Manchester Airport. How can it be so bad?

Manchester Airport. How can it be so bad?

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Discussion

andrebar

429 posts

122 months

Wednesday 30th November 2022
quotequote all
Hopefully took my last flight of the year into MCR last night. Arrived to find an Email from effing Trainline telling me wait 6 hours thanks to cancelled trains. Thankfully Trans Pennine Express staff did a much better job of telling us about the replacement bus they’d organised.

Blown2CV

28,808 posts

203 months

Wednesday 30th November 2022
quotequote all
given the state of the trains at the moment i'd assume everyone would have sufficient rationale to drive and park, and then charge both back to their employer. That's certainly what I'd be doing.

JoeRRS

137 posts

158 months

Monday 19th December 2022
quotequote all
Anyone flown into Manchester the last few days? If so what were the delays like for baggage etc?

Flying in tomorrow after a far too long trip away and got a train (hopefully not cancelled) 2 hours after I should arrive!!

Cold

15,246 posts

90 months

Monday 19th December 2022
quotequote all
JoeRRS said:
Anyone flown into Manchester the last few days? If so what were the delays like for baggage etc?

Flying in tomorrow after a far too long trip away and got a train (hopefully not cancelled) 2 hours after I should arrive!!
Baggage delays of between 90 mins - 2 hours being reported. Good luck.


JoeRRS

137 posts

158 months

Monday 19th December 2022
quotequote all
Cold said:
Baggage delays of between 90 mins - 2 hours being reported. Good luck.

Hand luggage only it is then....

Tickle

4,918 posts

204 months

Monday 19th December 2022
quotequote all
We had just under 3hr wait for the luggage conveyor to come on yesterday afternoon - evening.

Very frustrating, lots of staff couldn't offer any answers or commit to even estimates when luggage would appear. Particularly bad as the two flights waiting for luggage when I was there had returned from Lapland, lots of young children in an area not designed for people to be stuck for hours.

This was T2.


Sheepshanks

32,752 posts

119 months

Monday 19th December 2022
quotequote all
Tickle said:
We had just under 3hr wait for the luggage conveyor to come on yesterday afternoon - evening.

Very frustrating, lots of staff couldn't offer any answers or commit to even estimates when luggage would appear. Particularly bad as the two flights waiting for luggage when I was there had returned from Lapland, lots of young children in an area not designed for people to be stuck for hours.

This was T2.
That’s absolutely awful.

Blown2CV

28,808 posts

203 months

Monday 19th December 2022
quotequote all
border controls staff are on strike i think.

surveyor

17,818 posts

184 months

Monday 19th December 2022
quotequote all
Blown2CV said:
border controls staff are on strike i think.
not yet.

deckster

9,630 posts

255 months

Monday 19th December 2022
quotequote all
surveyor said:
Blown2CV said:
border controls staff are on strike i think.
not yet.
And Border Force don't have anything to do with baggage handling in any case.

Tickle

4,918 posts

204 months

Monday 19th December 2022
quotequote all
deckster said:
surveyor said:
Blown2CV said:
border controls staff are on strike i think.
not yet.
And Border Force don't have anything to do with baggage handling in any case.
I did some googling (I had a few hours to spare), 23rd is the start of the baggage handler strikes.

Hard to believe that an airport the size of Manchester can't get baggage a few 100m in an acceptable time, or at least mitigate the problem ASAP once it has happened originally.

andy43

9,717 posts

254 months

Monday 19th December 2022
quotequote all
T2 is all shiny and new but apparently the baggage system isn't quite as good as expected. Plus they don't have the staff.

We flew out of T2 on Saturday 10th, the morning they closed the runway and diverted incoming planes. There was less than an inch of snow - it barely covered anything. We got the bus out to the plane around 845 in 100% full-grip safety, then got taken back to the terminal again and were told the runway was closed until 12 because snow. By about 11 all we could see outside the terminal was slush and wet tarmac. Some planes did decide to take off around 1130 so they must have reopened it at that point. We boarded about 2.5 hours late and then had to wait another hour for the f-ing de-icing truck because the north-facing righthand wing still had an inch wide strip of snow at the end of it next to the vertical wing tip where the sun hadn't caught it. Delayed 4 hours in total.

How planes operate in countries with more than 25.4mm of slush I have no idea.

snuffy

9,760 posts

284 months

Monday 19th December 2022
quotequote all
The issue is that the baggage handling system is highly automated inside the terminal, and then, the final bit, i.e. getting the bags to/from and on/off the plane itself, requires a load of gadgies and some little tucks the resemble very large shopping trolleys. Then it all goes to ste.




Whistle

1,404 posts

133 months

Monday 19th December 2022
quotequote all
We landed at Manchester at about 21:00 on Saturday we only had hand luggage.
From arriving in the terminal T2 to getting in the car on the east carpark took all of 12 minutes.

No problems at all.

andy43

9,717 posts

254 months

Tuesday 20th December 2022
quotequote all
Whistle said:
We landed at Manchester at about 21:00 on Saturday we only had hand luggage.
From arriving in the terminal T2 to getting in the car on the east carpark took all of 12 minutes.

No problems at all.
Same here coming back into T1 last Tuesday - 5 minutes watching people struggling at the automated passport scanners was the only delay.
The trick is hand luggage only.

Sheepshanks

32,752 posts

119 months

Tuesday 20th December 2022
quotequote all
andy43 said:
Whistle said:
We landed at Manchester at about 21:00 on Saturday we only had hand luggage.
From arriving in the terminal T2 to getting in the car on the east carpark took all of 12 minutes.

No problems at all.
Same here coming back into T1 last Tuesday - 5 minutes watching people struggling at the automated passport scanners was the only delay.
The trick is hand luggage only.
That would make being held on the plane, as some passengers were, quite annoying.

andy43

9,717 posts

254 months

Tuesday 20th December 2022
quotequote all
Sheepshanks said:
andy43 said:
Whistle said:
We landed at Manchester at about 21:00 on Saturday we only had hand luggage.
From arriving in the terminal T2 to getting in the car on the east carpark took all of 12 minutes.

No problems at all.
Same here coming back into T1 last Tuesday - 5 minutes watching people struggling at the automated passport scanners was the only delay.
The trick is hand luggage only.
That would make being held on the plane, as some passengers were, quite annoying.
Wow I wasn't aware of that. Yes that'd proper wind me up.

JoeRRS

137 posts

158 months

Wednesday 21st December 2022
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Update from myself, hand luggage only off the plane and out the airport in 10 minutes. I did have a friend on the same flight who has check in luggage and surprisingly they were out 15 minutes or so after me and made it onto the same train.

MarkJS

1,538 posts

147 months

Friday 23rd December 2022
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Flew out of T2 yesterday. When we boarded the aircraft, we then had to sit on the stand for a further 75 minutes as there were no ground crew available to actually load the baggage onto the plane. The Lithuanian captain actually broadcasted publicly that the situation at Manchester was ridiculous. When we finally pushed back, we were into a sizeable queue of other departing aircraft and arrived at our destination just over 2 hours late.

Before boarding, we went for a drink at one of the new ‘nice’ bars in the newly refurbished terminal - there were 4 staff on and it wasn’t very busy (20% full in terms of bums on seats at the very most). We were sitting at the bar and had heard a few people ask to order a draught Moretti but being told by the various bar staff that they’d run out. A little while later, a chap who’d tried to order one previously asked if the Moretti would be back on any time soon as his flight had been delayed and was in for a long wait and he enjoyed it more than the Amstel that was also on draught. The manager told him that the there was plenty of Moretti in stock but it’s stored 4 floors below and nobody had time to go and bring a barrel up.

I really wish it was easier for me to avoid using the place (and still get away). It surely only survives on the ‘captive audience’ situation along with the determination of people to keep travelling.


Imasurv

434 posts

84 months

Friday 23rd December 2022
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We came back through Mcr last night, landing just after 11pm, had 10 mins getting through passport control as there was a plane that had landed just before us, and our bags were on the carrousel waiting for us. We were off the plane and in our car in about 30 mins. There was a stack of unclaimed cases at the rear of the collection hall though, so not everyone has been as lucky as we were.