UK passport renewal - how long does it take?
Discussion
Sent old passport registered post 22/2.
Received and signed for 23/2.
Email from HMPO - you must send us your old passport 27/2
Telephone call from me to HMPO - told they would sort and contact me within 48hrs 27/2
Email from HMPO - you must send us your old passport 3/3
Telephone call from me to HMPO - told they would sort and contact me within 48hrs 10/3
Email from HMPO - you must send us your old passport 13/3
Telephone call from me to HMPO - Minor rant from me - they said they have sent two emails to the Bootle Office and they have been read - my response was - what about any action. Was told that I would receive and email with 48hrs. 13/3
Email from HMPO - you must send us your old passport 17/3
Telephone call from me to HMPO - Major rant this time was told that I would receive an email within 48hrs!!!!!!! 17/3
Email from HMPO
Thank you for your enquiry regarding your old passport.
I can see that on Royal Mail’s website the passport is showing as delivered to us. However, I have spoken to our post room and they have stated that although the item appears to have been delivered here, our office cannot locate it.
So that we can move forward with the application, can you please report the old passport as lost?
You can do so by using this link:
THEY LOST IT - I HAVE TO REPORT IT LOST!
Received and signed for 23/2.
Email from HMPO - you must send us your old passport 27/2
Telephone call from me to HMPO - told they would sort and contact me within 48hrs 27/2
Email from HMPO - you must send us your old passport 3/3
Telephone call from me to HMPO - told they would sort and contact me within 48hrs 10/3
Email from HMPO - you must send us your old passport 13/3
Telephone call from me to HMPO - Minor rant from me - they said they have sent two emails to the Bootle Office and they have been read - my response was - what about any action. Was told that I would receive and email with 48hrs. 13/3
Email from HMPO - you must send us your old passport 17/3
Telephone call from me to HMPO - Major rant this time was told that I would receive an email within 48hrs!!!!!!! 17/3
Email from HMPO
Thank you for your enquiry regarding your old passport.
I can see that on Royal Mail’s website the passport is showing as delivered to us. However, I have spoken to our post room and they have stated that although the item appears to have been delivered here, our office cannot locate it.
So that we can move forward with the application, can you please report the old passport as lost?
You can do so by using this link:
THEY LOST IT - I HAVE TO REPORT IT LOST!
Applied last Friday (17 March) evening for renewal of other half and 11 year old daughters passports. Sent old passports back Monday morning, had emails Friday and yesterday to say they've been approved and printed, just waiting for dispatch. Pretty impressed as long as they turn up lol. They both expire in October and we need them for August, would have left it a little longer but as soon as heard about the strikes we got the apps in.
I think I've had a good one. Passport expired. Read the news about the 5 week strike so I went online and did it:
Application history
Status Date
Passport delivered 29 March 2023
Passport printed 11:29pm on 25 March 2023
Application approved 7:20pm on 24 March 2023
Documents received 1:14pm on 21 March 2023
Application received 3:17pm on 19 March 2023
Application submitted 3:16pm on 19 March 2023
Application history
Status Date
Passport delivered 29 March 2023
Passport printed 11:29pm on 25 March 2023
Application approved 7:20pm on 24 March 2023
Documents received 1:14pm on 21 March 2023
Application received 3:17pm on 19 March 2023
Application submitted 3:16pm on 19 March 2023
towser44 said:
Applied last Friday (17 March) evening for renewal of other half and 11 year old daughters passports. Sent old passports back Monday morning, had emails Friday and yesterday to say they've been approved and printed, just waiting for dispatch. Pretty impressed as long as they turn up lol. They both expire in October and we need them for August, would have left it a little longer but as soon as heard about the strikes we got the apps in.
Update on this, ours arrived yesterday, so seeing as we applied about 7pm on Friday 17 March, 12 days including that day from start to finish is pretty impressive :-) thecopster said:
The must have been watching this thread mine just changed to “we’ve approved your application. We’ll let you know when your passport is ready for dispatch”
Sounds promising!!
Also just had this, I was getting a little concerned as my kids passport renewals went through like clockwork, but mine was dragging on a bit.Sounds promising!!
Alorotom said:
A friend had an appt at the Durham office this morning for a fast-track child renewal - he's been assured it will delivered before Monday 3rd April - he's supposed to go away on the 4th so hopefully they keep to their word (as they are on strike from the 3rd too for 5weeks)
For completeness on this - the appointment was 0830 Monday 27th March and the passport dropped through his door at lunchtime 29th March - not bad at all! Just had a txt from TNT saying they could not post my passport as I was out.
This morning TNT delivered FGess' passport straight to the letter box. Which is exactly what they are supposed to do:
https://www.tnt.com/campaign/en_gb/hmpo.html
This morning TNT delivered FGess' passport straight to the letter box. Which is exactly what they are supposed to do:
https://www.tnt.com/campaign/en_gb/hmpo.html
TNT said:
For the majority of passport deliveries, if you have a letterbox that allows us to post directly into your property we can deliver even if you are not at home.
We do have such as FGess' was put there this morning. Odd.fat80b said:
I sent two off this week - Adult renewal on Monday, Child renewal on Tuesday 21st.
Both old passports have beeen updated as "received" so now just need to wait to see when they go to the printers. I'll update here as the status changes.
First one came back early this week. Both old passports have beeen updated as "received" so now just need to wait to see when they go to the printers. I'll update here as the status changes.
Second one (needed another photo to be taken) has just been sent to the printers and should be here early next week.
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