What's wrong with O2?

Author
Discussion

rich12

1,078 posts

90 months

Thursday 6th December
quotequote all
What I don't understand is why my phone won't work yet my business partner who is 3 metres away from me, his phone is working.
Both O2 but different phones.

wombleh

514 posts

58 months

Thursday 6th December
quotequote all
FurtiveFreddy said:
999 calls are not affected
I had no service at all, as in no signal, that takes out all calls.

Edited by wombleh on Thursday 6th December 16:52

Last Visit

844 posts

124 months

Thursday 6th December
quotequote all
It's been mildly irritating at most I'd say today for me, couldn't find a route using Waze as it decided to stop working and I've had to use texts rather than WhatsApp. That said both texts and voice calls were unavaible for a good few hours too.

All not big deals though.



Robertj21a

4,747 posts

41 months

Thursday 6th December
quotequote all
Last Visit said:
It's been mildly irritating at most I'd say today for me, couldn't find a route using Waze as it decided to stop working and I've had to use texts rather than WhatsApp. That said both texts and voice calls were unavaible for a good few hours too.

All not big deals though.
Surely you still have a map available - or do you only use Waze ?

OFORBES

72 posts

36 months

Thursday 6th December
quotequote all
Four Litre said:
Jonnny said:
BrabusMog said:
Does anyone have any idea of when they will restore services, or is it like asking how long a piece of string is?
Yep, O2 say no idea on a timescale.

Pretty mental how much we rely on it.

I hope the emergency services have roaming networks, or don't use O2..!
Hopped in the car this morning and heard on news that O2 data was down. My first though was 'and why is this news!'

30 mins later, parked at station, walking towards train and attempted to pay my daily car park on my app as per every day........ ahhhhh ******!!!!
I was in exactly the same boat. I had to WALK to the pay machine and actually call the phone number and missed my train. Thats claim for compensation right? I was 15 minutes late to my first meeting of the morning! rofl

It was down in Guildford and London, and just learnt its UK wide apparently.
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smack

9,230 posts

127 months

Thursday 6th December
quotequote all
Wilfi Calling with o2 has been working for me all day, for both inbound and outbound calls.

Du1point8

20,693 posts

128 months

Thursday 6th December
quotequote all
EE is working fine.

Unfortunately OH is on O2 and all her phones are locked so cant do wifi calling, if she could then this wouldnt be an issue.

wsurfa

2,270 posts

131 months

Thursday 6th December
quotequote all
smack said:
Wilfi Calling with o2 has been working for me all day, for both inbound and outbound calls.
Wifi calling refuses to work on my phone (S7 Edge), and the old better solution that also did texts was removed, so I get nothing at all.

No signal at all in GU8, voice went a few hours ago.

After a week in Dubai with no 4g, or voicemail and O2 CS not giving a st, I'll be switching networks at the next opportunity after about 20 years with them.

I was a bit surprised at just how crappy their CS had got, but then I saw that their new UK CEO was the CFO and previously worked for NTL, so has the combo of the most godawful service known to man, plus a bean counter mindset.

Last Visit

844 posts

124 months

Thursday 6th December
quotequote all
Robertj21a said:
Last Visit said:
It's been mildly irritating at most I'd say today for me, couldn't find a route using Waze as it decided to stop working and I've had to use texts rather than WhatsApp. That said both texts and voice calls were unavaible for a good few hours too.

All not big deals though.
Surely you still have a map available - or do you only use Waze ?
I just used Google maps, I had a couple of destinations pre saved on waze so like I said mildly irritating that's all.

LittleBigPlanet

698 posts

77 months

Thursday 6th December
quotequote all
Last Visit said:
FurtiveFreddy said:
Some of the comments on the Giffgaff forum are hilarious.

Anyone would think WW3 had just been declared.
Same on Twitter with discussion threads on it going into meltdown. Loads of demands for compensation.....
I saw one this morning that made me laugh (paraphrasing as follows):

"My Google Maps doesn't work and I have to drive up north this morning. How am I supposed to get there?!" Dave, London.

I don't know Dave, in fact, before Google Maps everyone just stayed in f-ing doors as far as I remember. How about a f-ing map you specimen!

hallion

171 posts

103 months

Thursday 6th December
quotequote all
Expired certificate is the root cause - unbelievable!

https://mb.cision.com/Main/15448/2694397/959040.pd...

FurtiveFreddy

7,690 posts

173 months

Thursday 6th December
quotequote all
wombleh said:
I had no service at all, as in no signal, that takes out all calls.

Edited by wombleh on Thursday 6th December 16:52
No, not unless you are in an area where there is no signal from any of the networks.
Just because the signal meter on your phone is showing 0 doesn't mean the phone can't connect to another provider and make a 999 call.

HorneyMX5

4,294 posts

86 months

Thursday 6th December
quotequote all
hallion said:
Expired certificate is the root cause - unbelievable!

https://mb.cision.com/Main/15448/2694397/959040.pd...
Someone will be job hunting tomorrow for that one. Schoolboy error.

Biker's Nemesis

35,356 posts

144 months

Thursday 6th December
quotequote all
I've had to work all day, I am not happy!

Patch1875

3,206 posts

68 months

Thursday 6th December
quotequote all
As my business is dead at this time of year I decided to do Uber for a couple of months so losing today is a right pain in the arse.

ApOrbital

5,389 posts

54 months

Thursday 6th December
quotequote all
magpie215 said:
Skynet has become self aware.
laugh

FurtiveFreddy

7,690 posts

173 months

Thursday 6th December
quotequote all
Is there a way we can blame it on Brexit?

Or Trump?

It must be the fault of one of those.

TwistingMyMelon

5,062 posts

141 months

Thursday 6th December
quotequote all
FurtiveFreddy said:
Is there a way we can blame it on Brexit?

Or Trump?

It must be the fault of one of those.
TBF it was probably Putin hacking them to show us who is boss

Henners

9,354 posts

130 months

Thursday 6th December
quotequote all
hallion said:
Expired certificate is the root cause - unbelievable!

https://mb.cision.com/Main/15448/2694397/959040.pd...
Whoopsie!


ApOrbital

5,389 posts

54 months

Thursday 6th December
quotequote all
TwistingMyMelon said:
TBF it was probably Putin hacking them to show us who is boss
I was going to say blame the russians!