United flight stranded in freezing Canada

United flight stranded in freezing Canada

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Discussion

geeman237

Original Poster:

1,231 posts

185 months

Monday 21st January 2019
quotequote all
https://www.telegraph.co.uk/travel/news/united-fli...

I have to say being stranded like this is a travel nightmare scenario.

What do you think the airline should do in this sort of situation in form of relieving the tension/on board facilities, organizing an alternative flight and any compensation? Its not the airline's fault if someone gets sick and it has a snowball effect (no pun intended).

Anyone been in a similar situation?

I despair when I hear these stories of the passengers not being allowed off the plane and spending hours on board. Its bad enough on a long haul flight sometimes.



Kenty

5,033 posts

175 months

Monday 21st January 2019
quotequote all
They arrived back in NY and were given a full refund, free flight to Hong Kong and $500.
These things happen, the airline doesn’t want it to but safety comes first, thank goodness.
You can’t avoid it but you can make sure you fly with airlines with the youngest most modern fleet of aircraft but you always run the risk!
Emirates latest A380, delivered in December went tech this week - unfortunately it happens to best as well!

Puggit

48,425 posts

248 months

Monday 21st January 2019
quotequote all
Air France to Shanghai at the beginning of winter. Went tech over Russia and diverted to Irkutsk. Passengers were taken off and locked in a hotel - no visas.

First 777 replacement arrived 24 hours later. It went tech while landing.

Second 777 replacement arrived after another long break. So Irkutsk ended up with 3x AF 777s.

surveyor

17,809 posts

184 months

Monday 21st January 2019
quotequote all
The passengers would not be dressed to deal with the climate.... beat where they are... if they need food time to ring the local pizza shop etc.

There was a similar diversion last year when a big jet broke its engine in a big way. Can’t remember which one.

Airline cancelled a flight from New York to free up a plane and also sent a chartered plane as the first was not big enough.

These things happen, and to me United seem to have made some goodwill efforts immediately

NRS

22,132 posts

201 months

Tuesday 22nd January 2019
quotequote all
Difficult to do much else potentially - main issue is the door being open in those temps when you don't have the clothes for it. Can't have been pleasant, and could have been dangerous. -10 here or so today and without down jacket etc would not be great.

Gameface

16,565 posts

77 months

Tuesday 22nd January 2019
quotequote all
Went tech... rofl

Listen to yourselves!

anonymous-user

54 months

Tuesday 22nd January 2019
quotequote all
Simply put, it looks like UA179 a UAL B777-224ER, N76010, EWR - HKG had a pax problem in the NAT HLA so via satcoms and CPDLC and ACARS for comms and met decided to divert to YYR (N53°19.15' / W60°25.55') for a RNAV (GNSS) 26. On the ground the L2 broke and they went tech and the pax had a delay.

Piha

7,150 posts

92 months

Tuesday 22nd January 2019
quotequote all
El stovey said:
Simply put, it looks like UA179 a UAL B777-224ER, N76010, EWR - HKG had a pax problem in the NAT HLA so via satcoms and CPDLC and ACARS for comms and met decided to divert to YYR (N53°19.15' / W60°25.55') for a RNAV (GNSS) 26. On the ground the L2 broke and they went tech and the pax had a delay.
Can't argue with this....!

StevieBee

12,858 posts

255 months

Tuesday 22nd January 2019
quotequote all
Gameface said:
Went tech... rofl

Listen to yourselves!
hehe

Was stuck on the tarmac at the end the runway in Bucharest many years back for three hours; the computer on the plane went all tech-like! This was in the day when I used to smoke. We'd trundled to a bit of hard standing well away from other traffic but weren't allowed off the plane.

I guess it's all to do with customs and the like.




Gameface

16,565 posts

77 months

Tuesday 22nd January 2019
quotequote all
El stovey said:
Simply put, it looks like UA179 a UAL B777-224ER, N76010, EWR - HKG had a pax problem in the NAT HLA so via satcoms and CPDLC and ACARS for comms and met decided to divert to YYR (N53°19.15' / W60°25.55') for a RNAV (GNSS) 26. On the ground the L2 broke and they went tech and the pax had a delay.
Thanks for clearing that up. wink

louiebaby

10,651 posts

191 months

Tuesday 22nd January 2019
quotequote all
Gameface said:
El stovey said:
Simply put, it looks like UA179 a UAL B777-224ER, N76010, EWR - HKG had a pax problem in the NAT HLA so via satcoms and CPDLC and ACARS for comms and met decided to divert to YYR (N53°19.15' / W60°25.55') for a RNAV (GNSS) 26. On the ground the L2 broke and they went tech and the pax had a delay.
Thanks for clearing that up. wink
I understand more of that than I should probably admit. And "going tech" is definitely the right term for an aircraft not working for technical reasons. It's a bit of general term though, and coming from the Barge thread, it's the equivalent of saying it's "borked".

Dave Brand

928 posts

268 months

Tuesday 22nd January 2019
quotequote all
El stovey said:
Simply put, it looks like UA179 a UAL B777-224ER, N76010, EWR - HKG had a pax problem in the NAT HLA so via satcoms and CPDLC and ACARS for comms and met decided to divert to YYR (N53°19.15' / W60°25.55') for a RNAV (GNSS) 26. On the ground the L2 broke and they went tech and the pax had a delay.
The Archbishop of Canterbury has spoken!

CastroSays

182 posts

76 months

Tuesday 22nd January 2019
quotequote all
'... went tech...'

Fk me!!!

Sad sad wkers.

Puggit

48,425 posts

248 months

Tuesday 22nd January 2019
quotequote all
CastroSays said:
'... went tech...'

Fk me!!!

Sad sad wkers.
So frequent travelers can't use the same terms as the airline industry?

I'm confused by your comments. I'm also pondering who is truly the sad person.

captain_cynic

11,968 posts

95 months

Tuesday 22nd January 2019
quotequote all
StevieBee said:
I guess it's all to do with customs and the like.
'Elf n Bleedin' Safety.

Seriously though, it's hard enough to herd 300 cats onto an airliner when they can be corralled, you don't want them wandering about the tarmac.

Hoofy

76,339 posts

282 months

Tuesday 22nd January 2019
quotequote all
Footage posted online: https://youtu.be/i0GW0Vnr9Yc

Gameface

16,565 posts

77 months

Tuesday 22nd January 2019
quotequote all
Puggit said:
CastroSays said:
'... went tech...'

Fk me!!!

Sad sad wkers.
So frequent travelers can't use the same terms as the airline industry?
You serious? And why would you want to? What do you think it achieves?

Frequent travelling means you get to use language that occasional travellers don't? rofl

You think people who see you use it think, "There goes a frequent flyer. Respect" rofl

It makes you sound like a Walt.

BrabusMog

20,139 posts

186 months

Tuesday 22nd January 2019
quotequote all
We got stuck for four hours on the tarmac at Gatwick due to staff issues last year but we just cracked open a bottle of duty free and had a laugh. Several of my friends mentioned claiming compensation, which we did through some website, and ended up getting 300ish quid back for it. I have no idea if me overhearing the cabin crew talking about the issue (they were all annoyed as it meant spending the night in Sofia) helped but everyone in our party used my template for claiming compensation and all got the same amount back.

captain_cynic

11,968 posts

95 months

Tuesday 22nd January 2019
quotequote all
Gameface said:
Puggit said:
CastroSays said:
'... went tech...'

Fk me!!!

Sad sad wkers.
So frequent travelers can't use the same terms as the airline industry?
You serious? And why would you want to? What do you think it achieves?

Frequent travelling means you get to use language that occasional travellers don't?
I'm with Puggit on this one. Name calling just sounds like desperation on your part to refuse to let go of a bad point.

I use lingo not related to my main profession all the time, I use it because it carried nuances that can be understood by other enthusiasts. Fair enough, aviation lingo is up there with IT lingo for user friendliness, but using it doesn't make you sad or a Walt by any measure.

Having a go at others because you didn't understand it is quite sad.

Gameface

16,565 posts

77 months

Tuesday 22nd January 2019
quotequote all
captain_cynic said:
Gameface said:
Puggit said:
CastroSays said:
'... went tech...'

Fk me!!!

Sad sad wkers.
So frequent travelers can't use the same terms as the airline industry?
You serious? And why would you want to? What do you think it achieves?

Frequent travelling means you get to use language that occasional travellers don't?
I'm with Puggit on this one. Name calling just sounds like desperation on your part to refuse to let go of a bad point.

I use lingo not related to my main profession all the time, I use it because it carried nuances that can be understood by other enthusiasts. Fair enough, aviation lingo is up there with IT lingo for user friendliness, but using it doesn't make you sad or a Walt by any measure.

Having a go at others because you didn't understand it is quite sad.
Firstly I understood what it meant. It's just a wky way of saying it.

Secondly, it wasn't me was name calling. And if there is any desperation on here, I'd suggest it's from those trying to sound like pilots/those in the airline industry.

Thirdly, if you are inclined to use language like this, what difference does how often you fly make? He seems to be suggesting that if you fly often enough you gain entry into the 'special language' club.

I truly don't care about enough to argue about it. You are welcome to the last word. I will leave you to it and foxtrot oscar.


Edited by Gameface on Tuesday 22 January 12:02