Boarding pass to buy some sweets? WTF?!

Boarding pass to buy some sweets? WTF?!

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Dog Star

Original Poster:

16,132 posts

168 months

Sunday 17th September 2017
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I've just had the staff in Manchester airport WH Smith's refuse to sell me a bag of M&Ms without a boarding pass - they said it wasn't "the VAT scam".

I'm no tin foil hatter but this is simply too much; who the hells business is it if I buy a bag of sweets?

hman

7,487 posts

194 months

Sunday 17th September 2017
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True - but is it really worth having to go and find a different shop?

Dog Star

Original Poster:

16,132 posts

168 months

Sunday 17th September 2017
quotequote all
hman said:
True - but is it really worth having to go and find a different shop?
I'm normally of the same opinion - but this just tipped me over the edge.

Give me one single valid justification for needing my name and travel information for buying a bag of sweets.

You can't, can you.

It's just a load of old bks.


sneijder

5,221 posts

234 months

Sunday 17th September 2017
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Been like that for ages, they just want the flight number, not your DNA sequence.

If it's in the bottom of my bag or buried in an email attachment on my phone, I just say the missus has it and rattle off the flight number, it's not failed yet. They have the option to input it manually, the brighter kids will just whack in any old flight number before you get to that stage.

-

I live overseas, the whole email address / telephone number routine is getting too much also. I just pretend I only speak English and I'm visiting (whilst paying with a Norwegian debit card....), you can try the reverse in Dixons 'Jeg bor i Norge'. (I live in Norway).. whilst buying a British plug toaster and Corrie box set...

pherlopolus

2,088 posts

158 months

Sunday 17th September 2017
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It's a vat wheeze, they can do something beneficial financially if the have your boarding card details

Nickyboy

6,700 posts

234 months

Sunday 17th September 2017
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Surely once you're past security it's a given that you will have a boarding pass therefore asking for one is a bit stupid, they could in theory put every sale against some kind of universal code and get what ever they get for asking for the boarding pass.

RizzoTheRat

25,162 posts

192 months

Sunday 17th September 2017
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Presumably it's different of destination is in or out of EU? Got asked for it today buying a sandwich in Boots. Surely that's zero rated vat?

//j17

4,480 posts

223 months

Monday 18th September 2017
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You know the VAT scam they said it isn't? It is.

The only place that you HAVE to show your boarding pass to buy at an airport is in the Duty Free shop. There's it's a legal requirement on the shop to confirm they are only selling the special 'export' version of products to people traveling outside the EU.

For everywhere else they are just doing it so they can claim back the VAT from people traveling outside the - while charging the same for regardless of destination. You can believe the "we use the VAT refund for people traveling outside the EU to subsidies the price for everyone" line if you like...

Dog Star

Original Poster:

16,132 posts

168 months

Monday 18th September 2017
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swerni said:
That explains it; however why does it have to default to asking for the card before you try and purchase? Why not have a scan after, bearing in mind that the majority of travellers are going within the EU.

And I like how they only refund it for single items over six pounds. Nice little earner.

RizzoTheRat

25,162 posts

192 months

Monday 18th September 2017
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Dog Star said:
And I like how they only refund it for single items over six pounds. Nice little earner.
Well it's an improvement on the other stores that don't knock any of it off. Dixons at Gatwick had a discount offer on fitbits a while back...and they were still more expensive than Amazon. I'm amazed they sell anything other than the odd pair of headphones when people have realised they forgot to pack them. Nearly impossible to find the price online to see if it's worth buying a the airport too.

StanleyT

1,994 posts

79 months

Monday 18th September 2017
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It is so annoying when you use a fast till at an Airport and you get held up by this, during the two hours or so you have cock all else to do with your time.

So when after a couple of minutes Spotty McSpotface wanders out of puberty to come and help, I always show a boarding pass when asked (WH Smith the ones at BHM and MAN seem especially bad for this).

The staff seem then somewhat confused to be presented with a small sorta credit card sized Irish Ferries 11:50 a.m. boarding pass for the Dublin Swift from Holyhead to Dublin; but have then have always then just pressed a button combo on the till to let me finish my purchase and proceed on my own way. (I'm fairly convinced the Hotkey bypass is #1Enter).

Noting the staff always ask for "a boarding pass", if they'd ever asked for "your boarding pass for the flight today, Mrs" then I would show them my actual boarding pass.

acer12

961 posts

174 months

Wednesday 20th September 2017
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StanleyT said:
It is so annoying when you use a fast till at an Airport and you get held up by this, during the two hours or so you have cock all else to do with your time.

So when after a couple of minutes Spotty McSpotface wanders out of puberty to come and help, I always show a boarding pass when asked (WH Smith the ones at BHM and MAN seem especially bad for this).

The staff seem then somewhat confused to be presented with a small sorta credit card sized Irish Ferries 11:50 a.m. boarding pass for the Dublin Swift from Holyhead to Dublin; but have then have always then just pressed a button combo on the till to let me finish my purchase and proceed on my own way. (I'm fairly convinced the Hotkey bypass is #1Enter).

Noting the staff always ask for "a boarding pass", if they'd ever asked for "your boarding pass for the flight today, Mrs" then I would show them my actual boarding pass.
My god you are some legend.

Do you apply that same di(khead attitude to all front line service staff or just the spotty ones?


Edited by acer12 on Wednesday 20th September 09:34

hairyben

8,516 posts

183 months

Wednesday 20th September 2017
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RizzoTheRat said:
Well it's an improvement on the other stores that don't knock any of it off. Dixons at Gatwick had a discount offer on fitbits a while back...and they were still more expensive than Amazon. I'm amazed they sell anything other than the odd pair of headphones when people have realised they forgot to pack them. Nearly impossible to find the price online to see if it's worth buying a the airport too.
Are threre any bargains at airports these days? Even the duty free booze doesnt seem much cheaper than you can buy it online and frankly not worth the effort when you're just off some wretched long haul slog. The mrs picked up some perfume in marseille the other month while waiting for a delayed ryanair flight home but it was much something to do while we wait as the few quid saving. Arent spirits etc supposed to be mostly tax/duty?

Seems to me they work more on the basis people are thinking they might be missing a bargain, or just being in holiday spend mode.