PLEASE HELP!!!!:( CAN'T TAX NEW VEHICLE????
Discussion
Yesterday I bought a used saxo vtr rep. Trying to tax it online, when I put in the reg number and the reference number of the new keeper section of the logbook, it says vehicle details not found....?? I have done vehicle checks and the vehicle and logbook etc all seems legit. I cant ring the dvla as theyre closed til monday and dont really want to wait til monday to be able to drive my car. Does anyone have any quick advice or ideas????
jessicamegan07 said:
Thanks. Its just the people i bought it off told me it had mot til feb but no tax... and the post office near me wont do car tax anymore because of it all being online now 
That's incorrect. I work in the motor trade. I taxed a car in the post office for a customer yesterday. jessicamegan07 said:
Trying to tax it online, when I put in the reg number and the reference number of the new keeper section of the logbook, it says vehicle details not found....??
Spelling mistakes apart, that'd suggest that it's not the latest V5C.jessocamegan07 said:
I have done vehicle checks and the vehicle and logbook etc all seems legit.
You've checked the V5C doc ref on https://www.vehicleenquiry.service.gov.uk/ and it's definitely the most recently issued?jessicamegan07 said:
and the post office near me wont do car tax anymore because of it all being online now
That PO might not do tax, but it doesn't mean that no PO does tax... It certainly isn't "all online now".Edited by TooMany2cvs on Saturday 1st November 15:28
What happens when you put the reg no into https://www.vehicleenquiry.service.gov.uk/
The new keeper supplement is a shorter reference number.
try this.
https://www.taxdisc.service.gov.uk/
Click the link for not having the V11 and then select new keeper supplement and try again.
try this.
https://www.taxdisc.service.gov.uk/
Click the link for not having the V11 and then select new keeper supplement and try again.
jessicamegan07 said:
when i do the vehicle enquiry on that site, all the correct details come up but it says 'The reference number you provided did not match the vehicle record.'
Just checked a log book we have and it appears they add a digit to the beginning of the doc ref number on the green slip that isn't on the main v5. Miss the first digit off and see if that works online. So odds are that the V5C slip you've been given isn't from the most recently issued V5C.
You might be lucky in not having taxed it yet... I read something the other day which appears to be a new scam - somebody buys a used car, taxes it at a PO, then finds their tax gets refunded to the car seller.
It seems to work like this :-
A has sold the car to B, given them the new keeper slip, and sent the main bit to DVLA.
B has SORNed the car, waited to receive the new V5C, sold the car to C, but given the new keeper slip from A's V5C to C.
C has then taxed the car - but for "B's ownership", so when B sends their V5C back, they get "their" newly purchased tax refunded...
You might be lucky in not having taxed it yet... I read something the other day which appears to be a new scam - somebody buys a used car, taxes it at a PO, then finds their tax gets refunded to the car seller.
It seems to work like this :-
A has sold the car to B, given them the new keeper slip, and sent the main bit to DVLA.
B has SORNed the car, waited to receive the new V5C, sold the car to C, but given the new keeper slip from A's V5C to C.
C has then taxed the car - but for "B's ownership", so when B sends their V5C back, they get "their" newly purchased tax refunded...
oh my god. thank you. i think thats whats happening. as ive just checked the logbook over properly and he hasnt even signed it over to me properly. hes signed the part as if i am a motor trader??? and i dont have the other sections i need. what do i do?!?! i have got back in touch with them and told them this and said i will be coming back over to them so they can sign it over to me properly. theyre insisting they have signed it right!!
yes i have been given yellow section 9 and everything following. i havent even seen any of the previous sections and when i am asking them they are just saying they have signed it properly and ive asked where are thr other sections and they arent responding! i know this all seems ridiculously stupid but its the first time i have gone on my own to buy a car and i really didnt know what i was looking at
jessicamegan07 said:
and i dont have the other sections i need.
The only "section" you need is the V5C/2 New Keeper slip, the green bit.They should have filled in the main bit of the V5C, and sent it to Swansea. That's what generates the new V5C in your name.
If you don't think that's what's happened, then you'll need to fill in a V62 (from your local PO or online) and send that to Swansea. But you can't tax it until you get the V5C in your name, if you don't have the correct V5C/2.
TBH, it sounds more like stupidity than scam in this case, though... If they really have "done it as if you were trade", then they've sent the yellow slip to Swansea, and given you the main bit. If that has happened, then just fill your details in on the main bit and send it to Swansea yourself.
If they've given you the yellow bit, then they're illiterate idiots. But, without wanting to stereotype - "cooking" Saxo with VTR tupperware stuck to it, you said? Don't forget to tell your insurers about the modifications...
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