RE: Europe's most (and least) reliable used cars
Discussion
Potential curve ball - Look at the brands and models that dominate the 'least reliable' category. Bar the espace they are all premium cars owned by people who mind be a tad more fussy than someone who is driving around in a Fabia.
For example in my Bentley days there was a Conti GT that came in for what I guess this survey would consider an 'electrical fault'. The customer wasn't happy with the way that that the phone system said the number '2' and proceeded to make quite a fuss when he found out that a main dealer did not have the skill or equipment to completely re programme his phone system voice overs.
Very rarely did I receive a car with an actual electrical fault on the job card - Most of the time the customer would be expecting the car to do something that it just couldn't or I'd pick the fault out via inspection, usually something that the customer or anyone else would be completely oblivious to if they weren't in the 'know'.
Interesting figures, but I'll take them with a heaping bowl of salt .
For example in my Bentley days there was a Conti GT that came in for what I guess this survey would consider an 'electrical fault'. The customer wasn't happy with the way that that the phone system said the number '2' and proceeded to make quite a fuss when he found out that a main dealer did not have the skill or equipment to completely re programme his phone system voice overs.
Very rarely did I receive a car with an actual electrical fault on the job card - Most of the time the customer would be expecting the car to do something that it just couldn't or I'd pick the fault out via inspection, usually something that the customer or anyone else would be completely oblivious to if they weren't in the 'know'.
Interesting figures, but I'll take them with a heaping bowl of salt .
BBS-LM said:
Really?
5:00AM BST 26 Jul 2012
"If you're in the market for a used car and crave reliability above all else then seek out a model from Honda, Toyota or Lexus.
That's the advice of an annual survey carried out by What Car? and Warranty Direct, which carried out research based on 50,000 Warranty Direct policies on cars between three and 10 years old."
http://www.telegraph.co.uk/motoring/news/9426806/A...
The difference appears to be that one survey covers just European brands, but the other includes Japanese brands, which always come out on top of these things.5:00AM BST 26 Jul 2012
"If you're in the market for a used car and crave reliability above all else then seek out a model from Honda, Toyota or Lexus.
That's the advice of an annual survey carried out by What Car? and Warranty Direct, which carried out research based on 50,000 Warranty Direct policies on cars between three and 10 years old."
http://www.telegraph.co.uk/motoring/news/9426806/A...
900T-R said:
Right, so the E-Class is the 'most reliable' and the damn-near-identical-under-the-skin CLS among the least reliable...
It's not quite as simple as that. For example the earlier, pre-facelift versions of the W211 model did not have "Pre-Safe" fitted as standard (that didn't come until the major refresh around 2007) whereas all CLS models would have. In other words, just because one model is "based" on another doesn't necessarily make them "damn-near-identical-under-the-skin" as there can be significant variations between different years of the same model of any car! This could quite possibly contribute to any disparity in reliability reports.
279 said:
Potential curve ball - Look at the brands and models that dominate the 'least reliable' category. Bar the espace they are all premium cars owned by people who mind be a tad more fussy than someone who is driving around in a Fabia.
You may have a point, but I would suggest that the complexity of some modern premium cars is also a factor. There is a lot to potentially go wrong on a Discovery (4WD drivetrain, air suspension, hill descent control, switchable off-road modes, bluetooth, infotainment system, auto lights & wipers, DPF, electric seats, climate control, multi-mode transmission etc etc)than on a Fabia (metal box, engine, 4 wheels, seats).The much simpler car, if built properly, should be inherently more reliable because there is much, much less to go wrong.
just an excuse for marketing of aftermarket warranties based on poor stats
lets face it, if they were all so bad the warranty company couldnt exist and make money, so the vast majority of all cars covered are fine, but the minority headline figures sell policies to people that fear big bills
lets face it, if they were all so bad the warranty company couldnt exist and make money, so the vast majority of all cars covered are fine, but the minority headline figures sell policies to people that fear big bills
LankyPaddy said:
Any chance of seeing the full list?
In honour of your quality lurking:Top 10 most reliable European cars
Mercedes-Benz E-Class (06-09)
Skoda Fabia (07-)
Smart ForTwo (07-)
Volvo C70 (06-)
Renault Scenic (03-09)
Peugeot 207 (06-12)
Volvo S80 (06-)
Citroen C3 Pluriel (03-10)
Mini One (07-)
Seat Ibiza (06-09)
bogie said:
just an excuse for marketing of aftermarket warranties based on poor stats
lets face it, if they were all so bad the warranty company couldnt exist and make money, so the vast majority of all cars covered are fine, but the minority headline figures sell policies to people that fear big bills
Finally a conspiracy theory that make s sense! lets face it, if they were all so bad the warranty company couldnt exist and make money, so the vast majority of all cars covered are fine, but the minority headline figures sell policies to people that fear big bills
mrclav said:
900T-R said:
Right, so the E-Class is the 'most reliable' and the damn-near-identical-under-the-skin CLS among the least reliable...
It's not quite as simple as that. For example the earlier, pre-facelift versions of the W211 model did not have "Pre-Safe" fitted as standard (that didn't come until the major refresh around 2007) whereas all CLS models would have. In other words, just because one model is "based" on another doesn't necessarily make them "damn-near-identical-under-the-skin" as there can be significant variations between different years of the same model of any car! This could quite possibly contribute to any disparity in reliability reports.
Top 10 least reliable European cars, from the same source:
Land Rover Discovery (04-09)
Bentley Continental GT (03-10 )
Renault Espace (03-)
Mercedes-Benz SL (02-11)
Land Rover Range Rover Sport (05-10)
Renault Grand Scenic (04-09)
Saab 9-3 (02-)
BMW 7 Series (01-08)
Mercedes-Benz CLS (05-)
Renault Megane (02-09)
The 7 Series BM recorded the survey's largest single claim, at £10,120.39.
Land Rover Discovery (04-09)
Bentley Continental GT (03-10 )
Renault Espace (03-)
Mercedes-Benz SL (02-11)
Land Rover Range Rover Sport (05-10)
Renault Grand Scenic (04-09)
Saab 9-3 (02-)
BMW 7 Series (01-08)
Mercedes-Benz CLS (05-)
Renault Megane (02-09)
The 7 Series BM recorded the survey's largest single claim, at £10,120.39.
tomoleeds said:
2002 onward Range Rovers,suffer gearbox failure between 100-125k,
Wow!Does this comment cover all the different types of gearboxes used? I would imagine that there are only a couple of the 8speed boxes that have covered this sort of mileage, so for your facts to stand true of the 2 that have covered 100K+ there must be either a 50% or 100% failure rate.
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