New Motorhome import tariffs?

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Discussion

chopper602

2,172 posts

222 months

Tuesday 18th May 2021
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poo at Paul's said:
New build update provided to dealers this week, but despite chasing they’ve not come back to me! So I’m guessing it’s slipped again. Worryingly close already to the 6 week shutdown in Pogiobonsi in August.
I have a feeling we will be getting bad news again tomorrow……
No consolation to you, but I'm glad I got mine when I did - managed two long weekends away since the sites were re-opened and away for the upcoming bank holiday too

poo at Paul's

Original Poster:

14,116 posts

174 months

Thursday 17th June 2021
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Looks like another delay coming our way. Was due 11th July, leaving factory June 24th, but not appearing on the build sheet for "week 25 or 26"?
Another dealer is expecting his 2022 model in in September! We ordered in December ffs!

poo at Paul's

Original Poster:

14,116 posts

174 months

Tuesday 22nd June 2021
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Van now described as leaving in August, not June, and so we will miss summer holidays with it, which was part of the maths to buy it in the first place!
But worried if it will come at all now, as I am sure the factory is closed in August (Italy) and next years spec vans will be coming in September.
I have this awful feeling the dealer is just going to cancel the whole thing on us. They’ve been very quiet the last month, fail to return any calls, and answer emails too.

Seems like selling Motorhomes all got a bit too easy…!

Fast Bug

11,598 posts

160 months

Tuesday 22nd June 2021
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There are big supply issues with base vehicles as well as materials (for most things!) at the moment. I know that some manufacturers are shipping vehicles to destination countries where they're sitting at port until they can complete build.

valiant

10,072 posts

159 months

Tuesday 22nd June 2021
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Fast Bug said:
There are big supply issues with base vehicles as well as materials (for most things!) at the moment. I know that some manufacturers are shipping vehicles to destination countries where they're sitting at port until they can complete build.
Didn’t Fiat close their factories down for a few weeks/months during the early part of the pandemic and then resume at a reduced capacity due to social distancing reasons? Add that in with the same sort of thing at the converters and the chip shortage and you can see why dates are slipping and slipping and……

poo at Paul's

Original Poster:

14,116 posts

174 months

Tuesday 22nd June 2021
quotequote all
Trying to find a way of blocking any refund to my credit card for the deposit now. Dealer seems to be just making things up now and seems to want to wriggle out of it completely. We paid 5k deposit, we’ve acted in good faith and it is too easy for them to cancel on us, and just resell the van at a likely higher price when it arrives.
We’ve paid full list price no discounts, but still it’s cheaper than near new 2nd hand ones due to the market.
Even if I cancel the card the refund will come back to a new card, unless I completely close my credit card account.
It’s risky, but the thought of starting again with a new dealer and order this far down the road spoils the whole thing for us. And god knows when a new van ordered will turn up.

I also received a tip off that our van is coming on time but they have allocated it somewhere else. Which is bad enough but if we then lose it completely, will add insult to injury

Trevor555

4,405 posts

83 months

Tuesday 22nd June 2021
quotequote all
poo at Paul's said:
Trying to find a way of blocking any refund to my credit card for the deposit now. Dealer seems to be just making things up now and seems to want to wriggle out of it completely. We paid 5k deposit, we’ve acted in good faith and it is too easy for them to cancel on us, and just resell the van at a likely higher price when it arrives.
We’ve paid full list price no discounts, but still it’s cheaper than near new 2nd hand ones due to the market.
Even if I cancel the card the refund will come back to a new card, unless I completely close my credit card account.
It’s risky, but the thought of starting again with a new dealer and order this far down the road spoils the whole thing for us. And god knows when a new van ordered will turn up.

I also received a tip off that our van is coming on time but they have allocated it somewhere else. Which is bad enough but if we then lose it completely, will add insult to injury
Would it be worth contacting the manufacturer directly asking for an update?

Tell then you're not getting much info from the dealer.

Then if they try to cancel to upsell to someone else maybe the manufacturer can step in?

Just a thought.

One would hope the manufacturer would take a dim view of a dealer doing what you've described.

poo at Paul's

Original Poster:

14,116 posts

174 months

Tuesday 3rd August 2021
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Still no response from the dealer as to what is happening with our van. A month ago got an email, no call, to say they could nto build what we ordered, but would build a different spec van but not til "Sept" now.
So we asked when will it be coming, and more importantly, what the difference in spec will be.
Nothing......no calls, nothing

Utterly attrocious expereince all around.

Fast Bug

11,598 posts

160 months

Tuesday 3rd August 2021
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In fairness we've had somewhere close to 100 orders with confirmed build slots cancelled by the factory in the last few months. It may not all be bullst from the dealer

poo at Paul's

Original Poster:

14,116 posts

174 months

Wednesday 4th August 2021
quotequote all
Fast Bug said:
In fairness we've had somewhere close to 100 orders with confirmed build slots cancelled by the factory in the last few months. It may not all be bullst from the dealer
2021 build slots? Or 2022 models?

Mine is a 2021 or meant to be!

geeks

9,122 posts

138 months

Wednesday 4th August 2021
quotequote all
poo at Paul's said:
Still no response from the dealer as to what is happening with our van. A month ago got an email, no call, to say they could nto build what we ordered, but would build a different spec van but not til "Sept" now.
So we asked when will it be coming, and more importantly, what the difference in spec will be.
Nothing......no calls, nothing

Utterly attrocious expereince all around.
Have you tried just turning up at the dealers?

Fast Bug

11,598 posts

160 months

Wednesday 4th August 2021
quotequote all
poo at Paul's said:
Fast Bug said:
In fairness we've had somewhere close to 100 orders with confirmed build slots cancelled by the factory in the last few months. It may not all be bullst from the dealer
2021 build slots? Or 2022 models?

Mine is a 2021 or meant to be!
2021 build slots pushed in to 2022.

That's not including over 150 chassis cabs that were ordered September 2020 that were pushed in to 2021 and now in to 2022. We have 3 diesel powered vans in stock, we should have 150+ units in stock as an average.

oblio

5,401 posts

226 months

Tuesday 10th August 2021
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geeks said:
poo at Paul's said:
Still no response from the dealer as to what is happening with our van. A month ago got an email, no call, to say they could nto build what we ordered, but would build a different spec van but not til "Sept" now.
So we asked when will it be coming, and more importantly, what the difference in spec will be.
Nothing......no calls, nothing

Utterly attrocious expereince all around.
Have you tried just turning up at the dealers?
Got to be worth a shout so you can try and get some piece of mind.

Ask for the sales Director and make a bit of noise in reception and that may get some response.

Good luck: I hate it when 'stealers' mess me around. I caught one out tying to me once and complained to the owner of the dealership (big outfit in south Somerset). The guy who lied left soon after!