaper to fly to Europe for the weekend than it is to get the car out and go for a day out closer to home!
Nobody's fooling me.

It's exactly 50 years since I first flew abroad for a fortnight on the Costa Blanca and I can still remember what a huge big deal and sense of occasion the experience was. Back in the day it would have been absolutely unthinkable to take several foreign holidays a year and jump on a plane just like you'd jump on a bus and have a long weekend somewhere you'd never heard of just for the hell of it or fly from one side of Europe to the other for less than a day's income or even the price of a tank of petrol. Only the super wealthy used to be able to do that but everybody can now.

The cheap carriers like Ryanair and EasyJet have blown Europe wide open and have enabled and expanded tourism everywhere and all this whinging about a tiny percentage of overall flight disruption for a few weeks whilst ignoring the overall big picture is all very Daily Mail IMO.

End of the day ya gets what ya pays for. And what you get from Ryanair is unquestionably a absolute bargain.

The facts don't fit what you're saying. Many of Ryanair's peak period fares are no less than other carriers. And the service is still poor.

For years, it was no more expensive to fly BA or others to Europe than Ryanair or EasyJet once all the extras were taken into account. I used to do it every year on skiing holidays. The last several years I've driven which is less expensive than any airline and more convenient.

Do you book third rate hotels as well?

Anyway, the truth about this latest farrago is coming out. Seems Ryanair don't care about their staff any more than they do their customers.

Robertj21a

16,476 posts

105 months

Sunday 17th September 2017
quotequote all
REALIST123 said:

The facts don't fit what you're saying. Many of Ryanair's peak period fares are no less than other carriers. And the service is still poor.

For years, it was no more expensive to fly BA or others to Europe than Ryanair or EasyJet once all the extras were taken into account. I used to do it every year on skiing holidays. The last several years I've driven which is less expensive than any airline and more convenient.

Do you book third rate hotels as well?

Anyway, the truth about this latest farrago is coming out. Seems Ryanair don't care about their staff any more than they do their customers.
What's the point in bothering with BA if you're nowhere near LHR, GTW etc ? - one big advantage of Ryanair and Easyjet is the volume of flights from many parts of the UK.

Broccers

3,236 posts

253 months

Monday 18th September 2017
quotequote all
I was in Barc last year when they sent a text 24 hours before they cancelled our flight home.
It was my other halfs birthday so that was instantly ruined.
You get no help at all just offer for refund and sketchy details about claiming comp.
So you have no flight home and no hotel as thats booked solid - theres lots of other people the same as you scrambling for flights back to the airport.
We eventually got back to Brum (flew from EM) 3 days later.

Gave them one last chance on Friday - delayed 2.5 hours flying home due to one of their wheels falling off at EM.

Never again.

Robertj21a

16,476 posts

105 months

Monday 18th September 2017
quotequote all
Broccers said:
I was in Barc last year when they sent a text 24 hours before they cancelled our flight home.
It was my other halfs birthday so that was instantly ruined.
You get no help at all just offer for refund and sketchy details about claiming comp.
So you have no flight home and no hotel as thats booked solid - theres lots of other people the same as you scrambling for flights back to the airport.
We eventually got back to Brum (flew from EM) 3 days later.

Gave them one last chance on Friday - delayed 2.5 hours flying home due to one of their wheels falling off at EM.

Never again.
Delays on Friday were due to EMA being closed following the emergency landing of the STD plane with wheel problems. The closure affected all airlines at EMA.