Things that annoy you beyond reason...(Vol. 6)

Things that annoy you beyond reason...(Vol. 6)

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cookmysock

843 posts

200 months

Monday 16th December 2019
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Lemming Train said:
Courier drivers.

Given clear delivery instructions to ignore satnav routing to post code and instead use access via x road. The reason for this is my street is split in 2 with bollards in the middle and access to my end is only via another street (all clearly labelled on the road signs with the respective house numbers).

Phone rings and it's the delivery driver. "Can't find your address. I'm at some bollards, can you come and meet me?". Umm no. I can see the bollards from the house, they are 300 yards away, and I can see him stood there looking dumb. My delivery is some flat-pack furniture at 60 kg. No way I'm carting that so give him clear directions on how to get from where he is to my house. He says OK and I await him arriving. 30 mins goes by and no sign so I bell him up. "You cost me too much time as your address is wrong so I take your box back to depot". ! laugh

wker !

Because reading instructions is too hard and I'm too dumb to find anything without a satnav holding my hand.

I don't need the stuff until the New Year as the room isn't finished yet so I'm going to enjoy the wholly predictable ping-pong with the seller and redelivery charade - hopefully with him forced to do it properly this time.

[and no my house doesn't have 2 addresses before some smart arse jumps in with that gag wink ]
how about walk up the road, jump in the van with the driver and direct him to your house silly

Cliftonite

8,406 posts

137 months

Monday 16th December 2019
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kowalski655 said:
MartG said:
DoubleD said:
24lemons said:
YouTube video intros.

I just want to watch a cat falling off a chair. I don’t want to sit through your 30 second intro/title sequence. Many of these make the Day Today intros look subtle. You aren’t Universal or 20th Century Fox so do us all a favour and just cut to the cat falling off a chair and spare us the pretence.
Ha ha this is very true. Just get on with showing me the Top Ten Worst......... whatever and cut the intro.
Ah yes

30 second intro, 5 second clip, 30 second 'credits'

wkers
And a 15 second ad
This is what the Brave browser is for. No adverts on my YouTube!

smile



yellowjack

17,065 posts

165 months

Monday 16th December 2019
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That stupid, stupid Public Health England/NHS TV advert about antibiotics... https://www.youtube.com/watch?v=zTbLai2GaQM

"Take us for the wrong thing that's dangerous to do"

Well, derrrrr?

But what the actual fk has it got to do with patients. It's not like you can just stroll along the aisles at Tesco and pop a few packs of antibiotic pills in your basket to go through the self checkout. Antibiotics are prescription medication, so any information films should surely be aimed at GPs?

Doctors! Antibiotics - only to be prescribed in accordance with proper regard for the indications and contra-indications published in the BNF.

or

Doctors! Grow a spine, and say no to hypochondriacs who consume prescription meds like bloody smarties.

Edited by yellowjack on Monday 16th December 11:02

washingitagain

2,734 posts

56 months

Monday 16th December 2019
quotequote all
cookmysock said:
how about walk up the road, jump in the van with the driver and direct him to your house silly
That's what I thought. If you can see the guy, walk to the end of your drive and give him a wave. I don't blame him for not delivering if you can't be bothered to help.

Lemming Train

5,567 posts

71 months

Monday 16th December 2019
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washingitagain said:
cookmysock said:
how about walk up the road, jump in the van with the driver and direct him to your house silly
That's what I thought. If you can see the guy, walk to the end of your drive and give him a wave. I don't blame him for not delivering if you can't be bothered to help.
He's 300 yards away and it's pissing it down with rain. He has very clear routing instructions on the delivery notes specifically telling him which street to take and to ignore the satnav directions to the post code. If he chooses not to follow those then not my problem. If you want to go chasing after couriers in those circumstances then that's entirely your prerogative but seeing as none of them can speak or understand English beyond "OK thank you please" then trying to direct him round to the actual address would be a futile exercise and colossal waste of everyone's time. It happens with nearly all of them because they're too dumb to find their way without a satnav and understandably gets annoying very quickly. For the ones that come from Amazon delivered by "Amazon Logistics" ie. some clueless foreigner subbie, I just get onto Amazon live chat and have another rant at them about it which generates another £5 credit for the inconvenience. I'm currently up to £30 from them.

For smaller stuff I'll have it sent to a Locker but larger and heavy stuff has to be delivered and I ain't struggling with large heavy boxes on my own for 300 yards when I've paid for it to be delivered to my house. If they can't sort their st out and employ/use drivers with a brain then one or other of them will keep paying the redelivery costs to come back each time until they get it right.

washingitagain

2,734 posts

56 months

Monday 16th December 2019
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Lemming Train said:
If he chooses not to follow those then not my problem.
Says the person who doesn't have their item laugh

Lemming Train

5,567 posts

71 months

Monday 16th December 2019
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washingitagain said:
Lemming Train said:
If he chooses not to follow those then not my problem.
Says the person who doesn't have their item laugh
Lemming Train said:
I don't need the stuff until the New Year as the room isn't finished yet so I'm going to enjoy the wholly predictable ping-pong with the seller and redelivery charade - hopefully with him forced to do it properly this time.

Cotty

39,389 posts

283 months

Monday 16th December 2019
quotequote all
cookmysock said:
how about walk up the road, jump in the van with the driver and direct him to your house silly
I have had to do that with a Sainsbury's delivery driver, the satnav took them to a parallel road. If I didn't go out and find her I wouldn't have had my food for the weekend.

DRFC1879

3,437 posts

156 months

Monday 16th December 2019
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had ham said:
DavieW said:
Not so much annoying but amusing - girls with short party dresses constantly trying to pull it down over their legs to hide their modesty.
Related to this - girls who wear short party skirts/dresses with strappy heals with bare legs at this time of the year

Unless you are of model-like proportions and have spent the last few moths sunning your self in warmer climes, I don't want to see your pasty, porky legs and your chubby little toes.

It's enough to put you off your (Christmas) dinner.
That's an opinion worth keeping to yourself. (Back me up here, Dogstar wink )

washingitagain

2,734 posts

56 months

Monday 16th December 2019
quotequote all
Lemming Train said:
washingitagain said:
Lemming Train said:
If he chooses not to follow those then not my problem.
Says the person who doesn't have their item laugh
Lemming Train said:
I don't need the stuff until the New Year as the room isn't finished yet so I'm going to enjoy the wholly predictable ping-pong with the seller and redelivery charade - hopefully with him forced to do it properly this time.
I did see you'd said that. Each to their own (and genuinely no offence), but for me, I'd find it easier to just get it delivered as I've better things to do with my time than creating issues which then need solving with customer services (not least because ultimately this puts everyones delivery prices up).

Reminds me of a former colleague. At first I used to think she was really unlucky as she was always on the phone to various service companies with issues. After working next to her for a while I realised she reveled in it. When customer service were bending over backwards for her, she would just keep complaining and then hail a victory when they give her £50 or some other amount enough for her to b* off.

21st Century Man

40,659 posts

247 months

Monday 16th December 2019
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V8mate said:
whenever I have issues with utilities or banks or other 'big businesses', no matter how annoyed I am, I always give my head a wobble before pressing the 'dial' button and am effusively nice to the minimum wage soul on the other end of the phone. And things are always sorted promptly.
What a pleasant Gentleman you are smile

Some folks do seem to prioritise tearing off a strip over a resolution, which they do want, but only after having a right old go at some poor sap that isn't responsible and doesn't deserve it.

Lemming Train

5,567 posts

71 months

Monday 16th December 2019
quotequote all
washingitagain said:
I did see you'd said that. Each to their own (and genuinely no offence), but for me, I'd find it easier to just get it delivered as I've better things to do with my time than creating issues which then need solving with customer services (not least because ultimately this puts everyones delivery prices up).

Reminds me of a former colleague. At first I used to think she was really unlucky as she was always on the phone to various service companies with issues. After working next to her for a while I realised she reveled in it. When customer service were bending over backwards for her, she would just keep complaining and then hail a victory when they give her £50 or some other amount enough for her to b* off.
Where do you draw the line then? 400 yards and several streets away? A mile away? You'd just go walk down and meet them every time because you've nothing better to do with your time?

If I'd fked up with the delivery address or post code in some way then sure, no problem holding my hand up and doing whatever is required to resolve the situation but I go out of my way to ensure all the building blocks are in place to make their job of bringing the consignment to my door as easy as can be, but nearly every time they manage to fk it up and expect me to do their job for them. Once or twice, fair enough, annoying, but that's life. Nearly every time and nothing changes? Nope.

As for the complaining that I'm costing you more, well sucks to be you! jester If the delivery pricing wasn't unrealistic to begin with and instead set at an appropriate rate so as to be able to use more reputable courier companies such as FedEx, UPS with English speaking staff with a working brain etc, then a lot of these issues wouldn't arise. Instead they prefer to cheap out by hiring Bogdan from Romania with his rusty Sprinter and £9.99 Ebay Special satnav and pay him 2p per delivery so I have absolutely no qualms whatsoever in seeking financial 'compensayshun' each and every time they fk it up.

berlintaxi

8,535 posts

172 months

Monday 16th December 2019
quotequote all
Lemming Train said:
Where do you draw the line then? 400 yards and several streets away? A mile away? You'd just go walk down and meet them every time because you've nothing better to do with your time?

If I'd fked up with the delivery address or post code in some way then sure, no problem holding my hand up and doing whatever is required to resolve the situation but I go out of my way to ensure all the building blocks are in place to make their job of bringing the consignment to my door as easy as can be, but nearly every time they manage to fk it up and expect me to do their job for them. Once or twice, fair enough, annoying, but that's life. Nearly every time and nothing changes? Nope.

As for the complaining that I'm costing you more, well sucks to be you! jester If the delivery pricing wasn't unrealistic to begin with and instead set at an appropriate rate so as to be able to use more reputable courier companies such as FedEx, UPS with English speaking staff with a working brain etc, then a lot of these issues wouldn't arise. Instead they prefer to cheap out by hiring Bogdan from Romania with his rusty Sprinter and £9.99 Ebay Special satnav and pay him 2p per delivery so I have absolutely no qualms whatsoever in seeking financial 'compensayshun' each and every time they fk it up.
Can you just remind who is the ahole in this exchange between you and the courier?

bigpriest

1,577 posts

129 months

Monday 16th December 2019
quotequote all
Lemming Train said:
Courier drivers. Bollards. wker etc
Sounds like you need a new postcode - it might be easier than talking to Amzon laugh

Lemming Train

5,567 posts

71 months

Monday 16th December 2019
quotequote all
berlintaxi said:
Can you just remind who is the ahole in this exchange between you and the courier?
The one who's too dumb to follow the simplest of instructions? Or let me guess : this is another one of your attempts to turn a thread around to make it the fault of the OP no matter how absurd it may be?

Johnspex

4,330 posts

183 months

Monday 16th December 2019
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21st Century Man said:
V8mate said:
whenever I have issues with utilities or banks or other 'big businesses', no matter how annoyed I am, I always give my head a wobble before pressing the 'dial' button and am effusively nice to the minimum wage soul on the other end of the phone. And things are always sorted promptly.
What a pleasant Gentleman you are smile

Some folks do seem to prioritise tearing off a strip over a resolution, which they do want, but only after having a right old go at some poor sap that isn't responsible and doesn't deserve it.
It's the only way. Start by saying ' I know it's not your fault and when I use the word you, I don't mean you personally I mean the company you work for' . Then say thank you, you've been very helpful. Doesn't hurt you and gets better results.

droopsnoot

11,809 posts

241 months

Monday 16th December 2019
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V8mate said:
Definitely the signal and not your phone?
Nothing definite here. But I've tried the card in the mobile broadband dongle, and a separate Mi-Fi box thing, with similar results.

V8mate said:
When you say 'here', do you mean your home, or place of work? If the former, you'd be using your home wifi?
Home, but there is no Wi-Fi, this is a mobile broadband connection that I use for normal web access. It's usually fine, it goes a little slowly sometimes but generally it connects when I connect it, and stays connected until I disconnect it.


NoVetec

9,967 posts

172 months

Monday 16th December 2019
quotequote all
Johnspex said:
21st Century Man said:
V8mate said:
whenever I have issues with utilities or banks or other 'big businesses', no matter how annoyed I am, I always give my head a wobble before pressing the 'dial' button and am effusively nice to the minimum wage soul on the other end of the phone. And things are always sorted promptly.
What a pleasant Gentleman you are smile

Some folks do seem to prioritise tearing off a strip over a resolution, which they do want, but only after having a right old go at some poor sap that isn't responsible and doesn't deserve it.
It's the only way. Start by saying ' I know it's not your fault and when I use the word you, I don't mean you personally I mean the company you work for' . Then say thank you, you've been very helpful. Doesn't hurt you and gets better results.
Good stuff.

Used to work in customer services in a past life. Customers like you gents always got that extra bit of conscientiousness and work ethic out of me and my colleagues. On busy days this would often extend to admin/system stuff at the end of the 'proper' work day, i.e phones were off, let's get everything done today for the callers who were polite and communicative about their issues.

Any different department(s) need chasing up? Done this evening or at worst first thing following morning.

It's not so much we put the opposite type of customer at the bottom per se, everyone's complaint was dealt with "within 21 days blah blah", it's just the better type of caller didn't have to worry about waiting three weeks...


Edited by NoVetec on Monday 16th December 19:22

MartG

20,620 posts

203 months

Tuesday 17th December 2019
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Amazon sending me marketing e-mails about a book I already have on pre-order from them

Clockwork Cupcake

74,393 posts

271 months

Tuesday 17th December 2019
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Several items I had up for sale on eBay sold yesterday. One is still awaiting payment. Despite having sent an invoice and then this morning a follow-up email asking for them to pay ASAP so that I can despatch their item at the same time as the others.

I can see where this is going - they'll leave it several days before paying and then when they finally do pay they'll attach a note asking for it to be sent 1st Class as they need it urgently. That's what usually happens anyway.



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