Courier for food delivery

Courier for food delivery

Author
Discussion

Spidersleg

Original Poster:

679 posts

83 months

Friday 23rd October 2020
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Looking for a courier to do next day delivery of perishable goods. Any to avoid ?
Sent a few out this week and some have not arrived, which is not ideal. Only send about 10-15 a week so not likely to get an account for cheap rates.
Out of 200-300 I've sent, maybe 8 not delivered next day/damaged, is that an acceptable ratio?
Are all couriers a much of a much? Am wondering if it's worth paying extra for DPD ? Are they top dog?

Vixpy1

42,624 posts

264 months

Friday 23rd October 2020
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We use DPD (the blue one, not the red one), we send prob 500 Uk packages a year and have never had one go missing, we have an account with them and it was not hard to set up, even if our only sending 3 or 4 a week

Spidersleg

Original Poster:

679 posts

83 months

Friday 23rd October 2020
quotequote all
Vixpy1 said:
We use DPD (the blue one, not the red one), we send prob 500 Uk packages a year and have never had one go missing, we have an account with them and it was not hard to set up, even if our only sending 3 or 4 a week
Thanks, I've just looked on their list of things that can't be sent and "food items" is on there confused

Simpo Two

85,420 posts

265 months

Friday 23rd October 2020
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Spidersleg said:
Thanks, I've just looked on their list of things that can't be sent and "food items" is on there confused
Do they need to know and would they know?

'Tractor parts' is the usual workaround I believe...

Nickyboy

6,700 posts

234 months

Saturday 24th October 2020
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On an account pretty much every courier will take perishable goods but a percentage of delays and missed deliveries has to be expected. Just ensure the deliveries are driver release otherwise they may be returned to the depot if nobody is home (yes it happens) We had a company in the past that sent their perishables signature required, if the customer wasn't home we couldn't deliver it, by the 2nd day they weren't so fresh

rfn

4,530 posts

207 months

Saturday 24th October 2020
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DPD deliver HelloFresh so they must allow food somehow!

Spidersleg

Original Poster:

679 posts

83 months

Saturday 24th October 2020
quotequote all
Nickyboy said:
On an account pretty much every courier will take perishable goods but a percentage of delays and missed deliveries has to be expected. Just ensure the deliveries are driver release otherwise they may be returned to the depot if nobody is home (yes it happens) We had a company in the past that sent their perishables signature required, if the customer wasn't home we couldn't deliver it, by the 2nd day they weren't so fresh
Yes they are all labelled perishable and must be left even if nobody is home.
I'm thinking of not sending for Friday delivery, as the product doesn't last the weekend when they screw up a delivery. I can also see this only getting worse as we head towards Christmas.